Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 23, 2025
Guest User
The service and care I received from Old town suites Quito is the best that I ever received for all the hotels I have stayed. My flight arrived at Quito in the early morning around 6:40am, I got to the hotel around 7:40am, hotel front desk employee Francisco took my luggages, provided me power cord to charge my phone, and even gave me a delicious breakfast. I felt I have been welcomed into my new home in Quito.
The hotel provided milk, yogurt, bread, juice, cheese, eggs, ham, vegetables and fruits for making breakfast yourself or you can tell them ahead of time and they can prepare breakfast for you. I have had amazing experience in this hotel.
The hotel location is great and you can walk to old town attractions. I'd highly recommend this hotel to anyone visiting Quito.
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Price per night from:DKK 1,086
Posted on Aug 23, 2026|Royal King Suite
Guest UserVery good hotel, the service is very careful, learned that we are from China, specially wrote a welcome letter in Chinese, including Quito restaurants, specialty shops and other messages. In addition, don't worry about the hotel in the pedestrian area. The pedestrian area can pass the car at night. We land at 1 am and take a taxi directly to the hotel entrance. You can also call the pick-up and drop-off service through the hotel.
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Price per night from:DKK 1,578
Posted on Aug 5, 2025
Mister Stephen
The reason I booked this hotel was because of the superb reviews. I can confirm the accuracy of those reviews. This is a fabulous place to stay. The staff are great. The facilities are exceptional. The restaurant is wonderful and has such a variety of delicious food. The health pool has crystal clear water. My room was much larger than what I'm used to over the last five weeks of traveling. It is easy to get the concierge to book excursions. There are airline check-in machines in the foyer. This is easily the best hotel I have stayed in over the past five weeks and comes with my highest recommendation.
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Price per night from:DKK 884
Posted on Feb 22, 2024
Guest User
Accommodation is OK, Quito is not developed as a whole, this hotel is still recommended, in the city, the room is more exquisite and clean, business trip is relatively high
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Price per night from:DKK 759
Posted on Aug 3, 2025
Sergio Cao
Staying at the Superstar Hotel in Quito, Ecuador, is definitely one of the wisest choices for this trip! From the moment you step into the lobby, you can feel the hotel's intentions high-rise space with warm color lighting, local artists' oil paintings on the wall, cleverly blending modern design and Andean cultural elements, instantly making people feel more intimate about this plateau capital.
The booked view room exceeded expectations. Open the window to the red-top complex in Quito's old town. The Pitchcha volcano in the distance is looming in the clouds. You can get a flowing natural picture when you open the curtains in the morning. The room is fully equipped, the smart TV can be connected to the mobile phone to cast screen, the details such as a kettle, a mini refrigerator and other details meet the needs of long-distance travel, and the bedding is so soft that people can sleep in the bed, completely offset the fatigue of the plateau travel.
The most surprising thing is the hotel's service. The front desk lady is fluent in English, not only quickly checked in, but also took the initiative to send a Quito map, marked the must-see church, market and observation deck with a highlighter, and even carefully reminded the precautions for altitude sickness. Every day when you go out, the door will greet you warmly, and it will be recommended to wear it according to the weather. This feeling of being valued is too warm.
The breakfast type is not huge, but it is exquisite. The traditional Ecuadorian breakfast ”Holvijo” (tortilla with cheese and fried eggs) is delicious, with local banana jam, sour and sweet; The passion fruit freshly squeezed juice and blueberry milkshake in the juice bar are solid enough to taste the fruit. When I came back in the evening, the lobby bar also provided free hot cocoa, a drink warmed my heart, and the dark street view outside the window was particularly pleasant.
The location is also a plus. It takes 15 minutes to walk to Quito's Old Town (United Nations World Heritage Site). It is very convenient to go to San Francisco Church and Independence Square. There are also 24-hour supermarkets and cost-effective local restaurants nearby.
Overall, the superstar hotel draws a perfect end to my trip to Quito with comfortable accommodation, intimate service and convenient location. If you come back to this ”city on the equator” next time, this will definitely be my first choice!
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Price per night from:DKK 791
Posted on Oct 16, 2026|Standard Double or Twin Room
Guest User
The hotel is lovely. The staff were all very happy, delightful and helpful in every way possible. The hotel has a small quirk in that there are a few rooms that need updating, yet, the majority of the rooms are five and four star accomodation. An example of the staff being helpful is when we were moved from our first room as the guest in the adjacent room were very, very rowdy! The breakfast was also excellent and on one occasion I entertained the chef by showing him how I make scrambled eggs back in the UK with the use of a microwave. We had a laugh and then the next day I was surprised when he made some especially for me..... The hotel also has a lovely feel with bright and airy areas with lovely decoration and some beautiful furniture. We used it as a base for when we took a trip into the Amazon jungle and then another trip to the Galapagos Islands, each time returning back to the hotel. And on each time the warmth of the reception was wonderful. I would highly recommend this hotel for anyone visiting Quito.
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Price per night from:DKK 390
Posted on Jul 25, 2026|Single Room
Anonymous UserGood customer service. My single occupancy room wasn't huge, but it was big wrought and had a big windows that could open for fresh air. HOT WATER in the sinks and showers (thank heavens!). The wifi was slow, but it worked well enough. The front desk is 24/7. The location is also good with many shops, restaurants, grocery stores, public transport stops, ATMs, and more around. I'd stay here again.
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Price per night from:DKK 160
Posted on Apr 2, 2024
Elsa
EL Hotel San Francisco de QUito, esta muy bien ubicado, el personal es muy atento y servicial, se esmeran por que el huesped este comodo y disfrute su estadia.
El desayuno completo y abundante, Sin duda, regresare.
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Price per night from:DKK 356
Posted on Feb 4, 2025
Jeremy Leeee
The facilities at this hotel are somewhat outdated, and the decor feels a bit old-fashioned. It would be great to see some modernization in these areas. That said, the view from the upper floors is fantastic and definitely a highlight of the stay. Additionally, the breakfast was quite good, with a decent variety and tasty options. Overall, the experience was pleasant, but upgrading the facilities and decor would significantly improve the stay.
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Price per night from:DKK 500
Posted on Dec 8, 2025
Guest User
Good: In Quito hotels, xoe's TV should be first or second best.
Bad: sleeping is particularly uncomfortable, even I will doubt that the last tenant has not cleaned up after leaving, I will feel itchy when I lie down, this quilt feels like it has been used for 5 years, even the cotton has been washed off. I suggest replacing a new quilt and four-piece suit and strengthening the cleaning.
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Price per night from:DKK 198