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8.7/10
Very Good
NNavinFernando🌟 Excellent Stay at Hotel Lutetia – Perfect Location & Comfort! 🌟
We had a wonderful stay at Hotel Lutetia in Lourdes. The location is absolutely unbeatable—just a few steps away from the train station, making arrival and departure incredibly convenient. The rooms were impressively spacious, clean, and very well-maintained. Everything felt fresh and tidy, and the modern elevator access made it easy to move around, especially with luggage.
Another big advantage is the location—within easy reach of the Grotto and the Basilica, which made our visits smooth and stress-free. There are also plenty of great places to eat nearby, so you’re never short of dining options.
What truly stood out was the friendliness of the staff. They were welcoming, helpful, and made our stay even more enjoyable.
Overall, a superb hotel that offers comfort, convenience, and excellent service. Highly recommended for anyone visiting Lourdes!
GGuest UserThe best was its location to the Sanctuary of Lourdes ant its closeness to shops & restaurants. The room was a huge size for 2. Bed was comfortable, carpet needs freshen up with shampoo. Toilet was roomy very clean. Worst - was no early check in consideration since there were no other customers checking in from 1200-1500h. Other five stars hotels were far more considerate in my experience. I just sat on the sofa, very unwelcoming reception. When you wanted to update on the news or watch drama no English channel. Hotels should cater to costumers needs not personalized for a country. Very frustrating. I might still recommend this place. There’s always a way for improvement.
TTravelRoGood location about a 10 minute walk to the Our Lady of Lourdes shrine. Hotel itself was nice there were some small places for food nearby but it did take me awhile to find a place especially because it was nearing the off season.
GGuest UserBel albergo,pulito,ottima posizione vicino al santuario, personale gentile, colazione discreta ma qualcosa da mangiare si trova...da ritornare
GGuest UserStayed there for 3 days with family Close to church.
The receptionist was very polite and helpful.had buffet
2 days however not many options in that.better if they could add few more options in buffet .
KKok HongThe hotel is at the other end of the action ( activities , eateries, and shopping. A good 10 minutes walk to the action area. The room is rather small for two to move freely. We let each other pass as the space is for two mid size person. The shower was somewhat ' tickling ' , the control of the water temperature was a challenge. Breakfast is 9 euros, per pax, which is basic continental ( no ham and eggs ), which is convenient for early riser as other eateries start 8ish. Luggage storage is allowed. Checkout time was allowed at 11am ( specified at 10 am). The staff were helpful and pleasant. Overall stay for us is pleasant although I dislike the shower.
EEdigonzaloThe hotel is well-located, just a 7-minute walk from the Sanctuary of Our Lady of Lourdes, offering stunning views if you choose a room with a river view. The breakfast is delicious and really nice. However, it's important to note that the hotel has an old decoration, reminiscent of 40 years ago, and is not well-maintained; it lacks soundproofing. If we didn't get a room with a view to the river, my experience could be worse. Considering these factors, I'm not planning to stay in this hotel again.
GGuest UserLocation is uphill, 600 meters close to the centre but manageable to walk to all attractions. Room is clean, but no air conditioning, I arrived during the peak of hot weather with temperature of 37 degrees.
At night you can hear other guests from the other room.
GGuest Userwonderful! very near at the basilica & train station.. the host is very kind and accomodation! a must place to stay! food- great too! we took the half board..