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9.1/10
Great
GGuest UserHotel has 4 star on the side of the building but it’s showing its age and did not feel like it. To be fair, it did look comparable with the other 4-star hotels in the area. Pillow was very very flat and uncomfortable. Room was basic and clean.
Location was great though - mins walk from the Immaculate Conception Cathedral. Staff was very friendly and helpful. Free parking (7 min walk away) was a nice plus
NNavinFernando🌟 Excellent Stay at Hotel Lutetia – Perfect Location & Comfort! 🌟
We had a wonderful stay at Hotel Lutetia in Lourdes. The location is absolutely unbeatable—just a few steps away from the train station, making arrival and departure incredibly convenient. The rooms were impressively spacious, clean, and very well-maintained. Everything felt fresh and tidy, and the modern elevator access made it easy to move around, especially with luggage.
Another big advantage is the location—within easy reach of the Grotto and the Basilica, which made our visits smooth and stress-free. There are also plenty of great places to eat nearby, so you’re never short of dining options.
What truly stood out was the friendliness of the staff. They were welcoming, helpful, and made our stay even more enjoyable.
Overall, a superb hotel that offers comfort, convenience, and excellent service. Highly recommended for anyone visiting Lourdes!
GGuest UserThe best was its location to the Sanctuary of Lourdes ant its closeness to shops & restaurants. The room was a huge size for 2. Bed was comfortable, carpet needs freshen up with shampoo. Toilet was roomy very clean. Worst - was no early check in consideration since there were no other customers checking in from 1200-1500h. Other five stars hotels were far more considerate in my experience. I just sat on the sofa, very unwelcoming reception. When you wanted to update on the news or watch drama no English channel. Hotels should cater to costumers needs not personalized for a country. Very frustrating. I might still recommend this place. There’s always a way for improvement.
DDungeonLourdes is a short trip from Paris for one night. It was close to both churches and a location where you can enjoy even one night. Also, the room and site were larger than the hotel in Paris, and I wanted to stay slowly for another night depending on the train time.
IIsamThe lady receptionist was super friendly and accommodating, she even checked me early so big thank you to her. Mr Miguel the receptionist was such a lovely man but Mr Jan the receptionist was a bit harsh in his responses to people and was treating guests as they are stupid, very sad to see that Infront of me. The room is nice and big and well maintained. The breakfast costs 10 euros which includes a variety of fruits, pork sausages, omelette, ham, cheese and other basics, it's the same every day. The location is super a few minutes away from the Lourdes Basilica making it a great stay for those interested in visiting St Lourdes.
EEdigonzaloThe hotel is well-located, just a 7-minute walk from the Sanctuary of Our Lady of Lourdes, offering stunning views if you choose a room with a river view. The breakfast is delicious and really nice. However, it's important to note that the hotel has an old decoration, reminiscent of 40 years ago, and is not well-maintained; it lacks soundproofing. If we didn't get a room with a view to the river, my experience could be worse. Considering these factors, I'm not planning to stay in this hotel again.
KKok HongThe hotel is at the other end of the action ( activities , eateries, and shopping. A good 10 minutes walk to the action area. The room is rather small for two to move freely. We let each other pass as the space is for two mid size person. The shower was somewhat ' tickling ' , the control of the water temperature was a challenge. Breakfast is 9 euros, per pax, which is basic continental ( no ham and eggs ), which is convenient for early riser as other eateries start 8ish. Luggage storage is allowed. Checkout time was allowed at 11am ( specified at 10 am). The staff were helpful and pleasant. Overall stay for us is pleasant although I dislike the shower.
GGuest UserExceptional location about 150m from the sanctuary, surrounded by many locals and restaurants. In front of the hotel you can borrow wheelchairs if there were people with disabilities. Good breakfast international. A friendly and available staff, I will advise you and I will certainly return to you.
GGuest UserLocated close to the grotto and basilika, 5 minutes walk from hotel. The room was clean and bright. The staffs area very helpful. Recommended hotel if you want to stay in Lourdes