Lourdes Hotels with Balcony

I travelled to Lourdes with my 3 sisters, one of whom needs mobility assistance, and stayed in the Panorama Hotel. The staff are nice and welcoming, we got lovely rooms on the 4th, 5th and 6th floors, with view of the top of the basilica and as requested, one room had mobility aids in the bathroom and walk in shower. The rooms were very clean, good size and beds very comfortable. We were full board and really enjoyed all our meals there. Loved the buffet style and the desserts were a real treat and we were right next door to a bar too. Great location for getting to the domain and yet very quiet at night. We all really enjoyed ourselves and will definitely be back.

The staff was very friendly and welcome. We had a beautiful room. All was perfect and clean we even had a fan that was in the closet. Great night, the floor is quiet you can rest quietly, I recommend.

The lady at the reception was absolutely fantastic. She was extremely helpful polite and very accommodating. 10/10. I'm sorry I didn't get her name. But she was just great!!! The rooms are more basic than you could imagine. Bedding was well made and clean. Hygiene was not great elsewhere. Lack of toilet paper etc was not a great start but not a complaint. There was a ”stink” in the bathroom, I discovered it was toilet brush . The pool area was acceptable. The breakfast for €12 was ok, not fantastic. The location was a bit far from the Grotto. We had to get a taxi each night as after a day of walking in the town centre the walk uphill was too much for any if us. The overall facilities are in need of repairs and an option to purchase a box of basic items would have been good, such as coffee butter milk etc.

First time staying in the hotel and it was excellent. Rooms, bar area and restaurant clean and nicely decorated Staff were all friendly and helpful especially the dinning room staff. Food excellent ( nice selection and good amounts ) Easy walk to and from the Domain Only negatives Could do with an extra pillow in the room ( I'm sure we could have got one if we asked ) the air-conditioning is controlled from reception rather than in the room. Will definitely stay there again Thank you

Please read this review as it will help you with your stay. Read also all of the poor reviews for this hotel as they are mostly true, indeed not a 5 star. Booked 2 rooms in July for 3 nights, one King room without Sanctuary view and one Junior Suite with Sanctuary view. The king room (or superior double) was not a good choice, has poor ventilation and a thin noise you can only hear at night. The Junior suite has an old central AC with irritating noise even when it is turned off, if you choose this room do not forget your ear plugs. I would stay on a Deluxe room with Sanctuary view on the 4th floor instead as it is cheaper and the AC is old as well but a split model without the noise when turned off. Saw many guests complaining about AC problems, the daily french staff is rude and do not solve the problems. Breakfast does NOT woth it, it would be much better to find a boulangerie nearby. The restaurant is ok, expensive for what they serve and I would recommend just for an ”emergency” , if you have a car I would go to a restaurant in St Savin. Decoration is cheap, spa is a joke, elevators are tiny and old. Bed sheets are horrible, the windows could be sound proof but the walls are not so a lot of noise from the outside, the shower of both rooms leak to the floor. This hotel has nothing to do with the United Kingdon Belfry group, do not be fooled. We want to leave on the 1st night as 3 nights was too much on this hotel. I would not stay again, if you do choose to stay, please do not pay in advance, and do not include breakfast on your stay.

Really looked forward to staying here but was very disappointed overall The pros Location is great , right in the heart of Lourdes so easy walk to sanctuary , shops , restaurants and bus stop. Size of the apartment was also ok ( we booked a family apartment so should of had 2 bedrooms and separate kitchen / sitting area with balcony and a classic apartment which is 1 separate bedroom with kitchen / dining . What we got initially was a studio room ( bed in same room as kitchen with separate bathroom , dining table was touching end of bed and a window ) and a 1 bedroom apartment which had a bunk bed in the kitchen area ( room 406) with a window looking directly into another room. I asked for a change on this room and got room 402, so had 2 single beds in a room with large window and a double couch bed in kitchen area with a balcony that was 2 foot wide but had stunning views so better. What we didn’t expect was the deposit in case of breakages of €100 ( I took room pics of other peoples damage and showed reception immediately) the box of self catering stuff provided , cups , plates ect to be collected from reception and the overall untidy and dirty room conditions. All 3 rooms we were in had the same issues. Coming to Lourdes with vulnerable people I didn’t expect the room to be a possible health hazard due to lack of basic cleaning and having to ask for basics like toilet roll , clean blankets and sheets surprised me. We had an early flight home & reception staff actually came to check our rooms before handing back the deposits that we paid in cash. Pictures don’t lie Home in door was room 406 when we checked in . Rest are of room 402 . The girl who checked us in on Monday , we didn’t see her again , another girl was left to deal with the issues.