Featured facilities: Executive Lounge, Café, Restaurant
Very Good
57 reviews
8.0/10
1 night
From RUB 6,878
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9.8/10
Outstanding
GGuest UserWe recently returned from a five-night holiday in Bintan and stayed at your hotel for the last three nights (nights 3, 4, and 5). While we were happy to secure a room for those dates, we encountered two issues during our stay that we feel should be brought to your attention— in the hope that they can be improved for future guests.
1. Room Consistency & Communication
Due to high demand, the same room type we booked for nights 3 and 4 was no longer available for night 5. As a result, we had to book a different room type for the final night, all paid in advance. When we checked in, we explained to the front desk staff that we would prefer to stay in the same room for all three nights, and we were willing to pay any price difference if necessary. The staff member said they would check and get back to us—but we never heard anything further. Admittedly, we also forgot to follow up. However, we assumed that no news meant we could remain in the same room. The next day at noon, we received a sudden call requesting us to check out immediately, which completely disrupted our day’s plans and led to a rushed and stressful move. We even left some personal items behind in the process. In the future, we would greatly appreciate clearer follow-up from hotel staff—whether or not a room change is possible, please confirm with guests either way rather than leaving the matter unresolved.
2. Villa Room Maintenance
On the last night, we moved to a villa. Unfortunately, during our shower we discovered that the drainage system was severely clogged. Water from the shower area didn’t drain properly, and water even backed up from under the sink and around the toilet. This was not only inconvenient, but honestly quite unpleasant. While your staff did eventually help us resolve the issue, it significantly affected our overall experience and left a negative final impression.
We chose your hotel with high expectations and understand that busy periods can lead to service challenges. But with a bit more proactive communication and better room maintenance, we believe the guest experience can be much improved.
Thank you for taking the time to read our feedback.
Hotel near Lagoi, Bintan 50% of visitors choose this area
Price per night from:RUB 35,697
9.3/10
Great
GGuest UserWe had a tremendous vacation even for short ones. We booked for 2 nights but the experience was awesome. They arranged my son's birthday with decorating the room.We got to tour the engine rooms and the entire ship hotel Tuti the staff hotel was very helpful . And the restaurant staff too.. And managed to meet the owner of the hotel Mr Eric as we were recommended by his son Daryl. Will definitely come again . Thank you for the experience.
Hotel near Lagoi, Bintan 50% of visitors choose this area
Price per night from:RUB 3,935
9.2/10
Great
GGuest UserWe have found this beautiful place on our 2 days dad/son bicycle tour through Western Bintan. We loved the ample, farm type camp that is in between the hills and savannahs with the reddish coloured earth and evergreen palm trees of Bintan. The reception area is already oozing openness and friendliness, and you check in a very pleasant and welcoming world. The owner has established this is as a sustainable youth training and learning center, at the same time offering splendid and well-integrated guest activities for families, kids, and groups. We stayed in one of the clamping houses adjacent to one of the small and relaxing lakes, and my 5y son loved every inch of it. The A/C motor works in the background, the bathroom is bigger than in any of the Lagoi resorts we have been so far. The food is very deliciously mildly spicy, the coffee machine is Italian, the breakfast offers a choice of two menues which makes it easy not to choose wrong. The best part is the always friendly and supporting staff. Yanu was very supportive when engineering a kite and helped us making it fly (even outside his shift). The creative center is definitely worth a visit. As natural bicyclists, we loved the empty and small paved roads around the Camp, so we even had a wonderful time biking down to the Blue Lagoon (1hour). From the Ferry Station TM it is a 2h bicycle trip with a few stops in the road (try to avoid the heat). The Bintan Ferry takes bikes for transport, so do 6-seater cabbies in Singapore. I can strongly recommend this place for any escape plans from the big city and for all nature fans.
DDaniVinWe really enjoyed our stay at Natra Resort. The staff were genuinely friendly and welcoming—we were always greeted with warm smiles, which made a big difference. The complimentary buffet breakfast was a great bonus.
Food and spa services are on the pricier side, but the resort is fully self-contained, so you don’t really need to go elsewhere. Complimentary buggy services around the resort were very convenient, and they also offer activities, spa packages, and taxi services.
Overall, we had a relaxing and enjoyable stay and would definitely return.
Hotel near Lagoi, Bintan 50% of visitors choose this area
Price per night from:RUB 9,175
9.0/10
Great
HHarris716Enjoy the stay so much. Absolutely recommended. Love the people there, very friendly, helpful (don’t feel pressure, just natural).
The view is nice, food is great, and the band at pool bar is amazing.
We were celebrating for my gf birthday, they even decorate the bed and offered us a birthday cake.
Made a last minute booking just few hours before the actually day, but they still able to arrange a shuttle to pick us up.
UUtopianBBSGI chose this hotel mainly because four hotels (including the famous Banyan Tree) share the same beach. The beach is large, offering plenty of space for activities. You can also dine at restaurants in the surrounding hotels, which provides a lot of variety. Otherwise, eating at the same restaurant for every meal would get boring after just one or two sittings.
Aside from local Indonesian cuisine, don't expect too much from the quality of the Chinese and Western food. I recommend sticking to Indonesian dishes.
Facilities: The facilities are new, the decor is simple, and the rooms are spacious. Great value for money.
Cleanliness: Clean.
Environment: The beach is large and beautiful.
Service: The staff are very warm, polite, and patient. Special shout-out to the restaurant server, Yance, who was incredibly enthusiastic and proactive. When I was about to give up on ordering fish because I heard it would take an hour, he proactively contacted the kitchen and confirmed it could be served in just 30 minutes.
Hotel near Lagoi, Bintan 50% of visitors choose this area
Price per night from:RUB 7,101
8.8/10
Very Good
GGuest UserIt was a great stay for us. Sea view chalet is nice and comfortable for me and my husband. Unobstructed view for the sea is my favourite. Room service was good and staffs were friendly and always greet us with smiling face. We stayed for 3 nights and we ate our meals at the resort’s restaurants. Breakfast was included in our booking and food served at the breakfast was good but nothing special to mention. We had our lunch and dinner at the Spice and the Kelong seafood restaurant. I will say the food varieties is limited and pricey. I will say it is more expensive than Singapore (one of the most expensive city in asia). For two person we spent about 70$-170$ per meal… appitizer, one main dish and one cheapest drink. When we had seafood dish, it cost more, of course, about $170. Overalls, it was a good experience. Nice stay except the pricey food. Taste of the food are just fine. We stayed 3 nights, so it made us more difficult to choose what to eat when you have not much to choose and it is not exciting and you are at the resort… so you can’t go out and buy more affordable food outside. If the resort can have more Chinese cuisine will be good. So, if you are staying for relaxation then it is good. If you are foodie,,, this place is not for you.
Hotel near Lagoi, Bintan 50% of visitors choose this area
Price per night from:RUB 10,346
8.3/10
Very Good
GGuest UserPleasant stay at de Bintan Villa with friendly staffs and customer service!
Really enjoy the stay here, a great escape from the hustle bustle cities.
There’s a mini zoo in the villa too!
Hotel near North Bintan, Bintan 12.5% of visitors choose this area
Price per night from:RUB 5,463
8.3/10
Very Good
PPratibha AshwinWe stayed with our family at the Kawaland glamping resort for 3D,2N. We had a very nice experience. The staff were sincere, hard working, friendly and courteous with all our needs. The staff at the restaurant were friendly and explained to us about the Indonesian cuisine. All the food that we tried at the restaurant was good! The glamping rooms were comfortable with spacious bedroom and bathrooms. The beach was only a walking distance from the resort & it was clean and beautiful. They also had swimming pools. We also had a good experience using the BBQ pit with the help of staff. We were also able to try the movie night with the projector at the beach bar. One area that could be improved is: During warm weather, the roof panels and the room interior gets quite hot. The AC alone was not sufficient. So it may need some other solution as well to keep the room comfortable. Otherwise, we had a chill, happy vacation at the resort! Would definitely recommend it to everyone.
Hotel near Trikora Beach, Bintan 37.5% of visitors choose this area
Price per night from:RUB 2,319
7.7/10
Good
HhaileyyzLocation is a slightly out of the way as compared to the bintan resorts area, but not an issue if you hire private charter for the day.
The resort pods are very new and uses great technology. Love waking up to the amazing view!