Auckland Hotels with Bars

The service was satisfactory, and check-in and check-out were quick. The room was clean and quiet. Breakfast offered a good variety. It's very convenient for domestic and international transfers at Auckland Airport. The nearby outlet mall is great for shopping if you have time, especially for those who enjoy shopping or need to buy clothes and gear for their trip, as outdoor casual wear is easy to find. A large supermarket is not far away, and there are many dining options including McDonald's, KFC, and several other restaurants. The hotel's room service food was delicious. On the second floor of the international terminal, outside security, there are many food options, including noodle soup. In the domestic terminal, near gate one, there's Subway and a coffee shop for breakfast.

I was sending my son off to the University of Auckland in New Zealand. The hotel is quite close to the city center, about a 10-minute walk, and also about a 10-minute walk from the University of Auckland. The hotel's breakfast was decent, and the service was excellent. We even received a welcome fruit platter on the day of check-in.

The hotel's location is great for city walks, and it's not far from the Sky Tower. The room itself isn't very spacious, but the bed is large and comfortable. The bathroom, however, is quite roomy and comes with body lotion, shampoo, shower gel, conditioner, and a disposable shower cap (outside of China, disposable toothbrushes, toothpaste, and slippers are rarely provided). The water pressure is excellent, making for a pleasant hair wash and shower experience. While the breakfast selection isn't extensive, it's still pretty good. There are no complimentary bottled water in the room, but filtered water is available in the hallway. The hotel's parking lot is quite small.

We checked in late in the night. We needed an extra bed in our room and Front desk did not say no even though Hoise keeping was not available. 10 stars to the hospitality! Rooms were big enough, hotel within walking distance to Sky tower. All in all everything was superb!

Facilities: The facilities are quite new, and the lobby feels very spacious. The bathroom is huge and even has a bathtub, perfect for a relaxing soak to relieve fatigue. Cleanliness: The room and even the hallway railings felt dust-free, which was great. Environment: The environment is comfortable, and there's even a swimming pool. Service: Excellent service. They proactively helped carry my luggage to the room. Parking was also convenient.

We arrived at around 10:30am and requested an early check in, as we had a 5:00am flight the following morning. We fully understood that the standard 1500pm check in time applied and that any early check-in was subject to room availability. We therefore appreciated the hotel accommodating us with a room at 1230pm. Unfortunately, the room was not ready to the standard we expected. We found an empty bottle on the floor, and the glass door/window could not be locked properly. Although, we requested a room change, we were informed that none were available at the time and maintenance advised that the lock would require drilling and screwing to repair. What disappointed us most was not the need for the repair itself, but how the situation was handled. The communication from the maintenance staff came across as abrupt when we were asked whether we wanted the repair carried out or not. We also felt greater consideration could have been given to guests, as drilling may not be suitable for those with allergies, asthma or sensitivities to dust or noise. Holiday inn has always been a brand I associate with consistent international standards, particularly from my experiences in South-East Asia. While we appreciated the hotel's flexibility in offering an early check-in, we do not believe this should come at the expense of basic expectations such as cleanliness, security, and a room that is ready for occupancy. Hopefully, this was an isolated incident rather than a reflection of the hotel's usual standards. Many guests arrive after long journeys simply looking forward to a clean, secure and comfortable place to rest. A little more thoughtfulness in both room readiness and communication would make a meaningful difference to the overall guest experience.

The room was well-equipped, clean, and beautifully decorated with great aesthetic appeal. I heard there's a huge rose garden across the street, but I didn't have time to visit. Overall, it was good value for money. This was my last night in New Zealand, staying in Auckland, and I slept very comfortably. A big plus is its relatively central location and free parking, which I searched for quite a while to find.

The hotel offers a shuttle service for airport transfers, which requires a reservation. I really appreciated that they proactively asked if I needed to book it before my check-in in New Zealand. It's a great option for a layover stay. The staff are very friendly and there are multilingual assistants available – I encountered staff speaking Chinese, Korean, and English. However, there are some drawbacks. The soundproofing in the rooms isn't great, which can be an issue if you have noisy neighbors. Also, some facilities in the room, like the bathroom, weren't perfectly clean, but this is a minor point for a short layover. The hotel is conveniently located about 300 meters from the nearest bus stop. However, be aware that the public bus schedule isn't very punctual; you can often expect to wait an extra 15-20 minutes (this is not the hotel's shuttle bus). Just a heads-up, not a complaint: remember to bring your own toothpaste and toothbrush as they are not provided. Finally, a big thank you to the staff who kindly moved me to a quieter room during my second stay.

I enjoyed the free airport shuttle. The friendly staff, safe and being accessible to laundry services, breakfast and there was no disturbance. The motel was also near to our LDS chapel, about a 3 minutes walk away. The cleaning staff were always on time. If we requested room cleaning, it was done with absolute care. Bath towels etc. were changed on daily basis. The only drawback was the loud voice of the cook in the kitchen, who was on his phone. The continental breakfast was awesome. Set out neatly with clean plates and cups. Lastly, the 24-7 front desk service was great. We arrived at 12.50am and were greeted with a friendly front desk staff. Swift processing of our booking, in no time we were in our room.

We stayed in a family room, and overall the experience was great, except for the breakfast! It had two rooms with a kitchen, very spacious and comfortable. The front desk staff were also good. The only downside was the breakfast service. On that day, there were two Korean tour groups, and they were seated before breakfast even officially started. We, as individual guests, were told there were no seats and asked to come back an hour later (breakfast was from 7 to 9 AM, and we arrived promptly at 7 AM). Since we didn't have time to wait an hour, we stood there waiting for a table. Eventually, the first group of over 40 people left, and then the second group of 20 arrived right after! The food wasn't refilled, nor were the paper cups or tea bags. The coffee machine was broken, and there was only one small home-style hot water dispenser, which was clearly insufficient for 50 people. The waiter then brought another electric kettle from somewhere, and when I poured hot water, I saw black flakes – I realized the iron heating element inside was rusty and flaking off... A lot of people had already drunk from it (it was terrifying). In the end, I only ate an apple and drank a cup of tea. There was only one server, nowhere near enough to manage two large tour groups. No one was clearing tables, and the situation for us individual guests was even worse. Another plus was the free airport shuttle bus. So, apart from the breakfast experience, everything else was very good. Free parking was also available.