Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.6/10
Amazing
AAnonymous UserAmazing hotel located away from the centre but near the Metro.
Beautiful decor and furnishings. Rooms were luxurious, and well equipped.
The staff at reception were super helpful and courteous.
One of the advantages is that the hotel provide a free airport shuttle. Mine was in a Tesla X with white leather seats. Just email your flight details to the hotel prior to arrival.
Although away from the centre I preferred the location as it had more local restaurants nearby. Try the Francesinha Cafe which is a 5 minute walk away
The nearest Metro is Marques which is a 5 minute walk.
Would definitely return.
GGuest UserNo words.... Has been a trip INSIDE a subway construction area .... And I am not kidding unfortunately. I have reserved a single room kind bed. At beginning the reception assigned me one room at 4th floor exactly in front of jackhammer operators, which made the same noises as in war scenario with 2 beds.
Then after my immediate big complain reception have assigned me another room, #209. Different scenario : that was in front of a concrete grinding crane arrives from 8pm in the morning until 10pm in the evening. at 7am the noises of the vehicles began with the relative movement alarm and in the evening after 10pm the workers who hammer gradually finished at 1am in the night. all i have timed videos to prove my experience. I asked several times to assign me a room ON OTHER SIDE (that are outside the ”war operation area”) but answer was always _ ”SORRY SIR, THE ROOM ON BACKSIDE ARE FULL AND WE DO NOT HAVE SPACE AVAILABLE” .
Today at check out I have asked a discount, as feedback the receptionist charged me 20EUR more for 2 peer juices I have got from minibar......
I do not know how to describe this experience, I have been many times in Intercontinental and I have been always satisfied.... BESIDE THIS LAST TRIP THAT IS REALLY SOMETHING I WANT TO FORGET
Travellers' take extreme care going there !! At least until the subway works under room balcony are finished !!! Can not upload pictures the website tell me ”unable to lad” but I can sent ll of them separately
GGuest UserOur family reserved 3 rooms and arrived on a very early flight . Jose was kind enough to get 1 of our rooms ready within an hour so we could at least wash up, rest for a bit, and refresh before going out for the day. He continued to take care of us throughout our stay with anything we needed, while being extremely kind and personal. He is an excellent representative of the quality and care the hotel offers. We also liked the ambiance of the hotel. It was nicely lit and decorated in a fun, eclectic, and relaxing fashion. Our room rate included the breakfast which was an amazing spread with much variety, highly recommend. Location was central, easy walking distance everywhere. Small disappoin**ent was lack of gym. I know we walk around alot but it would’ve nice to have the option as my husband and son like to exercise quite a bit. In addition, the TV lounge room which can be nice for teenagers/kids to use while waiting for our rooms to be ready was rather plain in terms of interior design, just gray concrete walls, as opposed to the interesting and colorful designs of the rest of the hotel. This is just an observation, I would definitely recommend this hotel and would come back again.
GGuest UserVery good hotel, but you had to ask for a toothbrush when normally hotels provide them without being asked. Be careful, the hotel records your credit card and will still charge you 3€ without your consent + the tourist tax, while in other 5 star hotels they don't do this.
HhoneydewsagoI loved my stay! The room was spacious, clean, equipped with Nuxe hair/body wash & hair conditioner, and even a balcony! I was only there for a night but I would have loved to stay longer! I highly recommend this hotel to everyone. There were even 2x complimentary fruit drinks & glass bottled mineral water in the mini bar. Fantastic!
AaricarpinoSpent two nights in the 10 beds mixed dorm, location is great and the breakfast buffet is too, a lot of food and drink options, the place is overall clean and comfortable. There was only one bathroom (shower+toilet) available in the room because the other was broken, it wasn't a problem but I think it might not be enough for a room that big (especially considering that shower and toilet are in the same room and can be used by one person at a time). Really nice view from the window. No hair dryer.
Paid lockers if you want to leave you luggage before check in or after check out (hourly fee).
Bbillsdpt- Overall experience: ”This hotel really exceeded expectations! The location is excellent, the subway station is just outside, and it is very convenient to eat and shop around. The room was clean and tidy, the bedding was comfortable, the night was very fragrant, the service was very intimate, the front desk checked in quickly, and also took the initiative to introduce the surrounding attractions. Stay here next time!”
__WeChat48759****Overall very satisfied. The room is fully equipped and clean. The washbasin is very unique, and the wet and dry bathrooms are separated. From the hotel lobby, you can walk directly to the food court next door. Next to it is the bus station, and the taxi station is a five-minute walk away. It takes at least half an hour to walk to the attractions, so it is recommended to take a taxi.
NNanfuliangyetingzhangerMy first night in a hotel in Europe. It was noisy, the transportation was more convenient, and the room was smaller. It was similar to a Japanese hotel.
JJames in ShanghaiWe checked in, there was no wait, and the staff were friendly and knowledgeable. It was a great touch that the staff member offered to show us a map of Porto and the key things he would recommend doing in the city.
I can’t stress enough just what an excellent location this hotel is in, no public transport is required. All the key sights are within a short walking distance. It is also very walkable from the train station.
The room was great, with adequate lighting, a huge TV and some excellent shower products. The bed was relatively firm and comfortable.
We enjoyed breakfast for the 3 nights. There had been a miscommunication about the price of this, however, the hotel manager was very helpful in rectifying this via email communication after the stay.
The young female staff member we engaged with for breakfast each morning was also very friendly, warm yet professional.
As IHG Platinum members we decided to try this Hilton property and were not disappointed. It was excellent from start to finish and the prompt reply and rectification from the hotel manager is testament to the care, detail and excellent management of this property. I highly recommend this hotel for your stay in Porto.