Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 4, 2026
Guest UserThe breakfast was superb! Coffee and tea aren't self-service; staff come to your table to take your order once you're seated.
The hotel provides a St. Moritz area transport card, which covers train, bus, and cable car fares. This means the high transportation costs are essentially sponsored by the hotel, which was a very pleasant surprise! 😃
If you email the hotel your train arrival time in advance, they'll send a car to pick you up from the station.
We had two meals at the hotel restaurant. While not cheap, the food was delicious and definitely worth recommending.
I would definitely choose this hotel again on my next visit to St. Moritz.
Show more
Price per night from:CAD 254
Posted on Nov 8, 2025
ไป - กับ - Plusterr
The hotel has a great location, not far from the main St. Moritz train station. After getting off the train, you can walk under the train tracks, cross the main road towards Lake St. Moritz, and you'll see the hotel right away.
The only downside is that the hotel is situated on a hill, so walking uphill might be tiring, especially if you have a lot of luggage. However, the view from the hotel is absolutely stunning – truly breathtaking.
The service and assistance were excellent. The breakfast offered a wide variety of choices and was of good quality. There were also Thai-speaking staff members overseeing the dining area.
Show more
Price per night from:CAD 297
Posted on Aug 5, 2025|Superior Single Room
Guest UserEven though I requested a shuttle from the station on the day, they kindly arranged it for me, which was very helpful. It's possible to walk from the station, but the slope is steep, so I recommend using the shuttle if you have luggage. The breakfast was substantial, and there was a supermarket nearby, which was convenient. The room was clean and spacious enough.
Show more
Price per night from:CAD 422
Posted on Jul 13, 2025
Guest User
Everything was perfect, the location, room (small or full of bulky stuff but ok) but when we looked for an Iron which is the most basic amenity in a hotel, they came up with an excuse of this place being made of wood so no Iron is provided! I have stayed in over 500 hotels of every sort and more wooden that this one and not for one I had to ask for an Iron. that got us into trouble as we had limited amount of clothes with us :/
Show more
Price per night from:CAD 309
Posted on Feb 14, 2026
chan.xi
The hotel is beautiful. Came with complimentary spa and wellness facilities which were great and relaxing. Although the hotel is quite far from the train station, there is regular transportation arranged to and fro the hotel and train station which was really helpful. The staff were very friendly, helpful and responsive as well. Highly recommend this place!
Show more
Price per night from:CAD 282
Posted on Oct 9, 2024
Guest User
Our room was so warm and cozy and it’s next to several trails. The building apartment is literally next to the woods and it gives a really nature vibe. David was so helpful about everything we needed and the other staff was so nice and lovely they let us check in earlier than the check in time. They even took care of my luggage after check out as I wanted to do a hike near the area.
Show more
Price per night from:CAD 245
Posted on Jul 14, 2024
Guest User
We booked Randolins just for 1 night as we took Glacier Express from St Moritz. The hotel receptionist kindly waited for us beyond 10pm closing time and helped to check in. The room was small but clean. Fresh air from the window not from the air conditioner and drinking water from the tap is something missing in daily life. The bathroom was on the corridor, but there were no neighbors so it was convenient and easy to use. I would say it is value for money.
Show more
Price per night from:CAD 232
Posted on Jan 19, 2026
Guest User
This hotel is quite old, but we adore the old-world charm it possesses. It is about 10 mins walk from the main shopping and restaurant area of St Moritz, and about 5 mins drive from the St Moritz train station. If you're taking the train, contact the hotel beforehand and they can pick you up from the train station free of charge. We booked the most basic room, which was already quite spacious though without a balcony or much view. Though the rooms are dated, they are very clean and comfortable. Our booking came with free breakfast and it has a decent selection of Swiss breakfast stables like eggs (scrambled and soft boiled), cheese, pastries, bread, sausages, cereal, mueseli, yogurt, fruits, etc. If you ask, the hotel also has gluten-free bread and vegan milk (oat or soy) for no additional charge. The service throughout the property is excellent and everyone is friendly and willing to help. We had dinner once at the hotel restaurant and it was delicious and reasonably priced (by Swiss standards). A few points for improvement - (1) the hotel should make it easier for guests to identify and find the driver of the pickup service. The person picking us up was not holding any sign or possessing anything that indicates his affiliation with the hotel (because of that, we saw another couple almost missing the shuttle), (2) the gym doesn't have much equipment (e.g. no treadmill) and whatever it has is quite old, and (3) the scrambled eggs were rubbery and almost inedible after being left in the heated tray for too long. Suggest that the hotel makes smaller batches so they always stay moist. Seems to be a common problem of Swiss breakfasts due to what I would assume to be high labour cost. Overall, we were happy with our stay in this lovely, cozy hotel.
Show more
Price per night from:CAD 393
Posted on Dec 24, 2025|Bed in 4 Beds Dormitory
等等1122The beds have fabric covers, sheets, and pillowcases, similar to a guesthouse. The room includes a sink and individual lockers for each person. Toilets and showers are located in the hallway, much like a non-en-suite university dorm in China.
The breakfast is generous and filling. The only downside is the 10 AM checkout, but you can always relax on the lobby sofas afterwards.
Transportation is convenient, with direct bus access. Walking along the lake to the train station takes about half an hour, even if you're not stopping to sightsee.
Show more
Price per night from:CAD 80
Posted on Sep 13, 2025
poon isabella
The self checking system didn't function satisfactorily.The staff at the Reine Victoria hotel are helpful.
The room is clean but there is only one electric socket in the room excluding the one in the washroom.
The electric kettle given had a break in the kettle handle,my friend got a scald and blister after handling it.
Breakfast is nice and the one in charge is helpful.
Show more
Price per night from:CAD 315