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Posted on Jan 9, 2025|Deluxe King Room With View
Guest UserThis is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience.
I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect:
- staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests.
- check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff.
Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points.
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Price per night from:TWD 8,527
Posted on May 15, 2024|Standard King Room
Guest Uservery good! ! This is the most comfortable and best hotel I felt on this trip. The bedding is very comfortable, the room is very clean, the lighting is very good, and the breakfast is also very good. This area should be quite safe for urban areas in Chile. The environment in the entire area is also very clean and orderly. It is close to supermarkets and shopping malls nearby. Many people live here basically every day.
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Price per night from:TWD 2,652
Posted on Feb 2, 2026
Alper Utku
Spotless experience. Excellent rooms prrfect location very atrentivr customer service and super professional management. 5 stars ⭐️⭐️⭐️⭐️⭐️ in every way. Definitely recommended
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Price per night from:TWD 2,798
Posted on Aug 4, 2024
Guest User
The hotel is in a great location with a retro design and great service in the lobby and bar
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Price per night from:TWD 9,479
Posted on Aug 5, 2024|Standard Twin Room
Kevindong
The trip to Chile is a perfect ending. If you have the opportunity to come to Santiago, Chile, I highly recommend staying at this hotel: Hotel Las Condes Regal Pacific Santiago. There is a subway station downstairs. It only costs 10,000 pesos to take TransVip's ride-sharing service from the airport to this hotel, which is very convenient. There is a place to change money across the street, as well as KFC, a pizza shop, a 24-hour restaurant, and the hotel's own restaurant La Fattoria is also of high quality. The most important thing is that this area is very safe. When you open the window, you can see the snow-capped mountains not far away🏔️
Service: The check-in time in the hotel reservation instructions is 15:00, but I arrived at the hotel at 10 am. The waiter at the hotel front desk was very nice and helped me check in early. The breakfast buffet on the first floor of the hotel is very rich.
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Price per night from:TWD 4,250
Posted on Jul 12, 2024
Ruoruo306
The hotel is located in the new district, which is very safe. The front desk service is also very good. The sanitary environment is good, and slippers are provided. The hotel breakfast is relatively simple, but it is really nice to be able to see the snow-capped mountains from a distance in the hotel.
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Price per night from:TWD 4,532
Posted on Mar 6, 2025
Guest User
The location is good! It's relatively safe! It's not far from the mall and there's a supermarket nearby! The only problem is that the breakfast is really bad.
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Price per night from:TWD 3,924
Posted on Sep 19, 2025
Angelo Andres Valenzuela Espinace
It's a hotel just to spend the night. Do not expect any attention from the staff, like being on your honeymoon and a bottle of champagne as a courtesy, or a nice views from Tower C.
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Price per night from:TWD 4,089
Posted on Nov 13, 2024|Deluxe Two Double Room
Xiaopangpang1211This stay was for a business trip. I stayed for one night. The floor was high and very quiet. It is in the eastern part of Chile (rich area). The environment is very good. It is next to the most prosperous luxury mall in Santiago. The transportation is convenient. There are all kinds of famous brands, shopping malls, supermarkets, nightclubs🪩, steak houses, and international cuisines around... The only thing I feel is that the hotel facilities are a bit old and the bed is a bit soft, but the overall feeling is still good. The breakfast is also rich, with various breads, yogurts, fruits, and coffee☕️ Overall, I am very satisfied with this trip🧳Stay
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Price per night from:TWD 4,278
Posted on Jan 6, 2024|Deluxe Twin Room
Nayla AbarcaThe hotel is so beautiful and clean. Staff is very kind and welcoming. The spa is amazing you have a complimentary hour per day to enjoy it and other treatments are available for a reasonable price.
The swimming pool is in the rooftop, is quite small but not many people is there. The restaurant on the top is superb, a bit overpriced but the food quality is excellent. Breakfast worth it.
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Price per night from:TWD 2,869