Shantou Hotels with Breakfast

I specifically chose this hotel as it's newly opened this year. The room amenities and facilities are very new, clean, and hygienic. The location is excellent, right at the intersection of Zhujiang Road, making it very convenient for dining out. The lobby is on the second floor; just take the elevator up. Upon check-in, you receive Americano coffee vouchers, which can be upgraded to other drinks for an additional charge. The coffee is freshly ground and extracted using a semi-automatic coffee machine. Although the beans are quite ordinary, it's decent enough for a latte. I also saw fitness equipment and a laundry room, but we didn't get to use them.

We chose this hotel primarily for its proximity to the Shantou railway station. The night prior, we stayed at a nearby Hampton but had a disappointing experience, so this was our first stay with a local Chinese chain brand. Check-in was smooth and efficient, although no English was spoken at the front desk. We had requested a higher-floor, quieter room via WeChat in advance and were initially assigned Room 602. Upon entering, the room appeared clean and well-maintained. However, we encountered an unusual and inconvenient issue with the Wi-Fi. Guests are instructed to turn on the TV to access the Wi-Fi password, but we discovered that the TV must remain on in order for the Wi-Fi to function. This was confirmed by multiple staff members, including what appeared to be a front desk supervisor. This setup was quite disruptive, as the TV screen is bright and cannot be dimmed, and the work desk is positioned directly in front of it. To their credit, Ms. Lin—responded promptly and offered to move us to another room (also 602, but with a different layout). The new layout was more practical, with the desk positioned at a 90-degree angle from the TV, which helped mitigate the issue somewhat. That said, the second room had its own drawback: there was a noticeable gap in the window, which allowed in road noise. Since we stayed over the weekend, traffic noise and honking were quite noticeable at night. In addition, we heard neighbors chatting and laughing past midnight. Lotion could be a nice addition too. A small humidifier with scented oil definitely gave a zen touch. Aside from these two issues (Wi-Fi dependency on the TV and sound insulation), the overall stay was comfortable. As a gesture of goodwill, the hotel provided complimentary breakfast. While we are not typically breakfast eaters, we did try the noodle station. The offerings were entirely Chinese-style. One suggestion would be to label the protein options more clearly (in Chinese or English), as we observed multiple guests asking staff about them—one of which turned out to be pig’s heart. Overall, this was a good introduction to a Chinese domestic hotel brand. I learned that they got a few locations in Europe. While there are areas for improvement, particularly in technology setup and soundproofing, the service recovery effort and general room quality made for a satisfactory stay.

The hotel is wonderful, the service, the interiors, and literally everything. BUT. There are a few annoying little things: a corporate video with a song constantly plays in the elevator and lobby, and after several uses a day, it literally gets stuck in my head. It irritates me that someone is recording songs in my head without my knowledge. The light controls in the room are very inconvenient - they are very bright and turn on by themselves with the slightest movement. The bright light at night disrupts my sleep, and it literally irritates and infuriates me when it is constantly on. I am also irritated by the TV, which turns on every time I enter the room. I don't like any unnecessary details that disrupt my focus and distract me. I have to spend an extra action to find the remote and turn it off. Also, during cleaning, the staff throws away my disposable toothbrushes and toothpaste every day. This is yet another unnecessary action that I have to do to brush my teeth - open a new package, open a tube of toothpaste, and do this every day.

After comparing several options for my Chaoshan trip, I ultimately chose this 'Fan Hua Zhu Meng' (Dream of Prosperity) suite, and I'm very satisfied with the overall experience. The guesthouse is located right in the heart of Xiaogongyuan (Small Park) area, making it incredibly convenient to explore the arcade buildings and visit attractions without having to rush back and forth. The room has a Nanyang retro style, perfect for photos. The one-bedroom, one-living room layout offers ample space, suitable for a small gathering with friends or for couples. The hygiene was meticulously maintained, and the bedding was clean and comfortable. The facilities were also comprehensive. The owner was very genuine, quick to respond to any issues, and even recommended authentic local snacks. Being in an old arcade district, you get to experience the vibrant atmosphere of the old city without any noise in the room. The overall value for money is great. Friends who want an immersive experience exploring Xiaogongyuan should definitely consider this place. I'll prioritize staying here again on my next visit to Shantou.

The hotel is newly opened and has a great overall ambiance. The hygiene conditions are excellent, and the room details are well thought out, including a mini-fridge and tea-making facilities. The bathroom is a highlight with its high-tech toilet and excellent toiletries, and the water pressure for showering is fantastic and very comfortable! The front desk staff are enthusiastic, always ready to answer questions, and genuinely think of the guests' needs! There's free coffee and tea on the first floor of the hotel, which are quite good! The rice noodle roll place next to the hotel is also good, and it's not far from Zhujiang Food Street, which is very convenient!

Honestly, the service was pretty mediocre, especially the laundry room attendant. She was incredibly chatty and constantly interfered with guests' personal matters. She told us not to dry our clothes for too long because they'd get damaged, then returned them before they were even dry – it was really baffling. Everything else was just okay.

First, the pros: The location is quite good, with direct sea views. The buildings in front are minimal and acceptable. Downstairs, there are plenty of shops, making dining, fast food, and pharmacies all very convenient. Now, the cons: 1. The toilet area is extremely, extremely, extremely small, even smaller than a public restroom stall. 2. There's no front desk, which I can understand, but most hotels and B&Bs proactively communicate check-in procedures in advance. This place didn't send a single message. 3. After arriving at 12 PM, we were told we absolutely had to check in at 2 PM and couldn't get in any earlier. My parents and I were exhausted. They reluctantly told us the room was ready at 1:50 PM. It's clear they require check-out by 12 PM, yet they make guests wait until all rooms are cleaned before allowing check-in. There's no flexibility at all. 4. The complimentary 'restful sleep' drink was nowhere to be found, and neither was the Chaoshan Dancong tea. Many people have already taken pictures of the room's view, so I'll share some photos of the downstairs area instead.

No regrets paying more for this beautiful homestay! 花多点钱住这里一点遗憾也没有！ My parents, sibling and I stayed for a total of 3 nights in their 4 pax room. It’s a beautiful and tastefully decorated accommodation with personal courtyard and interior. Bed and duvet were so comfortable especially in the chilly weather of 18 ~ 22 degrees. I didn’t spot anything obvious I can complain about regarding the cleanliness of this place, hence 5/5 for cleanliness. Location is perfect (5/5). Next to streets of food places that have good ratings, and super near 万象城 shopping mall (restaurants, luxury shops, retail and more). Anyways cabbing around Shantou is really convenient, fast, and affordable. Even though it is nested amongst other tall residential area, once we close the door we couldn’t hear much noise from outside. Service is 5/5 as well. There’s free pickup and drop off serviced from the railway station. There’s daily fresh fruits delivered to us, as well as chicken soup. There’s also free laundry service which we really appreciate! Staffs were always ready to help and always ready to give recommendations. We really felt their hospitality and they are genuine in providing best service possible. Amenities is 5/5 as well. The hair dryer is Laifen brand which is so strong and sleek looking. They provide disposable towels on top of those reusable towels. Their slippers are fluffy and comfy. They have like everything we need. Bonus: Their residential cat and her kittens are adorable!!! All in all wonderful stay and would stay again if i ever visit Shantou again. Suggestions for improvement: (1) more variety in breakfast options (stayed for 3 nights and felt that some breakfast options would be great), and (2) the shower gel, shampoo, and conditioner are a little too hard to pour out maybe can consider using press bottles.

My stay at DIOTEL Chao Hotel during this Shantou trip was fantastic. The hotel is themed around bamboo culture, and the rotating bamboo staircase in the lobby is very well-designed, perfect for photos. The room was clean and tidy, with full smart home control, comfortable bedding, and good soundproofing. The location is excellent, within walking distance of Zhujiang Road Food Street, and convenient for getting to Long'annan Road Night Market and Xiaogongyuan (Little Park). Parking was also hassle-free for those driving. The front desk staff were warm and welcoming, and you can even experience the Red Peach Cake DIY intangible cultural heritage activity. The breakfast offered many Teochew specialty snacks. It's a quiet oasis in a bustling area, combining aesthetics with practicality, making it perfect for family travel. I'll definitely choose this place again on my next visit to Chaoshan.

I'm a regular guest at this hotel. The hygiene needs improvement, especially in the hard-to-reach corners. The room is quite comfortable and offers great value for money. It's about a 10-minute walk to the food street where you can sample Chenghai delicacies like braised goose, which is really delicious.