Shantou Hotels with Gym

We chose this hotel primarily for its proximity to the Shantou railway station. The night prior, we stayed at a nearby Hampton but had a disappointing experience, so this was our first stay with a local Chinese chain brand. Check-in was smooth and efficient, although no English was spoken at the front desk. We had requested a higher-floor, quieter room via WeChat in advance and were initially assigned Room 602. Upon entering, the room appeared clean and well-maintained. However, we encountered an unusual and inconvenient issue with the Wi-Fi. Guests are instructed to turn on the TV to access the Wi-Fi password, but we discovered that the TV must remain on in order for the Wi-Fi to function. This was confirmed by multiple staff members, including what appeared to be a front desk supervisor. This setup was quite disruptive, as the TV screen is bright and cannot be dimmed, and the work desk is positioned directly in front of it. To their credit, Ms. Lin—responded promptly and offered to move us to another room (also 602, but with a different layout). The new layout was more practical, with the desk positioned at a 90-degree angle from the TV, which helped mitigate the issue somewhat. That said, the second room had its own drawback: there was a noticeable gap in the window, which allowed in road noise. Since we stayed over the weekend, traffic noise and honking were quite noticeable at night. In addition, we heard neighbors chatting and laughing past midnight. Lotion could be a nice addition too. A small humidifier with scented oil definitely gave a zen touch. Aside from these two issues (Wi-Fi dependency on the TV and sound insulation), the overall stay was comfortable. As a gesture of goodwill, the hotel provided complimentary breakfast. While we are not typically breakfast eaters, we did try the noodle station. The offerings were entirely Chinese-style. One suggestion would be to label the protein options more clearly (in Chinese or English), as we observed multiple guests asking staff about them—one of which turned out to be pig’s heart. Overall, this was a good introduction to a Chinese domestic hotel brand. I learned that they got a few locations in Europe. While there are areas for improvement, particularly in technology setup and soundproofing, the service recovery effort and general room quality made for a satisfactory stay.

I specifically chose this hotel as it's newly opened this year. The room amenities and facilities are very new, clean, and hygienic. The location is excellent, right at the intersection of Zhujiang Road, making it very convenient for dining out. The lobby is on the second floor; just take the elevator up. Upon check-in, you receive Americano coffee vouchers, which can be upgraded to other drinks for an additional charge. The coffee is freshly ground and extracted using a semi-automatic coffee machine. Although the beans are quite ordinary, it's decent enough for a latte. I also saw fitness equipment and a laundry room, but we didn't get to use them.

The hotel is wonderful, the service, the interiors, and literally everything. BUT. There are a few annoying little things: a corporate video with a song constantly plays in the elevator and lobby, and after several uses a day, it literally gets stuck in my head. It irritates me that someone is recording songs in my head without my knowledge. The light controls in the room are very inconvenient - they are very bright and turn on by themselves with the slightest movement. The bright light at night disrupts my sleep, and it literally irritates and infuriates me when it is constantly on. I am also irritated by the TV, which turns on every time I enter the room. I don't like any unnecessary details that disrupt my focus and distract me. I have to spend an extra action to find the remote and turn it off. Also, during cleaning, the staff throws away my disposable toothbrushes and toothpaste every day. This is yet another unnecessary action that I have to do to brush my teeth - open a new package, open a tube of toothpaste, and do this every day.

The hotel is newly opened and has a great overall ambiance. The hygiene conditions are excellent, and the room details are well thought out, including a mini-fridge and tea-making facilities. The bathroom is a highlight with its high-tech toilet and excellent toiletries, and the water pressure for showering is fantastic and very comfortable! The front desk staff are enthusiastic, always ready to answer questions, and genuinely think of the guests' needs! There's free coffee and tea on the first floor of the hotel, which are quite good! The rice noodle roll place next to the hotel is also good, and it's not far from Zhujiang Food Street, which is very convenient!

Honestly, the service was pretty mediocre, especially the laundry room attendant. She was incredibly chatty and constantly interfered with guests' personal matters. She told us not to dry our clothes for too long because they'd get damaged, then returned them before they were even dry – it was really baffling. Everything else was just okay.

The room was incredibly clean and stylishly decorated. The service was so warm and welcoming, and they even arranged a special Shantou pastry-making experience for us. The breakfast spread was excellent, and being right next to a food street made dining super convenient. Since we had online classes, the hotel was incredibly understanding and extended our check-out time, which was really thoughtful. Next time I'm in Shantou, I'm definitely choosing this hotel again!

I'm a regular guest at this hotel. The hygiene needs improvement, especially in the hard-to-reach corners. The room is quite comfortable and offers great value for money. It's about a 10-minute walk to the food street where you can sample Chenghai delicacies like braised goose, which is really delicious.

The two ladies at the front desk were exceptionally helpful, and they even offered sweet soup in the evening. The hygiene was also very good, and the soundproofing was relatively decent – at least I could sleep in without being disturbed by the neighbors. My only minor complaint is that the cleaning staff would sometimes chat loudly in the hallway. On our last day, the housekeeper only made my friend's bed, leaving mine unmade. It looked like they started cleaning but had to leave in a hurry for some emergency. Otherwise, everything else was quite good.

The hotel location is excellent, the room is spacious and bright, and the bathroom has no unpleasant odor. The shower water was hot enough and had good pressure. I slept soundly, feeling completely at ease.

This hotel deserves a glowing review! Its location on Zhujiang Road is absolutely perfect, with tons of local specialty food right downstairs. The service was excellent; they went above and beyond, changing my room twice without any fuss. They truly did their best to meet all my needs, and I'm very grateful. I'll definitely be back in Shantou, and when I do, I'll be booking this hotel again.