Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
62 reviews
8.1/10
1 night
From BRL 363
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9.4/10
Amazing
GGuest UserWe stayed in the DoubleTree Hilton Addis Ababa as part of a two-day layover. A hotel shuttle bus transferred us from the airport, which took around five minutes, so very convenient. (We were expecting a hotel rep to greet us at the arrivals hall, but you need to exit the airport, go to the car park and find the bus.) The hotel is in a brightly-lit location; it's nice, clean and modern. The service is excellent: we received a warm reception and checked in swiftly - important if you're arriving late at night. The service at breakfast and elsewhere was equally excellent. Thank you! Unfortunately, the restaurant was closed but we ordered room service, which was OK. The room facilities are very good: comfy bed/pillows and a good selection of amenities.
The biggest issue is the shower: there was no hot water, so we had to ring for help. Someone came quickly, but it wasn't ideal especially as it was very late. The same thing happened throughout the rest of the stay. Also, the water from the shower overflowed onto the floor and, unless stopped with a towel, continued through into the room. Given that this is a 4/5-star hotel, this isn't acceptable. If the DoubleTree could resolve this, it would be the hotel of choice.
Ssue from Australia⭐️⭐️⭐️⭐️⭐️
Amazing Stay – Highly Recommended!
I recently stayed at this guest house in Addis Ababa and had a wonderful experience. The place was very clean, quiet, and extremely comfortable. All the staff were lovely women, and they made me feel safe, welcomed, and well-looked after.
The manager, Ts’eḥāyon, was exceptional. She speaks fluent English, is very professional, and incredibly kind. She picked me up from the airport and drove me back at the end of my stay. She also offers amazing tours around the most popular and beautiful places in Addis at a very reasonable price, which made my trip truly special.
The price of the accommodation was also very affordable, especially considering the high level of service. I felt at home the entire .
I highly recommend this guest house to anyone visiting Addis Ababa. I will definitely stay here again!
MM269028****This service is absolutely terrible, truly awful. If you want to order room service and pay with cash, you have to go down to the front desk first to pay, and then the front desk notifies the restaurant. I tolerated that. But when I got to the front desk and explained why I was there, as I was about to pay, they asked me where the cash came from and demanded proof. I told them I got it from the bank earlier, but I'd already thrown away the receipt. Since I couldn't prove it, I couldn't order food. Seriously, I'm not paying to stay in a hotel, I'm paying for torture! What happened to the spirit of room service?
And then, when my friend went up to help me with my luggage, they demanded to hold onto my friend's passport at the front desk. I was furious and told them they had no right to detain my friend's passport. They righteously claimed it was for safety. I retorted that there are many ways to ensure safety, so why choose to seize a passport?
This stay was an incredibly bad experience. Their service doesn't even come close to hotels like Hyatt, Marriott, or Tulip. Some of the staff even seemed arrogant and stuck-up.
I will never stay here again.
GGuest UserWe had a wonderful experience during our stay. The hotel was exceptionally clean, and the staff were warm and welcoming throughout. We were especially impressed by the team who served us breakfast and provided room service. The women, including Melat, were incredibly kind and friendly — starting our mornings with her bright smile truly made our stay even more enjoyable.
AAtie TaktehraniThe host was an amiable and hospitable lady. She welcomes you with warmth, and the staff also behaves respectfully. The guesthouse is beautifully designed, with eye-catching artwork in every corner. Our room was lovely and comfortable, but there were some shortcomings. It seems that the main light in the room was burnt out, making it dark at night. Additionally, there was no trash bin in the room and the toilet hose needed repair.
The host has five adorable dogs, which is important to mention in the guesthouse description for those who may have sensitivities or fears of dogs. This information helps travelers decide whether to reserve a room, considering some people may be uncomfortable around dogs.
You can experience local cuisine at this guesthouse. If you enjoy Ethiopian food, you will appreciate the offerings. A supermarket is nearby, and you can use the kitchen facilities to prepare your meals.
Please note that hot water is not readily available. You'll need to inform the staff to heat the water, and it takes at least two hours for it to warm up.
GGuest UserIt is better than I have expected. The hotel is new, rooms are nice and clean. Free shuttle to airport.
But there are some disadvantages:
- location is not good
- there are no gym, spa or swimming pool
- late check out after 6 was not possible even after we paid extra (half of the daily cost)
AAAA奥姆Relatively small, but very complete. The service is very good, and any service staff is very enthusiastic. Become friends with every service staff. Will come to live next time. Coffee here is also good and cheap.
GGuest UserThe front desk clerk and the boss were very welcoming. Since we didn't speak the same language, the clerk spoke very good English and helped us explain in detail to the driver where we were going, making us feel like family!