Featured facilities: Parking, Laundry Service (On-Site)
Very Good
112 reviews
8.9/10
1 night
From €73
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Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
52 reviews
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1 night
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9.1/10
Great
GGuest User## Facilities
The kitchenette was a real bonus, equipped with a microwave, fridge, induction hob, and a full set of pots and pans, though we didn't end up using them.
## Cleanliness
The room was reasonably clean and tidy, though there was some peeling paint in the corners. My only minor complaint is that the sofa bed wasn't made up upon arrival. Also, there wasn't quite enough bedding initially, though we found a clean duvet in a dust bag in the closet. As we were only staying one night, we just made do with it, using it half as a pad and half as a cover, and didn't bother asking the staff for more.
## Location
It's quite close to the train station; we found it easily by following our navigation app. However, the hotel entrance isn't very obvious and is easy to walk past. Be sure to look out for the distinctive red sign.
## Service
The front desk staff were polite. During check-in, we were given a code for the main entrance for the evening. I initially thought the reception might be unstaffed later, but it seems there's usually someone there unless it's very late. Luggage storage was also convenient.
BBerylOng20 mins walk from the old town passing by the beautiful lake side where people play, swim, fish and do boating activities. The hotel is a fine resort located in front of the lake giving a superb view of the area if your room is facing the lake itself. Good service standards provided by the hotel including valet parking which is very convenient. A very relaxing and upmarket hotel more than 4* standards.
Aart doartdeePark your car near the hotel and come to inform us to receive a discount card for overnight parking. The hotel is lovely. We arranged an extra room with a large bed, soft mattress, comfortable pillows, an elevator, and air conditioning.
AAnonymous UserThe hotel is very good, the decoration is very stylish, just on the edge of Lake Annecy, the stay is very comfortable, the breakfast is delicious. However, the dinner in the restaurant is more general, the steak is very old and not delicious.
GGuest UserVery good, very close to the old town of the train station, the room equipment is very new, there is a hot water bottle and coffee machine, breakfast is very delicious.
VVenosThe hotel is overlooking Annecy's lake. At it's front door, it seems like we are way deep in the forest and yet we were barely 10 minutes away from the city. The staff is very sweet and professional. We are travelling with our 1 year old he got cute attention from the team at breakfast. Feeling that the hole family is included is priceless. These 2 nights were welcomed rest and relaxation. Thank you to all the staff members that made this gateway a pleasurable one for us!
GGuest UserThere is a government-developed parking lot nearby. It is safer to walk for3-4 minutes.
Others are quite satisfactory, the only thing I hope to improve is to increase the brightness of the store signboard at night, otherwise it is really difficult to find.
MMensitelidongyiMercure Hotel is in a good location, about four or five hundred meters from the train station. It is very close to the old town for 5 minutes and two minutes from the church. The hotel can't live in a special multi-person room now for two people. Room facilities are good and quite satisfactory.
GGuest UserThe staff were friendly, quite good breakfast with a view. Room is quite small for 4 ppl, only has 2 sockets, the shower cubicle is inside the room and it only has a button to press for the water. But I had great roommates which made the experience positive.