Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.7/10
Amazing
FFUQIANGThe nature of the hotel, there is a public hot spring foot bath opposite the entrance, and a small well that continuously sprays water throughout the year. The well is built of stone and cement. The sprayed water is very hot and very distinctive. There is a jelly shop next to the hotel, which tastes very good. The room facilities in the hotel are very old. There is only a bathroom but no shower in the room, which is a bit inconvenient. The TV is small and pitiful. The breakfast is very good, especially the Japanese set meal, which is very delicate. There are indoor hot springs and open-air hot springs in the hotel, both of which are separate for men and women. The indoor hot spring is a small pool with very clear water. There are also several flushing faucets. The equipment is a bit rusty and old. The open-air hot spring is also a small pool. There is a pipe to pour water into the pool from a high place. The water temperature is quite high, so it should be hot spring water.
GGuest UserThe hotel is close to the river, a little distance from the Gerv Hot Spring Street, the gate is closed at 6 pm, it is not convenient to enter the door, the dinner is actually Western food, not very delicious, the double room is a 150 bed, friends travel is not convenient, 2000+ room rate is not recommended to live here, hot springs are OK, It is the most cost-effective hotel on this trip to Japan.
橙橙色空間Gero Onsen is located in one of Japan's three most famous hot springs and is famous for its high-quality hot spring water and beautiful natural environment. I had a great experience staying at a traditional ryokan in Gero Onsen.
First of all, the hotel's architectural style combines traditional Japanese aesthetics with modern comfort facilities, making people feel a strong Japanese style as soon as they step in. The service staff at the hotel were very warm and friendly. They provided me with attentive service in fluent Japanese and some English, making me feel at home.
Next is the hot spring experience. The water of Gero Hot Spring is clear and rich in minerals, which has a good nourishing effect on the skin. I particularly like bathing in the open-air hot springs, especially at night. While enjoying the warm spring water and looking up at the stars, the feeling of tranquility and relaxation is indescribable.
Dinner is another highlight. The kaiseki cuisine provided by the hotel is exquisite and delicious. Each dish is a work of art. It is not only delicious in color, aroma and taste, but also has fresh ingredients, which fully demonstrates the charm of Japanese cuisine.
Overall, my stay at Gero Onsen was very good. I was deeply impressed by the hot springs, service and food. It was an unforgettable travel experience.
11380194****The hotel is located on a mountain with a great environment. The hot springs are particularly amazing, with several outdoor and indoor pools. The room was also nice, a Japanese-style room that was very clean and spacious. The only regret is that we stayed two nights at this hot spring hotel with breakfast and dinner included, and both meals were very poor. I can only say that we were filled with plain white rice and miso soup. Oh, and the hotel offers free shuttle service. You need to contact the hotel in advance. They will pick you up at the JR station with a sign. Overall, the value for money is just average.
TTina.WCY**Cons:**
- I had a disappointing experience with one of the drivers. He was very rude and had a bad attitude, especially when we couldn't understand his Japanese. Even though we didn't understand everything he said, his demeanor made us feel uncomfortable and negatively impacted our stay.
**Pros:**
- The hotel's location is very convenient, with shuttle service available.
- The views from the hotel are beautiful.
- The facilities are well-equipped and very clean.
Overall, while the hotel has many positive aspects, the encounter with the driver left a sour note on our experience. I hope management can address this issue to ensure future guests have a more pleasant experience.
GGuest UserGreat hospitality - Staff are friendly and helpful. Very warm experience
Onsen & room - Clean and decent with Japanese design (Apply to the one inside the room & public onsen)
Lobby - Filled with the western classic design
For sure, we will return for 3rd times visit to Sasara.
KKenLin9216A comfortable and relaxing experience, the outdoor hot spring pool in the room feels very leisurely and great. The dinner was quite rich. We had two different sets of meals for two consecutive nights, so we didn't get tired of it.
GGuest UserThe hotel is located on Mt. Gero, and you have to take the hotel shuttle bus to get there. However, because the hotel is in the mountains, you can overlook the scenery of Gero. The hotel does not have many hot spring facilities, but the hotel's brunch is very rich, which is similar to other hotels in Oedo Onsen Monogatari.
BBrianLau1006First, the food was pretty good. You can pre-order an extra menu for dinner; check the hotel's official website for details. Both dinner and breakfast are buffet style, and you can sit anywhere.
The hotel's location is a bit inconvenient; the entire walk from Gero is uphill and exhausting. You can book a shuttle bus or take a taxi; it's about a 3-4 minute walk.
This time, I chose a room with a private open-air hot spring bath, which was very comfortable. The large public bath on the second floor is also quite spacious.
The hotel has a complimentary relaxation area where you can sample plum wine and fruit juice popsicles. There are massage chairs on the first floor for 300 yen for 15 minutes. The lounge on the second floor has complimentary foot massagers.
WWilliamW1999In fact, it is actually the other hall of Yating. There are 8 rooms in total, each with a private soup pool. When checkingin, there is an exclusive butler to guide all the way. 2.7 points are absolutely not allowed. Dinner is also very good.