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9.6/10
Amazing
GGuest UserOnsen hotel offering excellent service, superb food and privacy.
Service was next to nothing, staff offered Salmon sushi and malt tea at no extra cost as I choosed to skip breakfast to catch up with early bus schedule. The room was very clean and quite spacious.
Dinner and breakfast was in Kaiseki style. The food was excellent, particularly the sashimi and the Hida beef (both grilled and sukiyaki).The use of local ingredients added to the uniqueness of the experience.
The onsen was not big but cozy. Considering the hotel has about 20 rooms only, it offer very good privacy and I enjoyed the public bath twice alone in my 2 days stay. Rental private bath was a good surprise and worth to try if you are traveling in pair.
Location is a bit far from train and bus station up on the top of the hill, but the the pickup service and a nice view of the mountain compensated for that.
喵喵喵店長This was my second stay, and the experience was just as great. The room was clean and comfortable. They have staff who speak Chinese, and they were very attentive, recommending nearby hot springs and restaurants. The owner also speaks a little Chinese. The simple breakfast was fantastic, and the hot soup was delicious! You can leave your luggage at the 1F lobby during check-in or check-out, and they can also arrange a taxi for you. Highly recommended!
橙橙色空間Gero Onsen is located in one of Japan's three most famous hot springs and is famous for its high-quality hot spring water and beautiful natural environment. I had a great experience staying at a traditional ryokan in Gero Onsen.
First of all, the hotel's architectural style combines traditional Japanese aesthetics with modern comfort facilities, making people feel a strong Japanese style as soon as they step in. The service staff at the hotel were very warm and friendly. They provided me with attentive service in fluent Japanese and some English, making me feel at home.
Next is the hot spring experience. The water of Gero Hot Spring is clear and rich in minerals, which has a good nourishing effect on the skin. I particularly like bathing in the open-air hot springs, especially at night. While enjoying the warm spring water and looking up at the stars, the feeling of tranquility and relaxation is indescribable.
Dinner is another highlight. The kaiseki cuisine provided by the hotel is exquisite and delicious. Each dish is a work of art. It is not only delicious in color, aroma and taste, but also has fresh ingredients, which fully demonstrates the charm of Japanese cuisine.
Overall, my stay at Gero Onsen was very good. I was deeply impressed by the hot springs, service and food. It was an unforgettable travel experience.
GGuest UserThis is the best onsen hotel we’ve stayed in, among those we’ve stayed in for the past 12 years! We stayed here for 2 nights.
We’ve extremely grateful to the hosts for their outstanding service and hospitality from the heart. Loved the thoughtfully varied menu for each meal.
The establishment is spotlessly clean and excellently maintained. Each morning, our towels and yukata (hotel gowns) were replaced. So were the amenities ( fragrant green tea packs, snacks). The housekeeping staff even offered to mop our rooms after only one night’s stay.
The wifi was also fast and sustained well in the guest room and public lounge areas. There are facilities to cater to a wide range of age groups from seniors like us and children too. There were ample resting chairs in the lounge and on the way to the historian’s well as guest rooms.
The best facility was the hot springs! They are
exactly as depicted in the hotel website. Numerous indoor pools of various temperature all have the renowned ‘beautifying’ odorless alkaline water. My skin felt so smooth and moisturized after only one soak.
What’s more the hot springs stay open for in-house guests from 10.30 am to 11 pm and day-trip visitors from 10.30 am to 8 pm. In-house guests can also use the hotsprings early from 6 to 9 am. There is a European dry sauna as well as wet steam rooms in both make and female hotspring areas.
We would love to stay here again!
AAnonymous UserFive women in their 20s stayed for one night. It was very clean and the buffet was delicious. Karaoke is available for 1 hour and table tennis for 30 minutes; you need to fill out your name and make a reservation. The free parking was a great help. However, the road leading to the parking lot and hotel is very uphill, so walking from the station would be tough. Walking to the Gero Pudding shop would also be quite strenuous. When we wanted to go to the Gero Pudding shop, we parked in a nearby paid parking lot and walked. There were many types of yukata available, with different designs categorized by height.
RRONGThe standard room with breakfast and dinner is set. The room is facing the open-air hot spring. The hotel is located less than halfway up the mountain next to the hot spring museum. It is convenient to buy things in the shops around.
AAnonymous User+ : beautiful, traditional Japanese hotel with nice tatami rooms. The room was spacious and confortable with all necessary amenities. The outdoor onsen was great and almost empty when I went. The breakfast buffet is ok.
- : a LOT of stairs in the building (very difficult for elderly and disabled people, but also people with big suitcases!). There is a car that theoretically can pick you up at the train station or drop you off but I couldn’t use it when I arrived because I received no information on it beforehand or when I left because it only starts at 10am. The onsen is not tattoo friendly and you have to pay for the tattoo cover. Staff was kind but most of the time unable to offer solutions
Overall, a beautiful ryokan but for the price, you can find better.
AAnonymous UserThe room is great!
Quite spacious, but most importantly, good insulation!
The shower and toilet are separate, which is good and the whole place is spacious.
Towels provided, microwave in the corridor
Also, the hotel is close to the train station and convenience store
WWilliamW1999In fact, it is actually the other hall of Yating. There are 8 rooms in total, each with a private soup pool. When checkingin, there is an exclusive butler to guide all the way. 2.7 points are absolutely not allowed. Dinner is also very good.