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9.7/10
Amazing
AAshauk88One of our best stays during my time in Japan! The staff were very friendly. She shared with us where we should go for onsen, dinner and places to visit. Breakfast was simple but very hearty. We are touched that they considered our food restrictions and adjusted accordingly. Very thoughtful! We could also use the yucata and jacket to walk around town. Love this experience very much! The onsen is also lovely. We highly recommend this place and will definitely come back again. P.s they don't have yamato service if you need to deliver your baggage.
GGuest UserIt’s a small Onsen with few rooms but that made our stay more relaxing and comfortable. Attentive services with an eagerness to explain everything to you despite the language barrier. The outdoor private Onsen was a plus that we enjoyed very much. The downside was the aged room and toilet we got. However, this was compensated by the food that was absolutely fantastic and unsuspectly filling 😋
GGuest UserThe service was excellent, however, the hotel breakfast was quite mediocre. The price is reasonable for Gero, and it's conveniently located very close to the JR station. Overall, it's an excellent value-for-money option, and the open-air bath was also very pleasant.
CConstanceThis appears to be a family-run business with warm hearted hospitality. The hosts didn’t speak much English but we managed to use a digital translator to communicate.
Am grateful the hotel provides free shuttle pick up from Hida Osaka Train station. We had to get our previous hotel to ring Senyukan to inform them
about the expected timing of our train arrival. We appreciate the immense patience of the hotel shuttle driver. She put up with 2 changes of timing of our train arrival because of significant delays from the Highway bus from Nagoya to Takayama where we had to connect to Hida Osaka Train station.
We had booked to stay 3 nights and loved every moment of the stay. The kaiseki Hida Beef dinner had the perfect balance of sweet/sour/ salty taste. Each dinner also had a cooked fish either grilled, steamed or poached, in addition to sashimi ( raw seafood). The soup was exquisitely flavourful as was the freshly prepared salad and tempura ( deep fried vegetable fritters). All the food items were plated with pleasing artistry.
We had booked the hotel for its hotsprings which lived up to their therapeutic reputation. Although the sex-segregated pools were for hotel guests,
we found ourselves often the only ones who used them at the time. Highly recommend this hotel for its affordability and wonderful value-added hospitality.
The only downside of the hotel is that the wifi signal is not always stable in the guest rooms. But wifi is more accessible from the hotel lobby.
GGuest UserThis is the best onsen hotel we’ve stayed in, among those we’ve stayed in for the past 12 years! We stayed here for 2 nights.
We’ve extremely grateful to the hosts for their outstanding service and hospitality from the heart. Loved the thoughtfully varied menu for each meal.
The establishment is spotlessly clean and excellently maintained. Each morning, our towels and yukata (hotel gowns) were replaced. So were the amenities ( fragrant green tea packs, snacks). The housekeeping staff even offered to mop our rooms after only one night’s stay.
The wifi was also fast and sustained well in the guest room and public lounge areas. There are facilities to cater to a wide range of age groups from seniors like us and children too. There were ample resting chairs in the lounge and on the way to the historian’s well as guest rooms.
The best facility was the hot springs! They are
exactly as depicted in the hotel website. Numerous indoor pools of various temperature all have the renowned ‘beautifying’ odorless alkaline water. My skin felt so smooth and moisturized after only one soak.
What’s more the hot springs stay open for in-house guests from 10.30 am to 11 pm and day-trip visitors from 10.30 am to 8 pm. In-house guests can also use the hotsprings early from 6 to 9 am. There is a European dry sauna as well as wet steam rooms in both make and female hotspring areas.
We would love to stay here again!
GGuest UserStayed there for two nights.
In-room onsen was good, staff at reception excellent. Food was simply terrible. Rice was cold (personally it’s simply unacceptable in any Japanese restaurant except for sushi may be?), the chef seems to enjoy making fusion dishes (and except that they were unappetising). To name but a few, we had strawberry mousse for starter, tofu (which was bitter) and pickles with miso for mains, and who’d put diced apple in an apple sorbet?? (Felt as though I was biting into ice cubes). The waitress was also extremely impatient and rushed us through our meals (we finished our dinners within 35 minutes, breakfasts 20).
I honestly cannot recommend this hotel. Sorry, but no.
GGuest UserAn average quality onsen hotel in Gero. Not the best type but also better than many. It is a matter of one's choice in spending more money for better choices or not, as the price range in Gero can be 100% difference for the best and those with much lower price. All onsen are old in the hardware facilities, but traditional.
GGuest UserThe train arrived at Gero Station. I originally planned to walk to the hotel, but I saw the hotel sign as soon as I got out of the station. It was quite a surprise. The check-in process was very smooth. When we went through the formalities, the luggage had been delivered to the room. Then we arranged dinner and breakfast, explained the bathing time, and ladies could specially choose their favorite bathrobes, each one was different. The only drawback was that the bathhouse on B1 did not have an open-air bath, and the men's and women's baths changed at midnight. The next morning, I got up early to go to the open-air bath on the 5th floor. The hotel also had several buses to Gero Station the next morning.
KKenLin9216A comfortable and relaxing experience, the outdoor hot spring pool in the room feels very leisurely and great. The dinner was quite rich. We had two different sets of meals for two consecutive nights, so we didn't get tired of it.
YYuzuojianThe shaking of the elevator 🛗 spills the cup of coffee. I felt very dangerous. Welcome drinks were very good. The service of Oden 🍢 and Ramen 🍜 is the best. The private open-air bath was not good, but the underground bath was good. For dinner, grilled meat on a pottery plate 🥩 Hobamiso is delicious. Free alcohol drinks were also good. The water splitting of the sub-flowing water in Hida was the most fun. At breakfast, Orange 🍊 was very sweet and delicious. I wish I had ice cream. In terms of price, I will give you a passing score. In addition, please provide customer service. I would like to use it again. Fireworks 🎇 also looked a little!