Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 27, 2024|Standard Japanese-Style Room-Main Building
Guest UserIt’s a small Onsen with few rooms but that made our stay more relaxing and comfortable. Attentive services with an eagerness to explain everything to you despite the language barrier. The outdoor private Onsen was a plus that we enjoyed very much. The downside was the aged room and toilet we got. However, this was compensated by the food that was absolutely fantastic and unsuspectly filling 😋
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Price per night from:US$466
Posted on Mar 22, 2025|Japanese-Style Suite with Open-Air Bath
Guest UserLovely onsen ryokan. Staff don’t really speak English so there’s a bit of trying to figure things out for yourself. Nevertheless, service was friendly and helpful as best they could. The outdoor onsen is really relaxing and because it’s not a crowded hotel, both times I went I had it to myself as did my wife and kids in the ladies area. We picked the room with its own outdoor onsen tub which is a great option if you don’t want to use the non-private ones. You can apparently book private onsens but they did not have any available for us (possibly because we arrived slightly late in the day). Food was excellent for both dinner and breakfast. Kids couldn’t;’quite enjoy the onsens cause they found the water too hot so you may want to make sure your kids can before you decided to splurge. One final point, the ryokan is located down a tiny road on the right just before Google Maps tells you that you have reached.
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Price per night from:US$263
Posted on Feb 1, 2025|Twin Room-Non-Smoking
Ashauk88One of our best stays during my time in Japan! The staff were very friendly. She shared with us where we should go for onsen, dinner and places to visit. Breakfast was simple but very hearty. We are touched that they considered our food restrictions and adjusted accordingly. Very thoughtful! We could also use the yucata and jacket to walk around town. Love this experience very much! The onsen is also lovely. We highly recommend this place and will definitely come back again. P.s they don't have yamato service if you need to deliver your baggage.
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Price per night from:US$82
Posted on Jun 17, 2026
KiryushazMagnificent stay at a natural onsen village. The most brilliant Ryokan you can imagine. Built at the beginning of the 20th century and renovated, all locations inside are beautiful and Instagrammable. Spent an anniversary here with my wife and had the best impressions of the whole trip. The Kaiseki dinner was above our expectations. The waitress explained everything, and we got a true cultural experience.
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Price per night from:US$227
Posted on Jul 11, 2026|Japanese Style Standard Room
Guest UserBeautiful traditional Property! The property had plenty of onsen baths available and also has a private Bath you could book for ¥3300. There is also a swimming pool with the bathwater.
The hotel is very child friendly and has an arcade with games and claw machines. Recommend to bring cash so you can play the games in the arcade to entertain the kids. The property is very convenient within a three minute walking distance from the train station.
There is also a free shuttle bus that will pick up / drop off passengers from the train station once you get out of Gero train station it is directly there it takes less than 1 minute to drive to the property very convenient if we have a lot of luggage.
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Price per night from:US$67
Posted on Dec 16, 2025
200910****
The hotel front desk staff couldn't communicate in English. Unlike some tourist hotels that primarily employ foreign workers, this hotel mainly has Japanese staff, many of whom are from neighboring Japanese cities. Local residents can enjoy the hot springs for less than 1000 yen. I arrived quite late, and thankfully, Trip.com arranged a pick-up service. It was 8 PM at Hida-Hagiwara Station, completely deserted, when I saw the hotel's dedicated car – I was so touched! I can't imagine what I would have done without it. It was snowy and freezing, and we had missed dinner. We asked the driver if he could stop at a convenience store along the way so we could buy some food, and he readily agreed. A big thank you to this hotel employee! My only complaints are: 1. The food quality was just average, and it was pretty much the same for several days, which was a bit... but if you don't book meals, the surrounding area is quite desolate with no restaurants or convenience stores. 2. It's an old hotel with no elevator, so carrying large luggage was a bit of a struggle!
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Price per night from:US$76
Posted on Feb 14, 2025|Regular Japanese-Style Room
Guest UserVery memorable experience, the whole process from entering to leaving is very wonderful, touching service, perfect meals, the only thing I am not too used to is that there is no shower in the room, which is my personal habit. But it was a very memorable trip. I would like to express my sincere gratitude to all the staff of KKR Gero for their care and service. Thank you very much again.
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Price per night from:US$68
Posted on Apr 4, 2025
KenLin9216
A comfortable and relaxing experience, the outdoor hot spring pool in the room feels very leisurely and great. The dinner was quite rich. We had two different sets of meals for two consecutive nights, so we didn't get tired of it.
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Price per night from:US$302
Posted on Dec 30, 2024|Japanese-Style Room With River View
Donovan_lIt was a comfortable, family-run Ryokan style inn. There is free parking for those who drive. It is also walking distance from the train station. We arrived after dark and the staff told us there was no more dinner, so they recommended us a dinner place nearby.
For breakfast which was included, it was a full set and really delicious Japanese platter. We ate to our heart’s content. The onsen is located on the basement and the 4th floor, I like it specially for the rooftop onsen. The men and women onsen will swap at certain timings to allow each gender to enjoy the facilities at the rooftop. They give clear instructions on a piece of paper, and you just need to look at the colour of the cloth hanging outside the onsen. The hotel is located near the town centre, so you can walk around easily.
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Price per night from:US$169
Posted on Dec 17, 2024
Yuzuojian
The shaking of the elevator 🛗 spills the cup of coffee. I felt very dangerous. Welcome drinks were very good. The service of Oden 🍢 and Ramen 🍜 is the best. The private open-air bath was not good, but the underground bath was good. For dinner, grilled meat on a pottery plate 🥩 Hobamiso is delicious. Free alcohol drinks were also good. The water splitting of the sub-flowing water in Hida was the most fun. At breakfast, Orange 🍊 was very sweet and delicious. I wish I had ice cream. In terms of price, I will give you a passing score. In addition, please provide customer service. I would like to use it again. Fireworks 🎇 also looked a little!
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Price per night from:US$77