Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 18, 2026
Guest User
Had a wonderful stay as a couple celebrating our wedding anniversary. The room was spacious, clean, cozy, and well-maintained. The staff were very accommodating and always greeted us with a smile. The location was convenient, and the amenities made our stay even more relaxing especially the pool🤩. Breakfast was also delicious with plenty of choices. Overall, it was a great experience and I would definitely recommend this hotel to family and friends🥰 Looking forward to staying here again!
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Price per night from:PLN 165
Posted on Jun 22, 2026
Guest UserThank you for the good service and for making my partner's celebration a little more special. We really appreciate the effort and thoughtfulness of your team. Our favorite part is still the balcony with the river view. It's a place where we spend a lot of time together, relaxing and enjoying the moment.
Thank you again for the warm hospitality. Looking forward to staying with you again soon.
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Price per night from:PLN 112
Posted on Feb 14, 2026|2 Double Beds, Non-Smoking
Anastasios-anastasiou
Initiating with the positive aspects:
- The breakfast was exceptional, scoring a perfect 10/10. The restaurant offered an excellent range of food options, maintained a clean environment, and had courteous staff.
- The hotel is situated within a shopping mall, though it is not of significant size. The ground floor houses a large supermarket, and the second floor features a coffee shop and multiple fast food establishments.
While the hotel is located in the city center, there are limited activities available nearby. The condition of the appliances, furniture, and general maintenance throughout the hotel is subpar, with the exception of the restaurant. Rooms are in need of significant improvements, including gum. The hotel's cleaning standards could be enhanced. Additionally, it is necessary to wear gloves after changing bed linens and towels to throw the trashbin. I have not observed any hotel that adheres to strict cleaning protocols.
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Price per night from:PLN 156
Posted on Jul 8, 2026
Aemartin191Stayed here one night prior to flight out of city. Staff were welcoming and helpful! SM across the road is very handy, as well as 7-eleven near lobby. Very good pricing. (Picture of window view from room)
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Price per night from:PLN 101
Posted on Jun 5, 2026
Gian Alfred LosariaThe hotel itself is absolutely beautiful. The lobby was elegant, spacious, and impeccably clean, creating a luxurious first impression. Our room was even more impressive — modern, spotless, well-maintained, and equipped with everything we needed for a comfortable stay. The bed was incredibly soft and comfortable, the linens smelled fresh, and the room offered a stunning view that made every morning feel special. Housekeeping did an excellent job every day, always ensuring the room remained tidy and fully stocked.
One of the highlights of our stay was the exceptional customer service. Every staff member we encountered was polite, attentive, and always willing to help. Whether it was assisting with our luggage, giving recommendations for nearby attractions, or responding quickly to requests, the service consistently went above and beyond. It’s rare to find a hotel where every employee genuinely seems to care about the guests’ experience.
The amenities were also outstanding. The swimming pool area was relaxing and beautifully maintained, perfect for both families and couples. The hotel’s restaurant served delicious food with a wide variety of options for breakfast, lunch, and dinner. The breakfast buffet in particular was excellent, offering both local and international dishes that were fresh and flavorful. The atmosphere throughout the property was peaceful, relaxing, and ideal for a much-needed getaway.
The location of the hotel was another major advantage. It was conveniently situated near popular tourist spots, restaurants, and shopping areas, making it easy to explore the area while still enjoying a quiet and comfortable retreat at the end of the day.
Overall, our stay was truly memorable, and I can confidently say this was one of the best hotel experiences we’ve had. Everything — from the cleanliness and facilities to the outstanding hospitality — was top-notch. I would highly recommend this hotel to anyone looking for comfort, relaxation, and exceptional service. We will definitely be returning in the future and are already looking forward to our next stay.
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Price per night from:PLN 84
Posted on Sep 28, 2025|Studio
John Vincent (JV)We are locals of Iloilo and always on staycation in several hotels in the city. This is the first time we stayed in citadines mngt in the city which formerly amigo terrace hotel.
We booked 2 rooms for week end stay. Room is nice, comfortable. Location is great. Staffs are warm and friendly.
Breakfast is rubbish ! Boom panis! Yes , the fried rice is spoiled not just normal spoil but it’s webbed liquid. For sure it’s over a day or stored completely out of temperature. To align with similar 4 stars in the city in terms of food, this hotel is behind. Limited selection charging of 400 pesos for breakfast, agree that this is cheap also compare to other hotels.
The whole family didn’t enjoyed the breakfast, we ate but with the doubt of unsafe food.
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Price per night from:PLN 193
Posted on Jul 7, 2026
Guest UserExceptional stay - My new go-to hotel in Iloilo!
I recently stayed at Figtree Hotel Iloilo and I absolutely fell in love with it. I can confidently say I will be booking this hotel for all my future travels to Iloilo!
The location is fantastic and incredibly convenient, being within walking distance to SM City Iloilo. It is also surrounded by famous local restaurants— Alicia's and Netong's are in the nearby Atria Mall, and Tatoy's is located just right outside the hotel.
Overall, the hotel and the rooms are remarkably clean. As a solo traveler, the room I had was perfectly sized for my needs. Another major highlight was the 5th-floor restaurant, which serves a great breakfast buffet with a good selection of food—the perfect way to kickstart your day before heading out on your itinerary.
Beyond the amenities, the staff are highly polite and courteous. I also worth mentioning that the hotel layout caters well to everyone, featuring highly accessible amenities like a reliable elevator and wide, comfortable stairs.
Thank you for an amazing stay. See you on my next trip!
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Price per night from:PLN 81
Posted on Jan 1, 2026|Standard Room
Erenea CalapeWe had a great stay at this hotel. The room was very clean and well-maintained, which made us feel comfortable right away. The location is very convenient just near the mall, so everything we needed was within easy reach. The amenities were good and added to a relaxing and enjoyable stay. Overall, a nice place to stay and definitely recommended.
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Price per night from:PLN 201
Posted on Jul 29, 2024
Jerick Carlo
The room is great. Location is near SM City Iloilo, walking distance. Near the diversion road, didn’t expect that our room has a refrigerator, microwave, sink and even a dining table. Just like a pad. We stayed at Bangkok room, just so know the free wifi can’t reach the room though.
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Price per night from:PLN 86
Posted on Aug 28, 2023
Emmany
The staff was friendly and helpful since yung isang room is may issue sa AC so I asked her to check and she did pero same padin so she decided so transfer my friend to another room. The location is nice malapit sa mall but about the cleanliness dati okay sya since always kami nag stay dito maybe kulang na sila sa staff that's why other area's is hindi okay but it's a good stay.
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Price per night from:PLN 50