Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
103 reviews
8.9/10
1 night
From €226
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9.3/10
Great
GGuest UserThey say nothing is perfect, but this hotel came close! We received a friendly greeting upon entering the lobby, the check-in process was effortless, and although they didn’t have adjoining rooms they ensured that the second room was mere feet away. They allowed us to check-in a bit early into one room and called within 30 mins to inform us that the second room was ready. They also provided the cooktops so that we could make hot meals for our families. Everyone we encountered was very accommodating from the breakfast staff to housekeeping. Hot breakfast was a plus. The only drawback was that the ice machine was inoperable on our floor so we had to venture down to the first floor to retrieve ice.
The rooms were clean, modern, large and definitely accommodated a family of 5 (2 rooms for total of 10 guests). Many restaurants and plenty of shopping is minutes away, but nothing that shares the same street as the hotel although there is a McDonald’s across the highway inside a gas station. I think not being surrounded by eateries helped navigate entering and exiting the parking lot. Total consensus is we will return soon!
GGuest UserThe hotel is located next to the Houston Premium Outlet. It is super convenient to access for shopping. The food options are somehow limited, but the complimentary breakfast was great. The room is clean and cozy. Recommend for those who wants to spend a day for shopping in Houston Premium Outlet.
TTanThe staff are friendly and the place is in general clean and tidy. But the options of breakfast are not great and very often, food has not been refilled as quickly as it should be. The room is spacious but the air conditioner is very noisy!
GGuest User1. The room smells, and it will not be cleaned without calling in advance.
2. The waiter is very good, hot water will be given, very warm
The network is not very good, it is easy to not connect
CChrissyCCrelaxThe staff is amazing !
The front desk clerk Jenifer was helpful, and the breakfast attendants and cleaning staff was super friendly and thorough!
I will be back!