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9.6/10
Amazing
BBAIFANGThis hotel is the most detailed hotel I have stayed in Canada! The location is on the pedestrian street, the decoration is exquisite, the bath is full of L’Occitane, and there are two pairs of slippers! Loved, coffee is also a very good brand. Next time I go to Victoria, I will never look at any other hotels. The five-star praise is definitely worthy of it.
Jjo_Great location, just around the corner of bus stops that brings you to basically anywhere in Victoria. Staffs are very friendly and helpful. We had to leave our bags with them before and after checking in/out, the hotel has a designated storage room to keep our belongings securely. Room is spacious with a mini bar and basic kitchen appliances (they have a microwave in the room!). Our room had a balcony with fascinating views. TV in both the living room area and inside the bedroom. Whole-body mirrored wardrobes are very useful too. The rooftop lounge allows you stunning views of the city of Victoria.
Wweiyan****Initially, the Indian receptionist gave me a room with a terrible view. I repeatedly confirmed with her that I had booked a lake-view room, and she kept telling me it was! But when I got to the room, I was dumbfounded 🙄… a tiny, obstructed view, blocked by three trees, and facing the parking lot! So I went downstairs, and another receptionist greeted me, apologized, and then moved me to a room in the center of the room. Finally, I was satisfied 😀. The room facilities were old, but the view and location were unbeatable. Victoria Island is perfect for a slow-paced vacation.
CCindyTsangThe location is slightly off downtown; if you have a car, it's not a problem. Street parking is fine; you can pay $19 for a night. The flat is huge for two people. The facilities are in good condition. There are two Dyson fans, one in the living room and another in the bedroom. We were here in the summer, but the temperature at night was around 12-14. It's good not to have AC in the room, and the room still feels cool enough with the balcony door and the bottom windows opened in the bedroom and the living room, even without turning on the fans. There are washing machines with a drying function in the room, which are free to use, but you must bring your detergents or buy them at the front desk. I liked the living environment and the fresh air here. As it's off the main road, I enjoyed the silent evening without traffic noise.
AAnonymous UserVery clean, the beach is very convenient for walking, the sea view is also good, that is, if you drive a large off-road vehicle, the hotel's parking lot can't stop, you have to stop in the public parking lot that is a distance from the hotel, the overall feeling is good.
DDingdingshandongIt's very close to the Inner Harbour, you can see it from the window. What's a pleasant surprise is that it has a kitchen! I've always been troubled by not being able to eat Chinese food, but now that's solved. I can buy some ingredients at the supermarket and cook it myself. It's fantastic!
GGuest UserFrom the moment we walked in to check in we were welcomed my the front desk. Quickest most efficient check in. He told us all about the facilities and where everything was. Great experience.
Mmaire santos adrianoGreat stay at the Sandman Hotel! The room was clean and comfortable, staff were friendly, and the location was super convenient. Highly recommend and would definitely stay again.
VViolaLinSince I went there during the hot season of summer, I didn’t notice that the website didn’t state that the hotel does not have in-room cooling air conditioning. There was a small fan in room 204, and the window could not be turned on for ventilation. I stayed for two nights. When I picked up the room, the hotel staff told me that the hotel had no vacancies and no room could be changed. Even contacting trip.com customer service could not solve the problem of changing hotels. I couldn't have a good rest on the first night. The lady on duty at night was empathetic and told me that the hotel was not fully booked. The hotel staff did not change the room until the next day when the hotel staff notified the manager. There was no western sun and ventilation. The hotel staff highly recommended 👍🏼 which made my trip to Victoria perfect. In summer, hotels without air conditioning are not recommended, and it is also recommended that websites state that there is no air conditioning.
MMichellephenomenal experience at this amazing hotel. All the staff were so sweet and amazing. The indian front desk consoled us in the middle of the night at 4am when we thought the hotel was ******* (it wasn’t’t it’s just us). The hotel offered free gummy bears in the lobby, and when we asked for more, they gave us a whole bag!!! (1 kg, selling for 13 bucks on amazon) The gummies are also such good quality they melt right in my mouth when you put them in. The amenities are so chic and high quality i could eat a child. (my friend typed this idk what she meant) The kitchen equipment is also quite well. The staff also helped us scared a ghost away, we slept like a baby the second night after bathing in the tub. no ac was a bunmer tho.🤞🤞😩😩