Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 12, 2026
Guest User
Our stay was absolutely wonderful—truly beyond expectations! Every little detail kept surprising us in the best way. The level of care and thoughtfulness throughout the hotel really stood out.
The room amenities were exceptional, from the Dyson hair dryer to the luxurious L’Occitane products throughout. They even provided a cute little bag for us to take everything home, which was such a thoughtful touch!
What made the experience even more special was the incredible team. Every staff member, from reception to the cleaning team and activity hosts, was top-notch—friendly, attentive, and genuinely passionate about what they do. They made us feel so welcome and well taken care of.
There were also countless activities for children, which made it perfect for families, while still offering great options for parents to relax and enjoy themselves too.
We couldn’t have asked for a better stay and would happily return again!
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Price per night from:TRY 17,165
Posted on Jul 26, 2026|Superior Room-Two Beds
소비니우스This is an absolutely fantastic hotel!
1. **Location**: It's incredibly accessible, just a 5-minute walk from Jiaoxi Bus Terminal. Even in the scorching heat of late July, we could quickly get there with our luggage.
2. **Customer Service**: During check-in, there was a staff member who spoke Korean, which made the process incredibly smooth. She proactively provided information I might need and explained the hotel's various services in Korean. I really appreciate her kind assistance.
3. **Room**: The room was very spacious and perfectly adequate for two people. The beautiful mountain view from the back was a delight, and the in-room hot spring tub was huge. The only minor drawback was the slightly firm bed, but aside from that, the complimentary minibar drinks and snacks, along with the immaculate cleanliness, were excellent.
4. **Hot Spring**: Beyond words, it was superb. The separate changing rooms for men and women were cool, and with about 10 individual showers, showering was comfortable and pleasant. After showering, entering the hot spring area, there were various pools ranging from 35°C to 42°C. There was even a unique doctor fish pool, which was a fun experience. Both steam and dry saunas were available, offering a great way to detox.
5. **Swimming Pool**: The large outdoor pool had separate lanes for swimming and recreational use, as well as a shallow pool for children.
6. **Breakfast**: This was the highlight of the hotel. There are hardly any reviews for this hotel on Korean blogs, and even fewer detailed reviews about the breakfast, so I didn't have high expectations. However, the breakfast, which was managed by time slots to ensure a moderate number of diners, was the best I've ever experienced at any hotel. I thoroughly enjoyed the fresh salads, diverse seafood, hot dishes, yogurt, ice cream, and bakery items – I was so full! My only regret was that I couldn't eat more in the morning. The staff were also incredibly friendly.
When I first booked, I thought the price was a bit high, but for this price, the facilities and service are exceptional. If I visit Taiwan again, I would definitely want to stay here again. I highly recommend this excellent hotel to everyone!
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Price per night from:TRY 7,660
Posted on Jan 7, 2026|Classic 2-bed Room
Anonymous User
The location is fantastic, surrounded by plenty of dining and shopping options. There's a Starbucks right downstairs. Our room had a private hot tub, and the decor was lovely and clean with ample space. There's also an outdoor hot spring (which we unfortunately didn't get to use). The breakfast was delicious and plentiful, with a more Chinese focus, and the quality was excellent for a hotel of this caliber.
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Price per night from:TRY 6,042
Posted on Aug 29, 2025
Guest User
Overall, it was a good stay and I'd definitely stay there again. The lobby was grand, the family rooms were spacious, the rooms were clean and comfortable, and the beds were just the right firmness for a good night's sleep! Cons: The elevator was incredibly difficult to wait for when checking out. All three elevators were packed, and the wait was long. The emergency exit only goes to B1, so if you park your car in B2, you still have to find a way to get to B2 by hopping on an elevator from another floor! My kids loved it. There's a pool with hot springs, a ball pool, a PS5, a racing track for little Bubu cars, and a variety of other children's play facilities! It's definitely on my bucket list for future trips with kids!
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Price per night from:TRY 7,529
Posted on Jun 4, 2026
WU MENG Te
The room was incredibly spacious, and the price was very reasonable, offering great value for money. There were quite a few facilities in the spa pool, and the water jets were powerful, leaving my body feeling completely refreshed after use. Although the breakfast selection wasn't extensive, the taste was decent. It was a shame that the menu was exactly the same for both nights of our stay. My only minor complaints are that despite the large room, the bed was a bit small, and there were very few power outlets for charging devices. Overall, it was still a very good experience.
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Price per night from:TRY 3,367
Posted on Jan 4, 2026|Classic Quadruple Room
Guest User
The hotel rooms are very new, and there's a large bathtub for hot springs in the room. There's also a dedicated parking lot next door, which is convenient. Check-in at 3:30 PM is a bit late, and the public swimming pool only opens at 5:00 PM, which shortens the usage time. The breakfast offers a wide variety of choices, both Chinese and Western, and you can even make your own Danzai noodles, which is a nice touch.
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Price per night from:TRY 4,541
Posted on Jul 12, 2026
Meen422Our stay was absolutely fantastic! The hotel boasts a beautiful environment with a relaxing sea view. Our room was spacious, comfortable, and impeccably clean. The hot spring facilities were well-maintained, making for a truly therapeutic soak. The staff were incredibly friendly and professional, providing attentive and warm service from check-in to check-out. The breakfast spread was extensive with fresh ingredients, and the overall quality exceeded our expectations. I highly recommend this hotel whether you're looking to relax on vacation or celebrate a special occasion. We'll definitely stay here again on our next trip to Yilan!
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Price per night from:TRY 10,138
Posted on Jul 20, 2026|Deluxe Queen Room
Anonymous UserMy stay at the Four Points by Sheraton Jiaoxi in Yilan was truly enjoyable. The hotel is conveniently located near the famous hot springs, making it an ideal spot for relaxation. The property has a modern yet welcoming atmosphere, with spacious rooms that feature comfortable beds and large windows offering beautiful views of the surrounding mountains. One of the highlights was the hot spring facilities—clean, well-maintained, and perfect for unwinding after a day of exploring. The staff were courteous and helpful, always attentive to guests’ needs. Breakfast was excellent, with a wide selection of both ********* and international dishes. Overall, this hotel combines comfort, great service, and the unique charm of Jiaoxi’s hot springs, making it a wonderful choice for both leisure and family trips.
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Price per night from:TRY 6,647
Posted on Jan 4, 2026
Guest User
The Mu'en International (old building) feels a bit dated compared to the adjacent Mu'en Far Eastern (new building), which is noticeable in the in-room hot spring tub and shower facilities. However, the rooms in the old building are more spacious than those in the new one. Both buildings share the same breakfast area and parking lot. This time, I stayed in a 4-person room in the old building. The room was large, and so was the hot tub. Just a heads up, the slippers provided in the room aren't disposable, so if that bothers you, it's more convenient to bring your own.
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Price per night from:TRY 2,886
Posted on Jun 8, 2026
Fiona812Service: We arrived in Yilan late at night and checked in. The two gentlemen at the front desk were very warm and polite, and even told us about delicious local snacks nearby! However, the two waitresses in the restaurant the next morning were quite indifferent, which was a bit disappointing.
Cleanliness: The room was clean and tidy, meeting star-rated standards.
Environment: The hotel is right across the street from the night market! Even though it was raining, the night market was conveniently located under a bridge, so we didn't get wet at all.
Yilan is truly a comfortable place to visit, perfect for a slow-paced trip without rushing, with activities like dolphin and whale watching, and farm animals.
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Price per night from:TRY 2,376