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Great
202 reviews
9.3/10
1 night
From BRL 304
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9.4/10
Amazing
GGuest UserThe hotel is right by the beach, and it's only a 5-minute walk to the pier. You can buy tickets for the Underground River National Park and boat tours at the small hut next to the pier, so there's no need to book a guided tour. If you go to buy tickets and board the boat around 8 AM, you can save about 1000 pesos compared to a tour package. The hotel's pool and restaurant are very clean, and the front desk staff and room attendants are all warm and friendly. We'll definitely choose this hotel again next time we visit this area. When taking a taxi from Puerto Princesa, you can ask the doorman at your Puerto Princesa hotel; it should cost around 3500 pesos.
TThe Mrs.Absolute Paradise
I cannot recommend Astoria Palawan enough! My husband and I recently stayed in one of the Villas, and it was the perfect home away from home. The space, the privacy, and the gorgeous views made our trip truly special.
One of the highlights was the boat trip to the sand bar—a slice of heaven in the middle of the water. The team that took us out ensured we were safe and comfortable the entire time, making the experience completely worry-free and magical.
The food was consistently excellent. We enjoyed the breakfast and dinner buffets, which offered a fantastic variety of delicious dishes to suit every taste. For evening relaxation, we loved having drinks at The Dome—the atmosphere is unmatched.
What truly sets this resort apart is the staff. Every single person we encountered went above and beyond to make us feel welcome. I want to send a huge thank you to Segundo at the Canopy reception for his warm and efficient service. A special shout-out to Jacqklyn at The Dome for her wonderful evening service and making our nights out special, and to Mark at the Habitat Restaurant for his attentive care during our meals.
We are also incredibly grateful to the team who safely took us to the sandbar—your professionalism was reassuring. Finally, a massive thank you to Agustin at the waterpark for his energy and helpfulness; he made the waterpark experience so much fun for us no.
If you are looking for a flawless stay in Palawan with incredible villas, great food, and staff who genuinely care, book Astoria Palawan. We are already planning our return
MMarshieGot it! Here’s your revised review, keeping the original friendly tone while clarifying the tour offerings and distance to attractions like Honda Bay and the Underground River:
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**A Perfect Tropical Escape – Carpe Diem Villas Exceeded Expectations!**
From the moment we arrived at Carpe Diem Villas, we were treated like VIPs! The staff welcomed us with refreshing drinks and big smiles, instantly setting the tone for a relaxing and memorable stay. The check-in process was smooth, and we immediately felt at home in this beautiful, tranquil retreat.
Our villa was spacious, impeccably clean, and beautifully designed—combining modern comforts with a cozy tropical vibe. The bed was incredibly comfortable, and we loved having a private balcony where we could unwind with a cup of coffee in the mornings or a glass of wine in the evenings. The pool area was another highlight—serene, well-maintained, and perfect for lounging under the Palawan sun.
While the villa is located in Puerto Princesa city (not near far-flung attractions like the Underground River or Honda Bay), the hotel made exploring easy by offering convenient tours to these must-see spots - from city tours to island-hopping adventures, ensuring that we can experience the best of Palawan without the stress of planning. Their recommendations for local restaurants and hidden gems were also spot-on!
What truly stood out was the exceptional service. The staff went above and beyond—always attentive, friendly, and ready to help with anything we needed. Their warmth and professionalism made our stay feel extra special.
If you’re looking for a peaceful, well-appointed retreat with outstanding service and easy access to tours (even to faraway attractions!), Carpe Diem Villas is the perfect choice.
GGuest UserVery nice hotel and has the potential to be a great hotel.
Staff are extremely polite and friendly - always saying hello.
Pool are is great with ample swimming locations and sunbeds.
Food is to be expected at a hotel both in terms of price and quality.
Town is too far away to walk, but ample tricycles to take you.
Biggest let down for us was the water pressure - every time we had a shower, there would be no pressure and would need to contact front desk for maintenance to do something to the pump. Every time.
After the 4th complaint they really should’ve moved us to another room. We were on level4.
AAngelicaFrom the moment we left the port, our Matinloc experience already felt special. The boat ride was smooth, and the boatmen immediately assisted us with our luggage. Upon arrival, we were warmly welcomed by Ms. Jam from FO/Reservations, who gave us a friendly tour and clear briefing. Even before the trip, Reservations Manager Ms. Jeannette had already been very responsive to my emails, making the planning stress-free.
Our VIP villa, perched on a cliff, offered an astounding view that raised the standard of our stay. The room was clean and comfortable, and we appreciated the generous souvenirs and hygiene kits provided. The staff were consistently attentive and polite special thanks to FO Supervisor Ms. Jhona and their Korean General Manager for adding to the warm and welcoming atmosphere.
Highlights of our stay included the refreshing fresh fruit shakes, fun water activities, the amazing walking path lined with century-old trees, and of course, the delicious food (their pizza was a standout). The WiFi was surprisingly fast..even powered by Starlink at the port. We also appreciated the thoughtful gesture of staff recommending where to get beers in town since they don’t sell alcohol on-site.
Matinloc truly combines paradise-like views with genuine hospitality. Maraming salamat to the whole team for making this my best El Nido stay so far.. I would gladly return a hundred times over.
AAnonymous UserThis hotel is quiet and well-located outside Coron City, right by the mangroves, and surprisingly mosquito-free.
There's a magnificent pier with a bar, perfect for enjoying the sunsets in the late afternoon. From this pier, private island hopping cruises depart for Coron Island – a magical experience I highly recommend.
The rooms, bathrooms, and balconies are spacious.
There's a large pool, though the water was a bit cloudy. The main restaurant serves a breakfast buffet. The poolside bar/snack area offers excellent ice cream. There's also a pizzeria restaurant by the mangroves, plus a Japanese restaurant.
Evening entertainment is offered several times a week.
Airport transfers are available for 350 pesos per person. Transfers to Coron City or tuk-tuks are readily available right outside the hotel.
GGuest UserThis is a bit of a special place. The hotel is right at its own private beach. It‘s very isolated from everything else which can be nice if you don‘t want to leave the hotel at all. We wanted to go to the town some evenings and that is a bit of a challenge. You first have to take a golf car (which only runs until 10pm) and then change into a tricycle. The tricycles won‘t go directly to the hotel because the last bit of the road is too steep and winded. The other option is to walk along the beach for 20 minutes instead of using the golf car for the last bit, which we did a couple of times. It‘s not too dangerous but there are stray dogs.
The food in the hotel restaurant was Italian and just ok, nothing amazing. The service was not great. Two women seem to know how to run a hotel but the rest of the staff were rather useless. They often seemed annoyed, even when we were just ordering food. We once asked about the zipline that is literally next door and they didn‘t know anything about it (price, time, how to get there). They organised a tour for us, which was great, but messed up the booking somehow so the tour guide thought we were only two people instead of four, which resulted in less food for lunch. And then they even charged us more for the tour.
Our room was fine. Clean and no bugs. Yes, you can hear everything but we didn‘t mind that. The room was only made up on request though.
The whole area is beautiful but there were a few things that annoyed us. So I wouldn‘t come back.
BBlade.around.the.worldUniversity /University dorm partially turned into a hotel with minimal investment. The result is mostly positive. The hotel is very photogenic so it's easy to get the impression that it's much more swanky than it actually is.. I enjoyed my stay, the staff is friendly, it's clean, surrounded by greenery and nice views. Don't let the name Hotel Palacio fool you, don't expect a palace, the hotel is modest but comfortable. Location wise, it's out of town which was no problem for me as I had prearranged a motorbike during my 7 days stay. For those pending on jeepney public transport or tricycle taxis, places like the baywalk are far away. The van I had organised to the airport early morning with the receptionist was punctually waiting for me. Everything was good. Expect a 3 star property and you won't be disappointed.
GGuest UserOverall, average hotel. I was disappointed and wouldn’t stay here again.
Room: stayed 5 nights. The room has a mold smell upon entering that persisted even with the bathroom door closed. The toilet also flushed very slow and sometimes required 2 flushes. Room was spacious, and otherwise quite clean and comfortable. Quite dated and furniture had lots of dings/scratches which doesn’t really matter.
Staff: I always try to be friendly to service workers because I know their work is hard. The staff I encountered seemed grossly disinterested. On the day of check in, I asked for some water (as I had to wait a few hours till check in), and was asked to pay 65 php for a bottle, but I witnessed another guest receive one for free. Not sure what happened. Also had some communication issues regarding laundry that I had done with the hotel. Perhaps the staff is overworked.. I didn’t experience the friendliness that other reviewers speak of.
I do want to shout out Mou, the activities/tour coordinator! She was very friendly, and helpful in planning my activities. She helped address an issue I encountered with my tour very promptly and efficiently. Thank you Mou!
Also thank you to the security guards who helped me call tricycles!
I wouldn’t stay here again, nor would I recommend anyone to stay here.
Suggestions: I think communication needs to be improved. If a staff member is busy, it is OK for them to let the guest know that it will be a moment. Would also recommend addressing the mold smell in room 320.
GGuest UserGreat hotel at an affordable price with the best view! The location is very convenient, close to the main street, but not in a noisy place, you need to walk about 10 minutes, or take a transfer from the hotel, which leaves every 30 minutes. Breakfast is varied and tasty; pancakes and omelettes are prepared upon request. If you are choosing a place to swim in the pool, it is better not here, it is too warm here and with a large amount of chlorine. The hotel is not new, but overall everything is good, they clean it every day! Thank you very much, we really enjoyed it 😍