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8.8/10
Very Good
배배주영The location is very nice (right in front of the Savannah River)
Parking is the worst (no free parking even if you stay here.. valet $54, self-parking in the parking lot building is $56 (because it's calculated by the hour)
*If you're going to park, I recommend just parking on the side of the road.. hotel parking is too expensive
Amenities are good.. it's a shame there's no pool...
Room cleaning - seems to be done roughly.. the trash can area is not cleaned (it seems like they only throw away big things..)
Amenities are not filled... one day thread & needle, one day hair cap, one day nothing.. hit or miss
I don't know because I didn't eat here
Ah! Baobab Bar has a good atmosphere and is friendly
XXingzoudeyouzi2000The hotel is in a great location, close to the most lively central street. The hotel has a swimming pool and a gym. The room is of a good size, and two 1.5 beds are very suitable for traveling with children.
GGuest UserWe booked the trip on Trip.com, prepaying. Hilton Garden Inn Savannah Historic District charged us twice. We live in Florida. As soon as I realized this. I sent receipts and screenshots. I’ve been getting the run around from management for the past 4 days..Still no refund. Still no response from the different managers we’ve been told to call back to speak to..Keep calling back to see if he/ she is in.(Paul Komanecky or Lindsey Davis) We are very disappointed with the lack of customer service from management. We just want our money. The hotel was indeed paid twice…Is this normal?
GGuest UserThe location is very good. Although it is an old hotel, the service and quality are still good. Recommended, cost-effective in the local high!
GGuest UserThe hallway of the floor smelled very badly. My kids had to cover their noses. The breakfast was the worst I have experienced at an Embassy Suites. The dining room was dirty, there was barely any offerings, no yogurt, no bagels, no ice, no coffee, etc. It was a very poor breakfast. The front desk was not very friendly. I asked how to get to downtown Savannah, and they said they had no idea. My room had no blankets or pillows for the sofa bed, so I called the front desk. They made me go down at midnight to pick up the blanket and pillows. Overall, one of the poorest Embassy Suites we have stayed at.
GGuest UserGreat hotel. You can use the valet parking ($50) or a public parking just across the street ($5).
The hotel is beautiful, cleaning, offers a good breakfast.