A stay at Fortune Select Grand Ridge, Tirupati - Member ITC Hotels' Group places you in the heart of Tirupati, within a 5-minute drive of Sri Padmavathi Ammavari Temple and TTD Gardens. This family-friendly hotel is 2.2 mi (3.6 km) from Asthana Mandapam and 2.2 mi (3.6 km) from Tumbhuru Teertham.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting.
Enjoy vegetarian cuisine at Rainbow, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 138 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
"Hotel facilities/location, Staff's customer service and cleanliness/hygiene, and overall experience are excellent.
One area that needs complete change is the buffet breakfast management. Morning buffet breakfast was very chaotic and staff managing breakfast lost control. To name a few areas for improvement, when you walk-in, nobody greeted and seated you, nobody served water or explained the buffet, several food bins were empty, breakfast area was very noisy, guests were coming in and sitting wherever they want, etc. So, I recommend that Manager and team be present at the door, control the entry, staff decide which table to seat them, ask if they want water, coffee, etc., monitor and refill bins timely. In ONE word BF team and manager take control and implement smooth discipline."