Magnificently located within Hainan Ocean Paradise Resort, our resort combines stunning coastal views with vibrant connections. An enchanting ocean wonderland awaits with three pools and various kids activities at this family-friendly resort in Lingshui, one-hour’s drive from Sanya Phoenix International Airport.
Retreat to one of our 970 ocean-inspired rooms, including 29 suites connecting to twin bedrooms. Families will love our 108 Family Rooms of 58 square meters with fun sleeping caves for kids. All rooms offer a private balcony to enjoy stunning ocean, Ocean Park, mountain and garden views. Guests can view videos from their phones directly on the TV through MyCast ultimate streaming experience.
Market Café, with 750 seats, is designed with a combination of three different outlet styles and with Italian and Hainan island culture incorporated - simple and elegant Chinese style perfectly matched with western and Hainan ocean decoration. Our culinary team is primed to create unique Italian, Hainan and Chinese signature specialties to provide you with memorable dining experiences.
In the whimsical setting of our ocean-themed lobby, The Lounge is a perfect place to relax and refresh. Choose from indoor or outdoor seating to enjoy a high tea or a cocktail accompanied by perfectly framed island views.
Our hotel offer more than 4,000 square meters of versatile indoor and outdoor event space and facilities with idyllic oceanfront settings, professional planners and impressive on-site catering.
Maintain your fitness regime while away from home. Our 24-hour fitness center offers the latest strength and cardio equipment, plus energizing island views to keep you inspired while your workout.
We welcome your canine companion and offer dog-friendly rooms, with one dog per room permitted.
"We arrived around 2 PM for check-in. There weren't many people, and it only took about ten minutes, but the first room was a connecting room. The front desk didn't mention this at all, and we could hear every word from next door. We asked the concierge to change rooms, and thankfully the hotel responded quickly. However, I'm really annoyed that the front desk assigned me a connecting room without even asking. I've never encountered this at any other hotel.
During our stay, the housekeeper would ask every day if we wanted the room cleaned. Does this even need to be asked? If I don't put up the 'Do Not Disturb' sign, shouldn't they just clean it? Later, I found out asking didn't matter anyway. I have long hair, and the hair I shed on the first day of washing was still clogging the shower drain when we checked out. The shower wasn't cleaned at all, and it got progressively slippery over the days, which was beyond frustrating. At one point, I happened to be in the room when a cleaner came. I'd give him ten minutes at most – he just rushed through and left. Plus, the hotel doesn't provide a high-speed hair dryer. I've only seen these old-style dryers in hotels seven or eight years ago. I've stayed at over ten hotels in Hainan every year, and this is the first time I've encountered this. It takes at least half an hour to dry my waist-length hair. For my daughter and me, it took over an hour just for drying hair, which was a huge waste of time.
We also encountered a large summer camp group during our stay, with over a hundred kids. Breakfast was pure chaos. On our last day, we finally didn't run into them and had a relatively peaceful breakfast. Our visit to the Ocean World also coincided with this group. They had several sub-groups, and each group would send members ahead to reserve seats for every show. My child and I had to watch the performances from behind a sea of heads. Others had reviewed the amusement park as having few people and no queues, but with this summer camp group, we had to queue for several rides. It was scorching hot, and we couldn't perfectly avoid them every time. We didn't want to go out of our way either, so I was just utterly exasperated... We bought two-day passes, but by the second day, my child was so traumatized she refused to go back.
Finally, this was my first time seeing African giant snails in Hainan, especially at night in the greenery about a meter away from the kids' pool slide. There was a whole cluster of them, some even bigger than an adult's fist. We didn't see many during the sunny daytime, but at night, with the high humidity around the pool, all the snails started moving towards it. I reported it to the pool staff, but they just nodded and completely ignored me. Kids are naturally curious, and luckily, we always teach our child not to touch African giant snails because they carry parasites and can cause meningitis! But there's no guarantee that every child near the pool has this awareness and won't touch them! I absolutely cannot understand why the hotel doesn't take this seriously! I've stayed at other hotels in Hainan and never seen African giant snails, only common local species like geckos and small lizards."