Luxury Hotels in Nanchang

"I ended up in Nanchang by chance, and when I asked DeepSeek, it recommended the Shangri-La as the best hotel in the city. However, Xiaohongshu reviews often mentioned that the service at Shangri-La wasn't particularly warm, so I booked it with some skepticism, thinking I wasn't really a fan of overly enthusiastic service anyway. Turns out, DeepSeek was right – the entire experience at Shangri-La was excellent, and the service was genuinely warm. Since I was a single mom with two kids – a teenage boy and an elementary schooler – the lovely and gentle young lady at the front desk directly arranged for us the best river-view room. She thoughtfully noted that the adult breakfast for two and executive lounge access should be adjusted for three people, and even added me on WeChat to better assist us with our specific situation. Everyone at the hotel, from top to bottom, was so kind to the children. To my surprise, both boys told me they had become friends with the staff on different floors. This was truly unexpected, and I'd give the family-friendly experience five stars. The river view was superb. You could see Tengwang Pavilion from both the room and the executive lounge, and the musical fountain at Qiushui Square could be easily enjoyed from the room. The service and cleanliness details were also excellent. I've stayed in many five-star hotels, both new and old, and I always feel that while Shangri-La rooms tend to look similar, their attention to detail and professionalism are consistently outstanding. There are so many subtle yet incredibly thoughtful little touches that are hard to describe but all contribute to respecting the customer's experience. This truly comes from years of accumulated quality and time, and I genuinely applaud it. Although the breakfast taste could still improve, the variety was rich, and the quality was high. The light meals at the Horizon Club were anything but simple and very generous every day. The red wine was also quite good. Of course, there were a few minor regrets that I hope they continue to improve: the shampoo wasn't great, the showerhead was a bit small, and due to the windows not opening in the high-floor room, there was always a persistent stuffy smell (perhaps Northerners just can't stand the humidity of the South). Nevertheless, I'm very grateful to the service center for continuously helping us find a scent-free room because of this issue – it was a bother for them, but much appreciated."

"Five-star review, an excellent choice for business travelers! The location is superb, right next to Tengwang Pavilion, making it convenient to travel between Honggutan and the old town. The hotel's banquet halls and meeting rooms are well-equipped, making it perfect for business receptions and events. The guest rooms are quiet and soundproof, ensuring that work and rest are undisturbed, and the comfortable bedding helps alleviate travel fatigue. The buffet breakfast is plentiful, and the gym and pool are great for relaxation. The front desk and concierge services are professional and efficient. The charging stations are a big plus for business guests traveling by car. Highly recommended for business trips."

"The room was very clean and had a lovely river view, which was incredibly relaxing. It also came with two delicious local breakfast sets that tasted great. I'll definitely stay here again next time I visit!"

"Pleasantly surprised with a room upgrade to what I think is their suite room, or junior suite at least, on the highest floor at Level 26. A huge living room with a working desk and separate toilet. A luxurious bedroom with loads of space, a walk-in open wardrobe big enough for 2 large luggages. Bathtub, standing shower, another toilet and twin basins. Bed is firm but pillows are too soft for my liking. Service was also on point, Barry at the front desk was very friendly and helpful. I guess all these makes up for the location. It's near the exhibition centre and Nanjingxi train station but other than that there's nothing else within walking distance. Luckily food delivery is fast and cheap here, same with ride hailing. I wish the hotel had robots sending my delivery up though. And that the lifts worked faster. But overall it's a good stay and will be my choice hotel the next time I attend an exhibition here."

"A stunning hotel with large rooms to accommodate a family. Bathtub was a huge hit and the beds were very comfortable take. Breakfast was delish! Unfortunately we didn’t get to enjoy the dinner buffet but I recommend taking them up on that promo if still offered. It looked amazing. While the location is in the center of so many activities, it is not actually next to anything. We found food options limited compared to other locations. Near the subway but the walk is a little messy due to the major traffic area. But it is on line 2 which gets you to all the big stuff and bus stops we’e easier to reach."

"The hotel boasts an excellent location, with a vibrant array of shops and supermarkets nearby. What truly stands out is the outstanding service. During check-in, as our reserved room wasn't ready, we were immediately upgraded to a suite, and all subsequent service was incredibly prompt. Our package included a complimentary shuttle service to Haihunhou, and upon contacting the front desk manager, the arrangement was promptly made. Overall, I'd give this hotel a strong recommendation. Our two-day stay was truly excellent! We would definitely return if we have the chance!"

"The service was fantastic! The front desk staff were very welcoming and friendly. The room was indeed spacious, with the bathroom area relatively separate from the bedroom, and the bed was very comfortable. There was also a sofa. The view from the window was great too. The highlight has to be the revolving restaurant on the top floor. While enjoying delicious food, you can take in the stunning 360-degree panoramic views of the ancient Yuzhang and new Hongdu prefectures, echoing the famous line: 'Where the evening glow and lonely wild geese fly together, and the autumn waters merge with the vast sky.'"

"After an initial unpleasant misunderstanding regarding parking access to the basement, the customer service staff eventually resolved it appropriately. The hotel claims to have been renovated in 2026, but there's no sign of any recent renovation in the room. The overall facilities are quite old. Especially the showerhead – it seems to have a problem with the water outlet, as one of the holes sprays water in an abnormal direction, getting water all over your face. The room itself is quite spacious, and the bed is extra large and very comfortable to sleep in. There were no issues with cleanliness, and the hotel breakfast was also very good. However, the overall proactiveness of the service staff doesn't feel up to five-star hotel standards."

"Una, the hotel's 'little housekeeper' (a term of endearment for staff), provided excellent service! She contacted me in advance to give me a taxi voucher and helped me with the invoice. The room had a great river view [Strong]. They even gave my child a complimentary breakfast, which was really nice. The location is also excellent."

"The room facilities are complete. The air conditioning was powerful, which was a lifesaver in Nanchang's heat. The cleanliness was impeccable, making my stay very comfortable. The front desk lady, Xiao Lai, was also incredibly thoughtful, bringing me ice-cold Coke and Sprite. The breakfast was very rich and satisfying, and the 'Waguan Tang' (jar soup) was particularly delicious. I highly recommend trying it for breakfast! 👍"