Luxury Hotels in Colombo

"Shangri-La's quality truly lives up to its reputation. The location, service, and room amenities are all top-notch. I felt that the staff's professionalism was significantly higher than in other hotels. However, the security checks when entering and exiting the hotel were quite strict, which was a bit inconvenient, likely due to a government building being right next door. The hotel's direct connection to the mall is a fantastic feature; you can walk straight from the lobby into the shopping center, which is great for shopping even on a hot day. The mall also offers a wide variety of restaurants with different cuisines. There's a large city under construction directly across from my room, which will probably take a year or two to complete, and this does impact the quality of the sea view. Still, I caught a beautiful sunset from my room on the day I checked in. Finally, I have to mention Shang Palace – it was quite disappointing. The dishes I ordered were all very average. I had held onto some hope after seeing mixed reviews, but it didn't meet expectations. If you have high standards for Chinese food, I wouldn't recommend trying it. I hope the hotel considers improving the quality of its Chinese cuisine."

"I chose the newly opened Amari Hotel (Amari Colombo) for my first two nights in Colombo, drawn by its reputation for sea views. The sea view from the room and the rooftop infinity pool were huge plusses, and the service was good, but there were quite a few flaws. I stayed in a Deluxe Sea View King Room on the 16th floor. The room's large floor-to-ceiling windows directly faced the sea, offering a great view and easy sunset watching. Unfortunately, the popular Grabbell Hotel partially obstructed the view to the left, making the angle for admiring the sea from bed not ideal. The room itself was very new, but the design had numerous illogical aspects: ① The 'king' bed was actually two single beds pushed together, with a gap in the middle, making it very uncomfortable to sleep on. ② The bathroom wasn't a 'three-fixture separation' (toilet, shower, sink in separate areas), and opening the bathroom door completely blocked the toilet, leading to poor circulation and accessibility. ③ After the main light switch was turned off for a period, the power outlets also shut off, preventing phone charging. If the main switch wasn't turned off, some lights couldn't be switched off individually. ④ The curtains required pulling cords on both sides to operate, and there was no corresponding instruction in the room. I only discovered this after struggling to pull the curtains for a long time. I was quite surprised to find such design flaws in a hotel that had been open for two years. The hotel service attitude was generally good. Checking in at 1:30 AM, the concierge was still on duty, helping with luggage from the car and later delivering it to the room. The front desk staff were also very friendly, and I didn't experience any discrimination. The rooftop infinity pool on the 26th floor also directly faces the sea. The pool isn't large or deep, but it's sufficient for leisure. There's also a bar by the pool, offering panoramic views of most of Colombo, with particularly stunning scenery at dusk. Breakfast, located on the 5th floor, featured strong local characteristics, with an array of various curries spread across the buffet. Opinions were sharply divided; my wife loved it, while I couldn't get used to it at all. Overall, to fully enjoy this hotel, you need to book a sea-view room and comfortably watch the sunset from your room or the rooftop pool. Otherwise, it's just a slightly flawed, but generally acceptable, four-star hotel."

"Although I checked in late and missed the sunset, the location was fantastic. I stayed in a Signature Plus Seaview Twin Room this time. The amenities were plentiful, and the shower pressure was excellent, making for a very comfortable stay. The breakfast was also delicious. However, I recommend dining indoors for breakfast. On the terrace, birds (crows) were eyeing the food. While the staff were constantly vigilant, some guests still had their food snatched when the staff weren't looking. The adjoining shopping center isn't particularly large, but it's perfect for a post-meal stroll or to kill a bit of time. The main reason I chose this hotel was definitely the infinity pool! Since it was the rainy season, I took advantage of breaks in the weather to use it, and it was truly amazing. I wish I could have stayed for two or more nights to enjoy it more leisurely. Overall, it was a very satisfying stay, and I would love to stay at this hotel again."

"Let me start with a few downsides: for a five-star hotel, there was no liquid hand soap, only bar soap. The toiletries were also very basic, small plastic bottles. We had to specifically ask for bathrobes and the low-quality disposable toothbrushes. The soundproofing was terrible; every time someone knocked on the opposite door, I felt like they were knocking on ours. The good points are: we were given two bottles of cinnamon drink upon arrival, the pool is beautiful, and the gym is decent. Apparently, haircuts are free, though I didn't try it, and there's a sauna too. We paid an average of over 600, and the taxes were quite high, so the value for money wasn't great in comparison. Oh, and the service was quite slow; we had to wait 10-20 minutes even for toothbrushes."

"Craving a city escape where you’re pampered from check-in to the last sunset cocktail? NH Collection Colombo stands out in Sri Lanka’s buzzing capital, blending urban convenience, plush comfort, and picture-perfect sea views. 🌊 Whether you’re here for business or to soak up Colombo’s historic streets, this hotel is your launchpad for adventure and relaxation. From the moment you arrive at 24 Srimath Anagarika Dharmapala Mawatha, the friendly staff greets you with warm Sri Lankan hospitality, always quick to assist and happy to share local tips. The large, airy rooms are a guest favorite, especially those with panoramic sea views—wake up to sunlight dancing on the Indian Ocean and enjoy a serene start in a comfy, neat space. Make time for the rooftop Infinity Pool & Bar, an insta-worthy spot for sunset sips or just lazing with a view. The hotel’s location means you’re steps from the coastline, handy markets, and Colombo’s vibrant city life. Breakfast is a true highlight: feast on everything from Sri Lankan hoppers to European classics. It’s the kind of breakfast spread that fuels exploration all day long. For the best experience, secure a sea-facing room and double-check your breakfast package upon booking to avoid confusion later. And don’t miss the nearby Galle Face Green at sunset, just a short stroll away—perfect for local snacks and people-watching. Booking tip: Reserve early on trip.com, especially for high-floor, ocean-view rooms. If you want maximum relaxation, take advantage of the rooftop pool in the quieter morning hours."

"I needed to blow dry my hair after washing it in the morning, but the hairdryer plug didn't fit the outlet. I reported it to the front desk, and they said they'd send an engineer. After a long wait, no one showed up. I happened to hear a cleaning staff member in the hallway, and they took a look and said they'd get an adapter. It's truly speechless; it's the first time I've encountered a hotel where I needed to use an adapter for their own hairdryer. Once the adapter arrived, the hairdryer still didn't work, so they had to replace it. Three hours later, the engineer finally showed up to 'assist'! The pool also requires crossing a road to get to, and the shower room cleanliness was just so-so. This really doesn't live up to the five-star brand and high price point."

"I stayed in the Premium City View King Room this time, and as soon as I entered, I was amazed by the spacious, bright room and exquisite decor! The room's cleanliness was impeccable, the bedding was soft and comfortable, and the city skyline at night outside the window was absolutely stunning – perfect for photos! The hotel environment is elegant and tranquil, with modern and comprehensive facilities. From high-speed Wi-Fi to the smart control panel, every detail reflects high-end quality. The service was exceptional – the front desk staff were welcoming and efficient, room service was prompt, and the concierge even thoughtfully recommended nearby restaurants and attractions. Even on a business trip, I felt the warmth of home. Whether for a business trip or a leisurely getaway, this place perfectly meets all needs. The value for money is outstanding, and I will definitely choose to stay here again next time! 📸 Attaching a few real photos, unedited, for your reference~"

"Family: 3 adults and 2 children The apartment 801: + The apartment is large and spacious; + The rooms and bed linen are clean; + The bathroom is clean; + The room was cleaned well, towels were changed every day (I left a tip); + Hair dryer, air conditioner, iron work well; + There are dishes, appliances, and a washing machine in the kitchen; - There is no frying pan and no pots. It is impossible to cook on the stove, there is no microwave. - The furniture in the living room has an unpleasant smell and is dirty; - The iron board is dirty; - The curtains need to be changed; Reception: + They are polite; + Check-in was quickly; Restaurant (breakfast and dinner): + The quality of the products is high; + Variety of dishes; + The chefs are great; - There are a lot of guests on Saturday and Sunday due to the holidays, the priority for hotel guests is falling; Guards and butlers: + They seemed competent and friendly to me; + The rest of the staff are friendly and polite; Swimming pool: + Good view; + The kids liked it;"

"The hotel is quite new and has all the necessary facilities. The breakfast is abundant, and the location is excellent. If you're lucky enough to catch a beautiful sunset, it's worth every penny. However, the hotel's construction quality is a bit subpar, and the decor lacks a bit of taste, which is why I didn't take any photos of the room or the lobby."

"Rooms, amenities, food and service are all top notch, as expected. View is amazing, there is a fantastic infinity pool (long enough to actually swim laps) and the buffet is splendid. Only annoying thing is the usual ask for “upgrading your room for a small amount of money”. This attitude of trying to always get “a little more out of you” gets old."