Luxury Hotels in Panglao Municipality

"We booked two separate nights, and Trip.com upgraded one night for me, while we paid to upgrade the other. It was fantastic that we were able to check in at 11 AM. I also recommend Kai Spa; it was so relaxing, both my husband and I really enjoyed it. There were a lot of Koreans, so it was a little noisy."

"HAD AN ISSUE AND INCONVENIENCE AT HENNAN PREMIER COAST. NOT A GOOD EXPERIENCE FOR A FIRST TIMER. THE PLACE WAS NICE AND THE LOCATION IS ALMOST PERFECT BUT THE SERVICE WE EXPERIENCED ARE BY FAR THE WORSE WE EXPERIENCE IN ANY HOTEL THAT WE'VE BEEN TO. I already reached out to trip.com in regards of my complaint and they're are nice and professional enough to accommodate me and address the issue although henann did not take any responsibility at all. If you stay in hotel make sure to spend more money as they are more focus on milking they're guest than doing their job properly."

"The hotel room was beautifully designed and the bed was super comfortable. The bathroom area was spacious and I liked that the toilet was in a separate space. We had breakfast and lunch at Restaurant Uma, and both the food and service there were good. The irony is that this is the only place where we received good service at the hotel. From check-in, my name was repeatedly addressed incorrectly as 'Mr' instead of 'Ms', both verbally by staff and in emails and greetjng cards. Despite pointing this out to the manager on Day 2, I was still addressed as 'Mr' during check out on Day 3. This was very annoying and showed a lack of attention to detail. We also noticed that some guests were served welcome drinks while others were not, which appeared quite selective. Our room was also missing the beach bag, although the staff sent one over immediately after I pointed this out. What truly disappointed us was that on Day 1, when we returned to our room after dinner, we found that our room door had been left open by the turndown service staff. All our valuables and travel documents were inside the room. The hotel checked the CCTV and insisted that this was an “isolated case.” However, we have still not received any written incident report or follow-up email regarding what happened. Leaving a guest room unsecured after turndown service is a serious operational failure. When we raised the issue with the manager, the hotel offered complimentary spa treatments and a bottle of wine as a gesture of goodwill. However, it was offered too late and we did not have time to use the spa, and we could not drink the wine. Given the seriousness of the incident, these gestures felt rather disconnected from the actual issue and did little to address our concerns. What we would have expected was a proper explanation, written follow-up and a meaningful response to the security lapse. In addition, we booked a direct pool access room specifically to enjoy the convenience and privacy of having our own pool. However, during the day, I noticed that a staff member repeatedly entered our semi-private pool area for different tasks, including picking up leaves and flowers, testing the water quality and cleaning the pool. We had virtually no privacy while we were in the room, as he kept returning to carry out these tasks. In the end, I had to ask him to leave when he appeared for the 4th time! This is a beautiful resort, but the service is severly lacking. Unfortunately, the overall experience was definitely not up to the standards I would expect from an Accor property."

"I was very disappointed after seeing breakfast buffet in this hotel! Knowing that it wasn’t cheap hotel and has lots of branches over Philippines, I didn’t expect that the buffet would be considering only Philippino and Chinese taste. Eggs weren’t even cooked well, hash brown smelled with old oil, most of the food contains pork, not much fruit choice ( only two ) , coffee tasted as though coffee machine wasn’t cleaned for ages. I raised a complaint knowing I had food poisoning after 2 consecutive days! All I heard is sorry we can provide you veggies … is it a best offer knowing how much we paid for this hotel! Then at least give people option of not including breakfast to the room price. Concerning room no problem, clean and nice."

"This hotel's service is the kind that ruins your day. I was asked for my room number three times. The first two times were fine, and the inquiries were at least polite. But once, when my child was playing in the pool, a male attendant came over and very sternly asked for my room number. His look and expression made me feel like he thought I was some outsider trying to sneak into their pool! It was incredibly offensive! To top it off, our child cut their toe in the pool. When I mentioned it to them that evening, there wasn't even a single 'sorry.' I initially thought about sending an email to complain, but then decided it wasn't worth the hassle. I definitely don't recommend this hotel! The food was also bad; even the butter at breakfast was some unfamiliar local Filipino brand."

"2nd time in Bohol and glad we picked Amorita! Its the best service and location. Nestled in a cliff in Alona beach, it felt very private & serene. The hospitality was amazing! Very Filipino aesthetic. We ended up staying in the hotel more. The restaurants are also good especially the spanish one where we had the best tapas! Worth every penny."

"This hotel is located at the tip of the southwest peninsula of Panglao Island, and tranquility is its main feature. It has a private beach, and the hotel's annex building houses commercial services for dining and shopping, although the selection isn't extensive. The hotel's own breakfast spread is incredibly rich and delicious! We were upgraded to a full ocean-view room, and the view was absolutely unbeatable. Spending two days just relaxing at the hotel was definitely worth it."

"This was by far the most comfortable hotel I stayed at during the May Day holiday. The common areas on the first floor are really well-decorated, and the hotel offers a wide range of activities and things to do. The food was just okay; breakfast was mediocre, and lunch, dinner, and drinks were all pretty average. But then again, I didn't have high hopes for Filipino food in general. The hotel's service and cleanliness were top-notch, and the beach was beautiful with options like sailing and kayaking. The biggest surprise was the scuba diving experience – the two masters were genuinely lovely, and we had an amazing time over four to five hours for 4000 pesos, seeing so much marine life. I'll definitely be back to stay here next time!"