"Check in late might make me feel like helpless on finding staff. Porters are weak. Frontline staff is Ok and upgraded us to bigger room. But the air con is insanely hot. Hotel attempts to do well at international level but need to go to detail instead of merely staying at grand hall, grand outlook only. Detail is everything"

"The hotel environment is decent, and there is a shuttle service to and from the high-speed railway station. The rooms are located on lower floors, only the 4th, 5th, and 6th floors. The location is excellent, and the front desk staff is very welcoming and attentive, always responsive and helpful. I would stay at this hotel again if I visit Maoming in the future."

"I had planned to visit in April, hoping for fewer crowds and pleasant weather. However, it seemed there were too few visitors, as many attractions were closed. The hotel restaurant was still serving its Chinese New Year menu, which was disappointingly bad. It felt like such a waste of a great beachfront location."

"This is the hotel with the best service during my trip. I like the hair dryer. I have never seen a hotel prepare so many toiletries. They even prepared two facial masks. Although I couldn't use them, I felt the hotel's sincerity. I like the hotel's attentiveness! Thank you!"

"As a 20-year Ctrip member, this is the first time I've been so furious complaining about a hotel, and a Wyndham five-star hotel at that! Here’s what happened: On May 2nd, we were only told we could check in close to 2 PM. The two front desk staff members seemed to be prejudiced in their service. If you had connections, they were proactive and enthusiastic; otherwise, they simply ignored you. We had arranged for complimentary breakfast for two children, and after consulting their supervisor, they confirmed it would be provided! However, the next morning when we went for breakfast, the server said they had received no such notification. We figured it wasn't much money, so we just paid and went in. Inside, we found the breakfast quality and environment were terrible – everything was dirty and looked unappetizing. We didn’t eat anything and just left. Additionally, the sheets and duvet covers in both rooms were damp and very dirty. The pillowcases and sheets even had bloodstains and other stains. We asked them to change them, and they said they would immediately. But when we returned to our rooms at 11 PM after the bonfire party, they still hadn't been changed. We thought, 'It's just one night, we'll make do!' However, the two elderly people in room 4222 suffered through a long night sleeping on damp covers and enduring the sour, stinky smell from the toilet. The room was generally dirty, smelly, damp, the AC was very noisy, and there were many mosquitoes – basically, everything was bad. As a reputable hotel chain with 9,000 hotels globally, serving nearly 100 countries, such service standards are unacceptable and severely damage Wyndham's reputation and image! This hotel usually costs around 500 RMB on weekends, but during holidays, the price triples to 1500 RMB per room. We expected that paying three times the price would get us excellent service, but not only did the service not improve, it actually plummeted. They treated us, the guests, like easy targets to rip off. With such service attitude and standards, I wonder how long this hotel can last. We'll wait and see!"

"The hotel environment is quiet and comfortable, with beautiful mountain and garden views. The room is spacious and comfortable to sit in. I picked up the guest services guide, and I appreciate how easy it is to understand everything at a glance. I enjoyed the fresh air and private hot spring on the room's balcony; the hot spring water quality was good. Although the hotel's location is a bit remote, it's perfect for guests who love nature and are traveling by car. Areas for improvement: The front desk could provide more detailed information during check-in."

"The hotel is very luxuriously decorated, surrounded by dense commercial areas, shopping malls, restaurants and supermarkets, which is quite convenient. The floor is high and the view is good. The room is large and looks like a suite."

"#Health, new hotel, more comfortable, #Service, the beautiful sister at the front desk on the morning of August 22 is really good, the comments are very gentle and professional sister, give her a thumbs up. The overall service is very good, including breakfast service! , #Location traffic, very convenient, near Wanda, #Room facilities, new hotel, elderly children say sleep well"

"I booked a twin-bed loft, which has a 1.8-meter king-size bed in each of the two rooms upstairs and downstairs. It's perfect for families traveling with children. My two boys were thrilled to pick the upstairs bed. The beds and pillows were all soft and comfortable, and I fell asleep as soon as my head hit the pillow."