Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 18, 2024|10.8 Tatami-Type [Standard] [Semi-Double Room] [Non-Smoking] [Mountain View]
NMVOur overnight stay at this hotel in Kusatsu was simply the best we've experienced in Japan. We arrived a bit early and we were allowed to check in before 3 as there was a room available. The service was excellent, and the room was spacious, complete with all the amenities we needed. Although the shower was located downstairs in the private onsen, it was never crowded, and I had the onsen all to myself. The hotel also provided us with yukatas, adding a lovely traditional touch to our stay.
Breakfast was served in our room in the morning, and the staff graciously accommodated our request to change the breakfast time, as we wanted to visit an onsen that opened at 9 AM. The hotel was impeccably clean, and we slept like babies that night.
I would love to stay here again on our next visit to Kusatsu. とても良い所でした、有難う 😊❤️
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Price per night from:CAD 77
Posted on Dec 23, 2024|Japanese-Style Room with Japanese Bed (s) (Minezakura Type, Senyutei Wing)
JaQwWe stayed in Naraya House for 1 night and it was perfect. The staffs were all very kind and helpful that I am truly grateful for all their assistance given throughout our stay. We had a suite, rm no.206, it was stunningly amazing! I only know I am booking a suite with a beautiful view of the yubatake and private onsen. I didn't know it's a gigantic duplex suite with the best view of the yubatake! The room door opens to a western style living and dining area that fits with a set of sofa for 6 and a dining table for 4 with 2 benches. To the left of this western style area is 2 double beds, a walk-in closet and a toilet. I could see Japanese syle beddings in a cupboard which I believe they would be made when the room is booked for more than 2 persons. Facing the sofa is a TV panel. Behind the TV is a Japanese style sitting area with a coffee table and a view of the yubatake. The view is picturesque. There you can also find a stairs going down to the suite's private onsen bath. It's actually on a balcony overlooking the yubatake, the same gorgeous view as in its Japanese style sitting area above, just without the windows, ie closer and clearer picture of the yubatake without reflections. But be aware ppl on the street can see u too, as you can see the windows r just next to 7.11 The meal provided was fantastic. I particularly enjoyed the freshly made sushi. The salmon roe was just so fresh that they were actually shining like marbles. All the ingredients used are high quality. My kid, who is usually picky on food, was pleased with the menu. He already wanted to come back again. Next time, we will stay here for more nights in order to better experience the beauty of Kusatzu.
Ps I usually don't bother to write a review, I am doing this one in return to the hotel's great service and hospitality. Thank you and until next time~
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Price per night from:CAD 429
Posted on Apr 27, 2026
Guest UserGreat place. Spacious room. Comfortable futons with a view of the hill. You can hear the mountain river, which is a plus for me. The public onsen is a leisurely 10-minute walk away, making it very convenient to get to anywhere: from the bus station, the ski resort, and Yubataki. There's an art gallery across the street; be sure to check it out. The onsen in the guesthouse is also very nice and clean. The hostess is very sweet and welcoming, ready to help with advice and understand your situation.
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Price per night from:CAD 157
Posted on Sep 17, 2025
Guest User
We had an exceptional stay at this hotel! The staff were incredibly kind and accommodating, patiently waiting for us despite our late arrival and proactively reaching out via email to ensure everything was set. The hotel is spotlessly clean, the surroundings are breathtakingly beautiful with a natural charm, and the onsen was a delightful experience. The beds were also wonderfully comfortable, making our stay truly relaxing. Highly recommend this gem!
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Price per night from:CAD 496
Posted on Mar 4, 2026
Elena Fesenko
Kusatsu itself is a magnificent place. The hotel is located right in the center. The room type was traditional with futons, and we had a mountain view, which was stunning in the morning. The hotel is well-maintained. We absolutely loved the onsen at the hotel – it was incredibly enjoyable! It was clean, beautiful, and comfortable. I particularly want to highlight the breakfasts and dinners; the selection was absolutely superb. Highly recommended!
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Price per night from:CAD 475
Posted on Dec 20, 2025
youyuguitar
A very good hotel with a free shuttle bus to Yubata, the train station, and the ski resort. The hotel is large and has comprehensive recreational facilities, including bowling, karaoke, and billiards.
The receptionist speaks excellent English, making communication completely seamless. It's a long walk from the reception to the rooms, but you'll pass a large gift shop with prices the same as the gift shop next to Yubata, and you can even get tax-free shopping. There are also many art exhibitions in the hallways.
The rooms are spacious, with two beds and one tatami room, and underfloor heating. The bathroom has a Jacuzzi. The open-air bath in the large public bath is very comfortable, allowing you to enjoy the snow while soaking in the hot spring. The hot spring water is piped from Yubata Genyu, and the temperature is quite high.
The hotel's most unique feature is its series of walking/hiking activities, with three sessions in total. I participated in the 7:00 AM forest hike with a professional guide. The hotel provides rain boots, but I recommend wearing thick socks as the rain boots are quite thin. We will walk into the forest and reach the ski resort. We will hike in the snow for about an hour. It will be cold, so be sure to dress warmly.
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Price per night from:CAD 213
Posted on Jan 26, 2026
Anonymous User
This onsen ryokan in Kusatsu has a public bath and rooms with private hot springs. The add-on wagyu beef set was also of good quality. You can also walk to the nearby sister ryokan to use their public bath.
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Price per night from:CAD 204
Posted on Jan 9, 2024|Japanese-Style Standard Room
에이미 리It was a bit far from Yubatake, so it was quiet and nice. On the way there, I walked while looking around the village, and after checking out, they took a shuttle to Kusatsu Terminal, so I could travel comfortably. The staff were friendly and the meal was delicious. It was truly healing to relax in the hot springs at the hotel. There was no shower room in the Japanese room, but since I often go to hot springs, it wasn't an inconvenience. The hot spring water was good and there was an open-air bath, so I didn't feel the need to make a pilgrimage to other hot springs.
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Price per night from:CAD 147
Posted on Apr 25, 2026
Anonymous User
First off, the room was really spacious, and the hot spring was excellent. The breakfast had a great variety, and the service was warm and attentive. The hotel's location is fantastic, just a few steps from Yubatake, and there are many restaurants downstairs. The hotel facilities are comprehensive, and transportation is convenient.
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Price per night from:CAD 172
Posted on May 26, 2020
Alc101Absolutely beautiful location and multiple hot spring options! The buffet breakfast was exquisite as well ask the multi-course dinner. Sadly we only were able to stay one night but waking up in morning to see beautiful flurries of snow surrounded by mountains was much more magical and memorable than I imagined! During our stay, I even lost my camera and the staff were so kind to go down the mountain and mail it to me at the airport, speak Japanese to the staff at the airport to help me find it and I am forever grateful for their kindness and service. If I lost my camera I would’ve lost all my photos and videos of the trip! The staff speak Chinese and fluent English and so it was really easy to communicate with them. Will definitely come back!! Thank you Shima Tamura!
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Price per night from:CAD 283