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9.5/10
Amazing
KKakakaka1111This was the fifth hotel on my trip to Switzerland. It's two bus stops from the train station, but conveniently located right by the stop, so getting there wasn't an issue. The hotel clearly exudes a rich history and old-world charm, with its luxurious European-style decor. I had a bit of trouble initially finding the right entrance and the front desk within the building. I'd actually booked a city view room, but the front desk upgraded me to a stunning lake view room – seriously, you *must* book a lake view! The terrace views were absolutely breathtaking!! The room itself wasn't huge, but it did have air conditioning. The bathroom was a tad small, mainly due to a large, rather useless cabinet taking up unnecessary space.
SSk1973Convenient location, accessible by car but complicated, must enter from the back of the river. Good service staff, smiling, luxurious room, beautifully decorated, beautiful river view, beautiful light in the room, we stayed 3 people, not cramped, the bed is soft and comfortable, it is also a shopping area, shops close early, maybe because it is winter, welcome drink tastes great.
TTarynLovely hotel with everything you need and the staff were friendly and accommodating. I would definitely recommend this hotel. The only downside is that it is on a busy and loud strip, so there is constant noise, especially if you open the window. But other than that, it’s a great hotel.
TTing Ying GohI had a wonderful stay at the Radisson Blu Hotel in Lucerne, but what truly stood out was the amazing staff and their exceptional service. After I checked out, I realized I had accidentally left behind my little plushie elephant, which means a lot to me. The team kindly helped search for it, found it, and even arranged to send it to my next hotel, completely complimentary.
I’m incredibly grateful to the staff for their prompt help, thoughtful follow-up, and genuine kindness throughout the whole process. Their willingness to go the extra mile really meant a lot to me. Thank you so much to the team for the wonderful service and care!
Kkimi_2007This hotel of Luzern boasts an exceptional location. It’s a convenient walk from the train station even with luggage. Getting to the area’s major attractions is easy. Plenty of restaurants and supermarkets are nearby. The rooms are very clean and offer nice city views. Highly recommended—great choice for your stay.
GGuest UserThe hotel felt very secure, and they offered free luggage storage. The front desk staff were incredibly helpful, giving directions and even assisting with our itinerary. When we checked in, they provided a map and a QR code for local public transport, which was super convenient for taking the bus. The location is excellent – it's about a 10-minute walk to the bridge shown in the pictures, and also very close to the ferry terminal and train station.
DDUDHAT PARTH MAGANBHAICentral, Comfortable, and Classic Swiss Hospitality – Hotel Astoria LuzernI recently stayed at Hotel Astoria Luzern and came away really impressed. Location: Perfect. It’s right across from Lucerne train station and 2 minutes from the lake. Chapel Bridge, Old Town, and boat piers are all walkable in under 10 minutes. If you’re exploring central Switzerland by train, you literally can’t get more convenient.Room: We had a Superior Double and it was spacious by Swiss standards. Very clean, quiet, and the bed was excellent — slept great every night. Modern bathroom, good lighting, and blackout curtains. Nice touches like Nespresso machine and free bottled water daily.Breakfast: A real highlight. Huge buffet with Swiss cheeses, cold cuts, fresh bread, Bircher muesli, hot items, and barista coffee included. The breakfast room has views of Pilatus on clear days. Worth waking up for.Facilities: The spa/sauna area is small but well kept and perfect after a day of walking. There’s also a fitness room. We ate at the Astoria Restaurant one night — solid Swiss/international menu and great wine list.Service: Warm and professional. Front desk staff were fluent in English, gave great tips for Mt. Rigi and lake cruises, and stored our luggage after checkout. Check-in/out was fast. You can tell they’re used to international travelers but still keep it personal.Vibe: Classic 4-star European hotel with tasteful updates. Feels upscale without being stuffy. Great mix of business travelers and tourists.Minor notes: Rooms facing Pilatusstrasse can get some street noise if windows are open, but with them closed it was quiet. Parking is valet-only and pricey, which is normal for central Lucerne — better to arrive by train if you can.Overall: For location, comfort, and service, Astoria is one of the best value 4-star options in Lucerne. We used it as a base for day trips to Titlis, Rigi, and the city itself, and it was perfect. Rating: 4.5/5
Would stay again without hesitation. Highly recommend for couples and families visiting Lucerne.
GGuest UserThe hotel is more than 500 years old and has a sense of history. The rooms are clean and spacious. The service is warm and welcoming. The restaurant is decorated in a European classical style with a warm flavor. The hotel is in a prime location, close to the river and a 10-minute walk from the train station, which is very convenient.
SSkyshanghaiReally was pleasantly surprised by how good this hotel was. Comfortable clean rooms, clean towels, comfortable beds and duvets, super friendly front desk, and really great location. A special mention of the quality breakfast spread which I look forward every morning. Strongly recommended.
BBingbingle、Big shoutout to Kilian! We checked in late at night, and luckily, we met Kilian, who was so warm, gentlemanly, and kind. He spoke a bit slower, probably to make sure we understood everything, and he was patient and smiling throughout our entire interaction. His attitude was excellent! He even greeted us proactively whenever we saw him.
The hotel itself is decent; the rooms are quite spacious, which is nice. However, the facilities are a bit old; the floor in our room creaked when we walked on it.
The breakfast selection wasn't extensive, not much to choose from, and the taste was pretty average.