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9.2/10
Great
GG Leung VanNothing out of the ordinary. Standard service level of a chain hotel group. At least nothing negative to talk about. That said, a few good comments as follows:
1. Despite so close to the airport, it was very quiet at night. That means if you are a light sleeper, you won’t have any problem sleeping from plane noise.
2. Even though the hotel is close to the airport, you can’t walk to the hotel from the terminal. You can take taxis (cost about £13), ride share, hotel shuttles that cost you £6.50 per person, or in my case, take public bus U3 or A4 from Central Bus Station that stops across street from the hotel (cost £1.75).
Would I stay again in the same hotel? Most probably yes for its value for money.
GGuest UserGreat place to stay for families with near new facilities across the hotel. Very good breakfast with lots of different choices and friendly staff. The only drawback is the location which is not close to public transport however uber and bolt is quite convenient and can also take the shuttle bus to the airport then connect the tube to anywhere. Overall great and will stay there again.
XXiaofeixiangquanjiafuThe environment is very good, but the room facilities are generally too small, and the bedding and towels are old. The surrounding area is very convenient, with supermarkets, laundry rooms, and restaurants.
GGuest UserBuffet breakfast at Bytes restaurant was great, so were the service staff there. Our room was quite quiet as it was away from the lift, and it was spacious. The locaion to Heathrow airport is great. Bus # 423 brings you to New Road Stop D, which is just within 3 mins walk to the hotel. You can also take a direct bus across the hotel to London Heathrow airport. It takes over an hour to go to the city centre e.g. Piccadily Circus.
MMagdalena LillaBooked this because we had an almost 12 hour overlay in London. The hotel is close to Heathrow Terminal 3. Staff was nice, but gave too much explanation, we only wanted to check in and go to sleep because we only had around 5 hours till we needed to wake up and go to the airport again. If we had any questions, we'd just ask. No need for staff to offer so much info, or ask us if we wanted to eat at the restaurant (even at such a late night hour). The room was ok, but not the kind we would stay in for several days. It looked like it needed some renovation. All in all, we'd book again if we absolutely needed it for a night and nothing else cheaper was available. The price seemed way over for the value or quality. But this is London.
GGuest UserWe got an upgrade which was lovely. Nice room. The only downside is the parking situation.. we arrived late with our car and could not find a park within the hotel car park...
GGuest UserThe staff at the hotel were exceptionally friendly and helpful, making the stay feel welcoming and comfortable. However, the amenities were fairly average—clean but basic rooms and limited facilities. Great for short stays or business trips, but not ideal if you're looking for luxury or extras.
기기메메메I booked this place because I had an early morning flight the next day, and I was so surprised there was no elevator. However, if you ask the staff for help, they will assist you, so ladies, definitely ask for help. The soundproofing in the room was decent, and it was clean. Most importantly, the POD service from this accommodation to Terminal 5 was incredibly convenient, so I highly recommend it if you have an early morning flight.
AAMARJEETS!NGHI had a great one-night stay at the Western London Heathrow Ariel Hotel. The staff were very welcoming, polite, and professional, and the check-in process was quick and smooth. My room was clean, comfortable, and quiet, which made it easy to relax.
The service throughout my stay was excellent, and the staff were always friendly and helpful. The location is also very convenient for Heathrow Airport. Overall, it was a very pleasant experience, and I would definitely recommend this hotel and stay here again.