Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 27, 2025|Palm View Bungalow
Matt NasirPondok Santi Estate is truly an exceptional place to stay.
We stayed at Pondok Santi Estate in Gili Trawangan for four nights, and from the very first moment, everything exceeded our expectations. The level of service is outstanding — a true 5 out of 5 — and the experience feels much more like a five-star luxury resort rather than a hotel.
Every detail is beautifully designed and perfectly maintained. The rooms are spacious, elegant, and extremely comfortable. Housekeeping is impeccable, and the staff is attentive without ever being intrusive.
The restaurant experience deserves special praise. The food quality, presentation, and service were consistently excellent. Breakfasts were a highlight of our stay — fresh, delicious, and served in a peaceful, beautiful setting that made every morning feel special.
What truly sets this resort apart is the warmth and professionalism of the team. From the room staff to the restaurant team, everyone made us feel genuinely welcome and well cared for throughout our stay.
Personally, Gili Trawangan itself is not a destination that impressed me greatly. However, Pondok Santi Estate completely transformed our experience and made the island a place I would happily return to again — specifically because of this resort.
We feel very fortunate to have stayed here and are deeply grateful for such a memorable and high-quality experience. Pondok Santi Estate is a true sanctuary of comfort, elegance, and exceptional hospitality, and we would not hesitate to return.
Show more
Price per night from:AU$417
Posted on May 8, 2026
Guest UserThe hotel's location is fantastic, right on the beachfront with private sun loungers. The staff are welcoming, and there's a tap outside each villa to rinse off sand after the beach. We were greeted wonderfully and checked in immediately as our room was ready. They promptly brought welcome drinks and cold towels.
Regarding the downsides: there are no disposable toothbrushes or body lotion. The water isn't in disposable bottles but in a carafe that you have to refill yourself in the lobby. The room is very dark with insufficient lighting. The windows aren't airtight, leading to high street noise, especially when the call to prayer starts at night. The refrigerator is also very noisy. The air conditioner is positioned to blow directly onto the bed, so we had to sleep with our heads at the foot of the bed. The AC is also loud. There were strange worm-like caterpillars crawling in the bathroom and room. There are no power outlets near the beds. Breakfast is à la carte, with an additional buffet offering vegetables, fruits, cheese, cold cuts, and pastries. The breakfast food isn't very good; poached eggs were overcooked. A plus is that you can order several dishes from the menu. The latte coffee was very bitter, and I had to add milk myself. I believe the price for this hotel is too high. The only plus is the location – it's conveniently situated a 10-minute walk from the port and has a beach spot where you can see turtles.
Show more
Price per night from:AU$148
Posted on Mar 29, 2026|King Room with Balcony
Guest User
Excellent location. It's a one-minute walk to the sea, and you get gorgeous sunsets right on your doorstep. The rooms are spacious, and the bathroom is large and comfortable with a stylish interior. There are only 20 rooms, making it a small and cozy place.
Like most hotels in Indonesia, there's an issue with room cleaning; you often have to remind them to change the linen, and the towels can be stained.
Another downside is the window screen in the bathroom—it makes it very hot during the day, lets insects in, and loud music from Rabbita often blasts through.
Overall, it's a good, comfortable hotel. We stayed for 6 nights.
Show more
Price per night from:AU$86
Posted on Apr 4, 2026
Guest User
We chose this hotel for our honeymoon because we were looking for a place on the west side of the island, which is generally quieter than the east and offers beautiful sunsets. This place looked promising, so we booked it.
The food at the hotel is absolutely delicious, and in the evenings, you can enjoy drinks, especially the fantastic cocktails 🤤, by the beach or at the pool. All the staff are incredibly friendly, and the room condition is excellent. The bathroom isn't a completely open-air one, so we didn't have to worry about rain or bugs. They also offer free bicycle rentals, which makes getting around very convenient.
Show more
Price per night from:AU$176
Posted on May 5, 2026|One Bedroom with Private Pool
Alex-WGreat experience, all the staff were super friendly and accommodating. The location is also well located, close to Bask and Pomona (both great for breakfast / Lunch / Dibber). I would not recommend the breakfast attached to the hotel though as it is super basic (but it is cheap at approximately 8 euros). Also there weresome drainage issues with the villa we had.
Show more
Price per night from:AU$258
Posted on Jul 22, 2026|Superior Room
Viacheslav86Right on the beachfront, with sunset views, and probably the most giant turtles on our beach. We swam with all the turtles and took tons of photos with them – it was amazing! The rooms are pretty good, still fresh and tastefully decorated. There's a nice pool where you can swim after the sea, a delicious breakfast, and good, responsive staff. Nearby, you can rent a scooter cheaply, and there are lots of restaurants with different cuisines and markets. Overall, we were very satisfied!!!!
Show more
Price per night from:AU$117
Posted on Feb 21, 2026|Chamber Room Double
Guest UserThis is a great hotel, conveniently located right by the pier, making it super easy to find food, entertainment, and activities. The hotel is clean and tidy, and the staff are enthusiastic and polite – almost all young and handsome guys! If I'm ever in the area again, I'd definitely choose this hotel.
Show more
Price per night from:AU$113
Posted on Mar 24, 2026
Guest User
I stayed in a female dorm with 3 beds and was very happy with my stay! The location is great and very close to the harbor. The room was very clean upon my arrival, and having a locker/wardrobe right by the bed made me feel very secure when storing my belongings. The bed squeaked a bit, but it didn't bother me much. The bathroom was also very clean, which isn't always a given in dorms/hostels. A towel is provided, but you need to bring your own hand soap/shower gel/toothbrush/toothpaste. It's a very quiet area around the hotel, and there's a fantastic local eatery (Warung) practically next door. I would recommend it to any solo female traveler.
Show more
Price per night from:AU$10
Posted on Apr 14, 2026
Guest User
The hotel was excellent...rooms were comfortable, clean and spacious and accommodating for our group of 8. The pool area was great with sun lounges. Location is very central to the port, local restaurants and hiring/booking options. We didn't eat at the restaurant but drinks service was great. Would definitely stay again.
Show more
Price per night from:AU$79
Posted on Jan 30, 2025
Denis
The hotel is new and very beautiful, the staff is responsive, a good beach with sun loungers and a gorgeous sunset, far from the pier and all the bars, restaurants only. Very tasty breakfasts
Show more
Price per night from:AU$85