Featured facilities: Parking, Laundry Service (On-Site)
Very Good
112 reviews
8.5/10
1 night
From PLN 551
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9.3/10
Great
GGuest UserFirst of all, my baby and I brought 3 pieces of luggage, and the receptionist didn't seem to want to help at all. When I checked out, I met a very good receptionist, who was very nice and enthusiastic. The hotel is in a good location and has a high cost-effectiveness. This price is much more comfortable than living in Japan.
Hotel near Oslo City Center, Oslo 100% of visitors choose this area
Price per night from:PLN 1,545
9.3/10
Great
GGuest UserI think the room is very beautiful, we like it very much. The room is very clean, the service is excellent, and there is also breakfast and dinner available. It would be even better if the door could be locked from the inside. If we go to oslo, we will check in this hotel again next time.
Hotel near Oslo City Center, Oslo 100% of visitors choose this area
Price per night from:PLN 633
9.2/10
Great
GGuest UserA beautiful room but experienced a number of disappointments.
Hotel guests must pay a supplement daily charge to use the swimming pools AND book at designated time slot. I have NEVER experienced this at any hotel anywhere in the world. I was in a premium room, but this policy applies to all guests, which I think is awful. It was also impossible to get a spa appointment during my stay. Zero preference given to hotel guests. I strongly suggest you book spa treatments at least a week in advance of your arrival. Also, there is no turndown service, unusual for a highly priced 5* hotel. Housekeeping also finishes very early, or isn’t interested in guests who don’t align with their schedule. I had to work in my room but left at 2:45pm and it was not cleaned despite signalling the room needed making up. The reception team were polite, but chaotic. Generally, the hotel restaurants seem more focused on catering to outside guests, which is a shame.
BBenjamin G77Perfectly acceptable hotel room, nice bathroom.
15 mins into the City Centre on the tram/tube that's 5 minutes walk away.
Amazing spread for breakfast.
Very nice staff at reception/restaurant and cleaning/maintenance staff.
Lovely Thai restaurant opposite.
GGuest UserThis hotel is conveniently located within a shopping complex that connects directly to the train station, offering a wide variety of dining options. The complimentary luggage storage was incredibly helpful, especially since we were traveling by train to explore the Norwegian fjords. The staff at the front desk were exceptionally warm, friendly, polite, and eager to assist, providing us with a lot of help. Our room was clean and tidy, and the breakfast spread was extensive. The restaurant ambiance was cozy and made for great photos. Highly recommend for travelers! 👍👍
Hotel near Oslo City Center, Oslo 100% of visitors choose this area
Price per night from:PLN 803
8.8/10
Very Good
GGuest UserWe arrived quite late, but luckily the hotel's location was incredibly convenient, right outside the station. The service was excellent, and while the room was small, it was very cozy. The entire hotel had a high-quality feel to its decor. Breakfast was also delicious, living up to its five-star reputation. I'll definitely stay here again if I get the chance!
Hotel near Oslo City Center, Oslo 100% of visitors choose this area
Price per night from:PLN 731
8.8/10
Very Good
GGuest UserVery good location. Breakfast is excellent, super complete and very good quality. One point against is that they have one spresso machine and people are gathering waiting. All the rest is a 10.
Hotel near Oslo City Center, Oslo 100% of visitors choose this area
Price per night from:PLN 696
8.7/10
Very Good
GGuest UserThe location was perfect and everything was clean and available in the hotel. There was self service for breakfast which was well organized. The location for the hotel was also good for a good hike up and down.
SShauna McFaulFor our stay, we booked a studio apartment at The Sweet. The room was lovely and kitchenette was well-equipped. We were able to cook meals there over the days of Christmas when most restaurants and shops were closed. The location is a little outside of the center- nice and quiet but easy to access public transit.
My biggest issue with this hotel was that communication was very… odd. As the booking notes, I called the hotel in advance to schedule my check-in. When my call was answered, I told them who I was and that I was calling to schedule my check in (for a time when the booking said check in is available). I was told no one would be at reception at that time (3pm on Dec 23) and they would text me instructions for how to check myself in. Then she confirmed my phone number and asked for my email address, but when I started to give it, she said, “oh, that’s ok. We can’t use email anyway”. Odd. Before getting off the phone, I had her confirm that I would receive a text the next day with instructions to check in.
Our train arrived around 2pm in Oslo and we still hadn’t received a text, so we waited at the train station thinking perhaps they would send the text right at 3pm since that was the time I had requested. At 3, I still hadn’t received anything, so we called the hotel again. A different employee answered from the one I had spoken to the day before. I gave my name and explained that I was calling because I had scheduled check in the day before but hadn’t received the information to check in. The employee asked where I was and told me that there were people staffing reception to help us check in, which I thought was odd because the previous employee told me no one would be there. When we got to the hotel, we rang the bell and got into the building, but reception is apparently in the basement- there is only a very tiny sign that says this- so we missed it and I called them again. A man came up with our keys and got us set to go.
We got into our room and it was lovely! About 5 hours later, I got a call from Trip saying that the hotel is trying to contact me because they are wondering why I hadn’t checked in and they don’t have a way to get in touch with me. I was sitting in the hotel room when I got this call. I told the Trip representative that I was checked in and it was fine for her to give my phone and email to the hotel.
I know the communication elements have taken up a huge portion of my review and I know they are not the end of the world, but I want to share them because I believe it would be quite simple to avoid situations like this in the future and make the guest experience that much more pleasant at The Sweet.
We greatly enjoyed our stay at the hotel overall and thoroughly enjoyed exploring Oslo!
GGuest UserTruly one of the best hotel stays I have ever experienced. The hotel staff went above and beyond to ensure we were well accommodated and comfortable throughout. When we arrived at the hotel it was 11AM, so I mentioned to the front desk staff that I know it was far too early for us to receive our room (check in is typically at 3PM) and that we would like to simply drop off our bags. Without any special requests, the front desk staff immediately prepared our room keys of us to check in right away, which was hugely appreciated since we had caught a very early morning flight in. We loved the room. It was very comfortable for the 3 of us, although a bit tight but that's what we expected for hotel rooms in Europe. The bathroom was well fitted and had all the basic toiletries required (shampoo, body wash, hand soap), however we hoped to have body lotion as well, so we asked housekeeping whether any was available and they immediately brought 3 LARGE bottles for each of us to use. I have never seen such massive toiletries and in such generous quantities supplied at any hotel before, which again made us feel very well taken care of. Finally on our check out day our flight was not until 6PM and since checkout is typically at 11AM I requested for just a 1 hr extension. Although they were very busy for it being the beginning of summer holidays, without any hesitation the front desk staff extended our checkout time to 3PM. I was once again very pleasantly surprised and appreciative. My last note is to touch on the complimentary tea and coffee always available in the lobby, as well as the fabulous buffet breakfast they served. Cannot recommend this hotel enough!