Ponta Delgada Hotels with Parking

A conference hotel in winter, everything is up to Five Star hotels standards all over the world. However i was stucked in the elevator for 3 minutes and didn't why the door kept closed.

It is the best hotel for the whole trip. The hotel staff are warm and the room is very clean. I stayed for three nights, and the new bedding was replaced every day. The room has a good view.

We were very happy with the service. The receptionists were all very helpful, especially Bruno, and the room and beds were very comfortable too. When we requested a mini fridge, they efficiently provided us with one. The only thing we didn't like was the fact that we, as hotel guests, still had to pay €4 to park our car inside. This should have been free for hotel guests.

This hotel needs to do better with the service quality (or lack of) that they provide. At the front desk, as an example, the receptionist got annoyed because we asked for a receipt when we checked out. The welcoming wasn't friendly either, including not wanting to recommend a place to have dinner. The rooms don't have lotion. To iron your clothes, you must go to a house keeping room, because they don't allow irons in the room. The breakfast stuff rarely cleans the plate out of your table, even tho it's a buffet. The hotel is clean, and it has great location.

Very good hotel to stay, either for a getaway or for a longer stay. Provide a pleasant experience. Very good facilities, nice decor, good cleanliness, friendly and helpful staff. Spacious rooms and comfortable bed. Spa area, pool, jacuzzi etc is nice. Breakfast is good and varied and the dinner buffet is great, with lots of options and tasty food.

Whilst the hotel was very modern it seemed to lack basics such as a kettle in the room (there is a nespresso machine but for any tea drinkers out there they will know that making tea through a coffee machine is far from ideal) and being able to retrieve an iron. Instead you are expected to put items in for laundry when all we wanted to do was run an iron over a shirt for the evening. Pool area is stunning however has the most uncomfortable loungers you could ever find. They look great but the max stay to bathe is less than an hour before your entire body goes numb. It seems that this stunning hotel is trying to be a little above its star rating and failing on these few points at just trying that bit too hard for the clientele staying. Rooms were very clean although signs of some wear and tear are already starting to show. Location is EXCELLENT and staff helpful, polite and welcoming. Not sure if we would stay again as we are real sun worshipers and really struggled to enjoy the pool area here.

The hotel does not have a lobby and just went in feels like a big car shop. However, the process of entering the room and after entering the room, it feels very good. The owner of the house decorated and decorated the house very tastefully. The hotel is right in the city center, you can walk on the pedestrian street and the beach, and there are Chinese restaurants and Chinese city shops not far away. Maybe it is the peak season, I feel that the room price is a bit expensive, it is estimated that it is suitable when the off-season! This is the paradise of hydrangeas, the streets are covered with hydrangea petals.

I would grade this more as a European 3* but it still offered good value considering it's location and standard of accommodation. We had to move rooms after a few days as our original room (502) faced some outlets that omitted a nasty smell of an evening which meant we could not sit out on the balcony - reception staff speak great English and thankfully managed to swap to new room. The pools (indoor and outdoor), steam room and sauna were great but jacuzzi needs servicing as only a couple of jets actually work and was very murky. Spa treatments very reasonable and very good. (Read a review saying you need to bring your own towels to use pools - this is not true, you can obtain pool towels from reception for EUR10 deposit.) Didn't use restaurant but bar staff were great and food was good (chips are crisps, not fries though!) Kitchenette is exactly that, two hobs, combi microwave and kettle - cooking a family meal for 5 was a challenge but doable with a camping style outlook! All in all a great budget friendly base for exploring the island or taking boat trips and being able to semi self cater.

The hotel has a good environment, friendly service at the front desk, and fluent English. It takes about 5 minutes to walk to the beach. The indoor swimming pool and surfing facilities are recommended. The front desk can rent bicycles (cheaper than outside). It is very convenient and highly recommended.

A Difficult stay and an even more Negative ending! It is with sadness that the management of Hotel do Colegio, due to them not fulfilling an agreement we made on the 26th October and the hotel owner and Team Leader of the reservations depar**ent not replying to five emails I sent to try and rectify the matter, have left me with no option but to leave this review. Before booking a two-night stay at this hotel we on several occasions checked that hey would be able to offer breakfast and dinner for someone who was coeliac, i.e., unable to eat gluten. We also checked that they were also able to offer us a room with two beds rather than one with a double bed. They assured us, in at least three emails, that offering a gluten free breakfast and dinner would be know problem and that they would inform the kitchen so everything would be in place when we went down to breakfast. They also said that a room with two beds had been reserved, so again no problem there. As not being able to eat anything with gluten is an illness I two days before we were due to arrive again reminded them about this and again was told that the kitchen had been informed and that it was not a problem. I also reminded them that we had booked a room with two beds. Due to the positive response, we chose Hotel do Colegio over three other hotels who also said they could cater for my illness, so we arrived feeling very confident that no problems would occur. On arrival we were given the keys to our room and was assured it was a spacious room with two beds. To our surprise and shock this was not the case; the bed in the room had been made up as a double. We were very tired after a long and delayed flight so was not very happy with this. We went down to reception to be told that that room always has two beds rather than one. Our word appeared not be accepted and the person on reception insisted going up to the room with us to check for herself and, of course, found that what we had said was correct. She then said she would contact someone and get it put right. We were asked to wait and after us requesting it were given a cold drink while we waited. Time went on and no-one came so we went back to reception and asked what was happening. She then said the people who did the rooms were at lunch and we would have to wait until they returned. This was not the arrival we had hoped for and expressed our concern. She then said she would show us two other rooms which both had two beds if we would like one of them but added I’m sure you will want to wait for the cleaners to come back as yours is a much nicer room. We agreed to look at the other rooms, which unlike the one we had been allocated were inner rooms and much smaller. Obviously, we preferred the allocated room which was very spacious and also had a nice view. She assured us it would now only be another 15 minutes so again we agreed to wait. Thirty minutes later we went up to the room ourselves and the cleaners were just completing the ch