Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 6, 2026
Guest User
Im afraid to write all this because this place because when we want to go back here, it will get too busy. We travelled with a baby and the hotel provided a high chair and crib which made a huge difference for us. They even upgraded our room. The staff is very responsive and would respond to my queries prior to arriving. They would help me with any questions at the front desk. Bernardo, Joal, and Claudio were excellent help. They had great recommendations for tourist things to do that met the needs of our family. The hotel and apartment were immaculately clean and staff were so friendly and thorough. We enjoyed the continental breakfast everyday. Some people complained in previous reviews its the same items each day but we found there was a new item each day. I also appreciated the consistency because I knew what to eat the next morning. The woman who does the breakfast has a wonderful spread. The fruit, coffee, eggs and everything were fantastic.
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Price per night from:RUB 20,317
Posted on May 29, 2026
Guest UserThis hotel is located in the city center, which might be a bit tricky to navigate if you're driving. They offer free parking, but with only 12 spots, it can be hard to find a space when it's busy. The customer service was good, and the breakfast was nice. The hotel facilities seem quite new, and the rooms are spacious by European standards.
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Price per night from:RUB 13,984
Posted on May 15, 2023
Guest User
Lovely hotel right in the centre of Ponta Delgada, very clean, attentive staff, good breakfast, nice rooms with a small rooftop pool and gym. Situated next to a small park with benches and shade on hot days.
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Price per night from:RUB 12,856
Posted on Jan 31, 2026
itravelrussia
Did not like at all. Location is excellent, in the heart of Ponta Delgada. Check-in process is quite embarrassing - self check-in with instructions, sent only 1 hour before check-in after I insisted. Charged for parking, which must be free, as per information on Trip.com, saying “sorry, the information is inaccurate”. The price on their website was twice cheaper than at Trip.com. The room was nice, quite practical with lots of amenities, but some of them were broken. Not that much space, not good with children. Can’t recommend at all, sorry
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Price per night from:RUB 16,403
Posted on Jul 23, 2025
PBM
Location is bang in centre of city centre. You can walk absolutely to the heart of the city. Parking can be nightmare. The street on which the hotel is, is narrow and cobbled. We had a tape on our car the second day coz there was a construction on the building it was parked in front. Quite weird. But nonetheless, everything else is quite ok. There’s a lovely pizza place next doors which we felt was better place to have a meal than the restaurant on the property.
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Price per night from:RUB 18,429
Posted on Jun 25, 2025
Kisanpi
Hotel bien situado , con aparcamiento gratuito para los coches. Dispones de hervidor infusiones y nevera en la habitación. Hay balcón con mesa y sillas.
Baño aceptable con jabón y crema… Sin lujos pero gran desayuno completo y personal amable. Dispone de toallas para llevarte al exterior y no usar las de la ducha.
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Price per night from:RUB 12,882
Posted on Aug 6, 2023
Guest User
This place was really fantastic! The check-in is a bit late, but has a large waiting area on the 1st floor with plenty of sofas. The pool bar is just around the corner where you can grab a bite and refreshment. Great place. I ll definitely stay there again.
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Price per night from:RUB 10,792
Posted on Jun 9, 2025
Guest User
The hotel is located in a comfortable position, close to the north cost in a small town, just 15/20 minutes drive from Ponta Delgada & the Airport.
To my surprise when we arrived there were two type of rooms, suites or bungalows, of course according to the price we paid we were assigned the suite.
What surprised me that during the booking process to photos we saw were not the suites, which led us to believe that was going to look different than it actually was.
The amenities were limited, there is no safe or fridge in the suites.
In the bathroom the paper holder was rusted because it has been positioned under the towel rack.
The breakfast included option was fine, but little limited and repetitive, fruits were fresh and good, as well as well various cheese and hams choices.
If you can get a cheap price for your stay is overall a good option, but bear in mind that there are some caveats.
I would suggest to the hotel to update their images on the platforms and separate clearly the type of rooms available in order to avoid unwanted surprises for the guests.
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Price per night from:RUB 8,208
Posted on Nov 11, 2022
GIANFRANCO MENARA
Very very nice and courteous staff. Great breakfast. Excellent cleaning of all parts of the hotel. Definitely to be recommended for a peaceful stay
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Price per night from:RUB 8,094
Posted on Sep 17, 2025
Anonymous User
A little bit far from the sea but near shopping mall with big supermarket.
Room and toilet are nice and clean.
Free breakfast is a plus with basic bread, ham, cheese, cereal, milk, coffee, hot chocolate and sometimes fruit.
Very nice and spacious common room.
No kitchen facilities is the only downside provided the expensive food options in Ponta Delgada.
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Price per night from:RUB 2,217