Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 6, 2026
Guest User
Im afraid to write all this because this place because when we want to go back here, it will get too busy. We travelled with a baby and the hotel provided a high chair and crib which made a huge difference for us. They even upgraded our room. The staff is very responsive and would respond to my queries prior to arriving. They would help me with any questions at the front desk. Bernardo, Joal, and Claudio were excellent help. They had great recommendations for tourist things to do that met the needs of our family. The hotel and apartment were immaculately clean and staff were so friendly and thorough. We enjoyed the continental breakfast everyday. Some people complained in previous reviews its the same items each day but we found there was a new item each day. I also appreciated the consistency because I knew what to eat the next morning. The woman who does the breakfast has a wonderful spread. The fruit, coffee, eggs and everything were fantastic.
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Price per night from:€249
Posted on May 29, 2026
Guest UserThis hotel is located in the city center, which might be a bit tricky to navigate if you're driving. They offer free parking, but with only 12 spots, it can be hard to find a space when it's busy. The customer service was good, and the breakfast was nice. The hotel facilities seem quite new, and the rooms are spacious by European standards.
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Price per night from:€163
Posted on Jul 24, 2025
KB100
The Charming Hotel is a beautifully preserved historic building with a warm, inviting atmosphere. The rooms are comfortable and well-equipped with most of the amenities you’d expect, including a glass bottle of water that is refilled daily. Complimentary coffee is available throughout the day on the ground floor. The staff were exceptionally accommodating—I made use of the luggage storage and was even able to return after checkout to enjoy a coffee and relax on the patio before my departure. Breakfast was well-prepared and a lovely start to the day. One thing to note: access to rooms is only by stairs, so guests with heavy luggage should keep this in mind. Overall, this hotel offers a wonderful experience in a fantastic location. I would gladly stay here again.
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Price per night from:€157
Posted on Aug 6, 2026|Junior, Suite, 1 King, Mountain View, Balcony
Guest UserAmazing place! All the services were great! Easy to park the car! Good view of the balcony! After a tired in a whole day, I can relaxed side of the swimming pool, even raining on that day, I can swim in the indoor swimming pool! However, the outside swimming pool have to been improve, when I walked down to the swimming, even though I hold the handle to walk down, I slide down, got pain.
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Price per night from:€296
Posted on Apr 12, 2024
Hao.peng
The hotel has great facilities, especially the indoor swimming pool which is a huge bonus for children. From the hotel, it's about 10 minutes walk to the town centre where you can find many restaurants. The room furniture is slightly out of date but the hotel offers great breakfast, I have to say the coffee machine is the best.
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Price per night from:€145
Posted on Jan 31, 2026
itravelrussia
Did not like at all. Location is excellent, in the heart of Ponta Delgada. Check-in process is quite embarrassing - self check-in with instructions, sent only 1 hour before check-in after I insisted. Charged for parking, which must be free, as per information on Trip.com, saying “sorry, the information is inaccurate”. The price on their website was twice cheaper than at Trip.com. The room was nice, quite practical with lots of amenities, but some of them were broken. Not that much space, not good with children. Can’t recommend at all, sorry
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Price per night from:€181
Posted on Jul 23, 2025
PBM
Location is bang in centre of city centre. You can walk absolutely to the heart of the city. Parking can be nightmare. The street on which the hotel is, is narrow and cobbled. We had a tape on our car the second day coz there was a construction on the building it was parked in front. Quite weird. But nonetheless, everything else is quite ok. There’s a lovely pizza place next doors which we felt was better place to have a meal than the restaurant on the property.
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Price per night from:€196
Posted on Jan 24, 2024
Guest User
Quiet and clean rooms, comfortable beds, excellent breakfast. Very friendly staff. Highly recommendable!
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Price per night from:€140
Posted on Jun 9, 2025
Guest User
The hotel is located in a comfortable position, close to the north cost in a small town, just 15/20 minutes drive from Ponta Delgada & the Airport.
To my surprise when we arrived there were two type of rooms, suites or bungalows, of course according to the price we paid we were assigned the suite.
What surprised me that during the booking process to photos we saw were not the suites, which led us to believe that was going to look different than it actually was.
The amenities were limited, there is no safe or fridge in the suites.
In the bathroom the paper holder was rusted because it has been positioned under the towel rack.
The breakfast included option was fine, but little limited and repetitive, fruits were fresh and good, as well as well various cheese and hams choices.
If you can get a cheap price for your stay is overall a good option, but bear in mind that there are some caveats.
I would suggest to the hotel to update their images on the platforms and separate clearly the type of rooms available in order to avoid unwanted surprises for the guests.
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Price per night from:€112
Posted on Nov 11, 2022
GIANFRANCO MENARA
Very very nice and courteous staff. Great breakfast. Excellent cleaning of all parts of the hotel. Definitely to be recommended for a peaceful stay
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Price per night from:€93