Featured facilities: Parking, Laundry Service (On-Site)
Very Good
102 reviews
8.2/10
1 night
From US$127
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Featured facilities: Parking, Laundry Service (On-Site)
Very Good
102 reviews
8.5/10
1 night
From US$160
Check Availability
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9.3/10
Great
DDalton KernThe hotel is a quaint place in the heart of historic downtown Charleston. Wonderful breakfast! However, we forgot a bottle of wine we had purchased in the room and they failed to inform us even though we didn’t get our car from valet for several hours after checkout AND they identified us as the people that checked out when we picked it up. Sure, it was our fault that we forgot it but I expected a higher level of service from this hotel.
GGuest UserWe had a wonderful stay at Christmas time. The hotel was beautifully decorated. Check in was easy, we were offered a$20 upgrade for our room, which we accepted and we enjoyed our 3 nights in a suite- lovely!
The courtyard was also decorated and the outdoor fireplace was always blazing. We liked having a glass of wine in the evening. We also loved “The Den” bar!
The pizza was yummy! Such a cool experience- we will definitely stay here next time we are in Charleston!
GGuest UserWhen we arrived at the hotel and checked in. We enquired about the breakfast which was included in the booking. We were suprised to find out that there wasn't actually a breakfast. You got this card, and every morning you could pick out one item out of their ”supermarket”. The ”supermarket” was basically a minifridge and freezer, and a couple of shelves. Here you could find little cups of icecream, frozen minipizza, water, cola, and things like crisps and m&m's. This is hardly a breakfast. And you could only take one item, not even a drink and a snack. We said that this was not what we expected when we made the booking with breakfast included.
The receptionist didn't even apologize just stated that the information on the website was old from 2021 and that they hadn't gotten around to changing it.
We decided on this hotel because the breakfast was included. It was a pretty expensive booking. With over 400 dollars per night you would expect at least and nice breakfast or apologies and compensation.
At the end we just took a bottle of water in the morning and had breakfast elsewhere.
GGuest UserThe location is the best for my needs. The service was above and beyond. The complimentary breakfast was very good. I usually travel with my fur baby, this hotel allows this. This time I did not but was just as accommodating. The rate I recieved was very good.I appreciate this flexibility. Great room. Will stay again during Christmas holidays.
Thanks,
Rhonda
GGuest UserThe location has nothing to say, it is too convenient, so basically punching in the net red restaurant does not need to go to the queue, it is very convenient to walk. The facilities are a bit old and the health is decent
GGuest UserThis hotel was in a nice location and the view of the shipyard was an added bonus. There have been some updates and the breakfast was awesome.
똑똑바로I stayed at the hotel for three days to attend a conference. My first impression was that the room was spacious enough for a solo stay, equipped with a coffee pot, though the refrigerator was empty. However, complimentary drinking water was available at the front desk, and a microwave was also accessible. The bathroom fan made a friction noise when operating, so I chose not to use it. Additionally, it was a self-circulating system rather than being connected to an exhaust line, which I found somewhat unexpected.
RRickCarpet had ripples from bed to bathroom (tripping hazard) toilet tissue holder and bathroom baseboard poorly repaired. Room are not well insulated as we could here upstairs walking around all night and next doors tv blaring at 630am. Breakfast was good, efficient and different day to day. Front desk was very welcoming and all staff we talked to friendly. We still expected more in a quality room from Marriot
GGuest UserThis hotel is clean and the staff provides great service. Unfortunately, each room has a de-humidifier which can't be switched off and is quite loud, especially during the night. Bring ear plugs!
GGuest UserVery nice hotel. Middle of downtown so walking was the way to go. I would have liked to know that it was valet only, which I dont like, and the fact that it was going to cost me 98 bucks for the 2 days we were there...I might have chosen a different place. But overall it was nice. Big room, small tvs but we were out exploring, and you have full control over the AC. The hotel itself is the original Citadel which is really awesome staying in a piece of history.