GGuest UserThe hotel is in a good location, located in the most worth seeing place by the sea, very close to the pineapple fountain and very close to the city commercial street. The hotel is elegant in style and very retro. Red wine and white wine will be presented in the afternoon. There will be milk cookies in the evening. Breakfast is also very rich. Recommended
李李Great hotel. Just go straight here next time! It is currently the only hotel worth staying in Charleston. The room is very large. Service attitude is very friendly 👬
BBroadleyI strongly recommend this hotel in Charleston. Very comfortable and friendly. Excellent location. Good value for money, although the valet car parking service at $40 / day was steep (there are other parking facilities available nearby for less). I would return to stay at Planters each time I go to Charleston
GGuest UserWhen we arrived at the hotel and checked in. We enquired about the breakfast which was included in the booking. We were suprised to find out that there wasn't actually a breakfast. You got this card, and every morning you could pick out one item out of their ”supermarket”. The ”supermarket” was basically a minifridge and freezer, and a couple of shelves. Here you could find little cups of icecream, frozen minipizza, water, cola, and things like crisps and m&m's. This is hardly a breakfast. And you could only take one item, not even a drink and a snack. We said that this was not what we expected when we made the booking with breakfast included.
The receptionist didn't even apologize just stated that the information on the website was old from 2021 and that they hadn't gotten around to changing it.
We decided on this hotel because the breakfast was included. It was a pretty expensive booking. With over 400 dollars per night you would expect at least and nice breakfast or apologies and compensation.
At the end we just took a bottle of water in the morning and had breakfast elsewhere.
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