GGuest UserLet's start with the downsides. During the Chinese New Year, the hotel was fully booked, and our basic room type had a very partial sea view, right next to a road and residential area, which slightly affected the aesthetic, but that's not the hotel's fault. Secondly, the heated pool's water was a bit cool, and the pool wasn't very big. Also, on one rainy day, all the kids were playing in the Kids' Club, making it quite chaotic, and the staff weren't prompt in tidying up.
Putting the negatives aside, there are so many positives. The hotel's design is excellent; it perfectly balances being kid-friendly with appreciating the hotel's aesthetics. The hotel's buffet was delicious, and breakfast was served until 12 PM. During the Chinese New Year, we never had to queue for breakfast. You could have the buffet and also order à la carte dishes, which were all very unique and tasty. The coffee was great, and most importantly, they served alcohol in the morning – much needed when traveling with kids! We tried the Japanese restaurant for lunch, and it was just okay, nothing special. Dinner was mostly at the buffet restaurant, which included complimentary sashimi and a seafood hotpot with your meal. Basically, we indulged in fresh seafood, and paired with dry white wine, it went to our heads quickly! We stayed for three nights and received two complimentary cakes – a New Year's cake and a birthday cake – both were delicious. The complimentary red wine was also very good. The main pool was unremarkable, but there was a kids' water park with some non-powered facilities that the children absolutely loved. The only downside is the water wasn't lukewarm, so we could only play there at midday. There's a gate requiring a room key card to access the beach. The sand at Clearwater Bay is incredibly fine. On our first day, we saw a 'jellyfish sea' (calm, clear water), and I got sunburned in just one morning. After I reported it to our butler, they immediately sent a sun protection kit 👍🏻. I must praise our amazing butler, Ivy; her response was incredibly quick. She arranged the cake delivery, nail clippers, and sun protection kit, and even didn't charge us when the kids accidentally broke two cups. During our stay, her prompt feedback made us feel very well taken care of. Overall, it was our first time in Lingshui, and we had an unexpectedly good time. We'll definitely consider coming back to Lingshui more often.
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