Bintan Hotels with Private Pools

"We had an amazing stay during my husband’s birthday celebration last week. We truly appreciated the staff’s thoughtful gesture of allowing us to check in early and check out late, even though we had not requested it. Their extra effort in setting up birthday decorations for my husband made the occasion even more special and memorable. Thank you so much for going above and beyond to enhance our experience. All the staff members were respectful, friendly, and accommodating throughout our stay. We were also pleasantly surprised to receive a complimentary voucher for a free photo session, which was a wonderful added touch. What impressed us even more was the staff’s honesty and attentiveness. I accidentally left my phone behind, and they returned it to me before I had even realized it was missing. Their prompt action and care were truly commendable. We are grateful for the exceptional hospitality and would highly recommend this place to anyone looking for a memorable stay."

"What suppose to be a 1 night stay turn into 2 nights stay! Cause my daughter love the place... Recommend fazly our driver for all 2 nights big shout out to him as he really good and bring us to what we want for our activities.... It's abit too far from the ferry terminal but it's worth it... The sceneries ans all the staff is very efficient and also very respectful. Just to take note there is no nearby eateries but got a small convinient store and tell the reception and they will get a driver for us to go for free... As we extended our stay they assist us to contact the ferry terminal but we have to go there and pay the rebboking fee... And breakfast was good too... For sure will be back again and stay at this hotel again.. Ps to the management it will be good if you could provide a microwave since sometimes we will buy food earlier and bring over as no local eateries nearby. Kudos to the team there for the excellent and pleasant stay.."

"Banyan Tree Bintan offers a setting that feels like a sanctuary. The villas are nestled within lush rainforest, creating a sense of seclusion and harmony with nature. From the moment you step onto the balcony, the view opens to the vast South China Sea, framed by greenery and the sound of waves below. The combination of tropical forest and ocean panorama is breathtaking. Sunrises bring soft light over the treetops, while evenings are marked by the calming rhythm of the sea. It is a place where natural beauty surrounds you at every turn, offering both tranquility and inspiration."

"”Great Resort, Great Service” Okay first thing, yes, it is far. Like 1.5 hours from BBT ferry terminal. But shared transport is provided (with a cold towel, cookie and water bottle), so honestly it's fine. You just sit back and by the time you arrive you've mentally switched off from everything anyway. Check-in was really smooth. No queue at the counter. While you sit down at the lobby, a welcome drink and cold towel is provided together with the check-in formalities. That already felt different. And the staff throughout the stay were just... on it. I genuinely didn't need to call for anything. Whatever I expected to find in the room, it was there. Buggy service is available until 11 pm, and is available promptly the moment you call them. The suite itself was excellent. Huge outdoor balcony with two sets of sitting area. A hammock is also provided to relax in a lazy afternoon. Inside the room, a solid wood bed frame, with a comfortable mattress and clean sheets. They give you both hard and soft pillows which I always appreciate. A large work table/chair is behind the bed. It also includes fast charging ports (nice touch). TV is equipped with Google TV kind of device with familiar remote. Room was well stocked with four water bottles, wine and drink glasses, coffee/tea cups, minibar with most common drinks stacked (not complimentary). Small thing but they forgot spoons for the coffee/tea. Didn't ruin anything but I noticed. The bathroom was big and clean with his/hers sink. All necessary amenities are of good quality. However, the shower area is a bit cramped as it is next to the bathtub. As such it wets the entire area. Even if you put floor towel, it eventually gets drenched too. Breakfast was great. Open air setting with nice spread - good fresh fruits, salads, local dishes, breads, bread spreads, coffee/tea together with kopi and teh as well. Dinner was also delicious with prompt room service. Only thing is the kitchen stops at 9:30pm which is a bit early, especially when you are on vacation. Not a dealbreaker but worth knowing if you're a late eater like me. Most of the info is shared via WhatsApp- shuttle times, checkout info, all sent through without me having to chase anyone. Simple but effective. Each villa is provided with two bikes (his and hers) which was fun, especially since the area is quite spread out. Though something could be improved: The pool is honestly too small. Cannot accommodate even 25% of guests. And the main beach is very small and with only two chairs. That's it. For a place sitting right on the water, I expected more there. Coffee pods in the room were really bad. Everything else in the room was good quality so this just stood out. Swap the pods, it's an easy fix. I informed them in advance that we are celebrating our wedding anniversary. But it was completely ignored. Forget about flowers, not even a little card. That genuinely upset me. It's the kind of thing that would've made the stay really special and they just dropped the ball completely. Despite that, I'd still recommend it. The food is solid, the service is good, the room is comfortable and it's a genuinely peaceful place to be. And if you're celebrating something, maybe follow up more than once to make sure they actually action it."

"The villa’s location is a huge plus since it’s right next to Plaza Lagoi, giving you easy access to Mustafa and convenience stores whenever needed. Lagoi Bay Beach is also within walking distance, which made the stay even more convenient. The villa itself felt very private and peaceful, making it perfect for a relaxing getaway. Our 3-year-old had an amazing time in the private pool and barely wanted to leave. Breakfast was served in-room and was fairly simple, but the pancakes and American breakfast were definitely the better choices. Overall, we really enjoyed our stay and would absolutely come back for a quiet escape to unwind, swim, and relax by the private pool."

"We stayed with our family at the Kawaland glamping resort for 3D,2N. We had a very nice experience. The staff were sincere, hard working, friendly and courteous with all our needs. The staff at the restaurant were friendly and explained to us about the Indonesian cuisine. All the food that we tried at the restaurant was good! The glamping rooms were comfortable with spacious bedroom and bathrooms. The beach was only a walking distance from the resort & it was clean and beautiful. They also had swimming pools. We also had a good experience using the BBQ pit with the help of staff. We were also able to try the movie night with the projector at the beach bar. One area that could be improved is: During warm weather, the roof panels and the room interior gets quite hot. The AC alone was not sufficient. So it may need some other solution as well to keep the room comfortable. Otherwise, we had a chill, happy vacation at the resort! Would definitely recommend it to everyone."

"Stayed there for 4 days 3 nights for surprise birthday celebration! Gonna start off with the security at the entrance. It was good as they seem to really checked on who or which guest was entering the resort. 👍🏻 The resort was very nice, so spacious , very clean as well! The pool is really well maintain. Bed is super comfy. Have Netflix on TV. Requested for a room deco for surprise birthday , even tho the date of the deco gotten wrong, appreciate the reservation officer came personally to actually apologies. But I have to say the birthday deco is very pretty. I love it The team member and all the staff are very friendly , approachable and helpful. Prompt reply from the team In WhatsApp whenever anything was requested or asked Service was definitely 💯👍🏻 Ordered room service on the first day we arrived for dinner ( as it was late and raining outside ) - The food was actually really tasty. Breakfast was normal,not too bad, have nice beach view to enjoy. Arranged a romantic dinner for birthday , but sadly it’s raining heavily , location have to shift to inside the restaurant instead of by the beach. The setup was ok ok . Staff was so nice to sing a birthday song :) . Food was nice too , no complain Overall happy with my stay, it was a good experience, wish I could stay a little more longer ! Will definitely recommend my friends and family here. Thank you to all team from Pantai Indah :)"

"Great service overall. From ferry arrival to check-out. Front desk and restaurant staff were excellent. The room was clean with a beautiful view, and the pool was large with plenty of daybeds. There are many activities to choose but laying all day in pool daybed was our favorite activities. However, pool management really needs improvement. Used daybeds were not cleared, with dirty towels left everywhere also dirty plates/floors, making it hard to tell which was available. There was also no staff readily providing towels, requests took too long. If no staff is assigned, towels should simply be prepared on the daybeds."

"Staying at the Cabin Villa at De Bintan Villa has been such a delightful experience! I’m so happy to be back, and this time I had the chance to try their new cabin with its serene sea view. The staff here are incredible and truly made my stay feel warm and welcoming. Plus, the room was spotlessly clean, which made it even better. The journey started smoothly with Bobby, who picked me up and made the drive comfortable and enjoyable. Agus who sent me back to ferry terminal is awesome too ! At the Cabin Villa, Erni and Deka were always there with bright smiles and friendly service, making sure everything was perfect. Andy, who drove me between the Cabin Villa and the Cliff Cafe, was also exceptionally warm and friendly, which made the experience even more pleasant. At the Cliff Cafe, Suhardi and Seltiya provided attentive and helpful service, making me feel right at home. Overall, it was a wonderfully warm and enjoyable stay with a great room and kind people with beautiful smiles. Thank you so much for everything, and I can’t wait to come back again!"

"An Unforgettable Stay at The Sanchaya Bintan – A True Paradise! Our recent vacation at The Sanchaya, Bintan was nothing short of fantastic and excellent. From the moment we arrived, we were warmly welcomed and immediately felt the touch of luxury and care that defines this exquisite resort. A special mention must go to the superb team led by Greg Williams, whose attention to detail and commitment to excellence were evident throughout our stay. Under his leadership, everything ran seamlessly, and every guest was treated with exceptional hospitality. We would like to extend our heartfelt thanks to Yani from Guest Relations, who ensured our every need was anticipated and met with grace and professionalism. Her warm demeanor and thoughtful gestures truly made us feel at home. A huge appreciation as well to Joanne from the F&B team, whose impeccable service and cheerful personality enhanced every dining experience. She made each meal a pleasure, going above and beyond to ensure everything was perfect. And of course, our sincere thanks to Chef Budi, whose culinary creations were absolutely divine. Each dish was a masterpiece – a perfect blend of flavors, presentation, and freshness. He made dining at The Sanchaya not just a meal, but a memorable experience. This trip has created remarkable memories that we will cherish for a long time. The Sanchaya is not just a beautiful destination – it’s the people who make it truly special..."