With a stay at H4 Hotel Berlin Alexanderplatz, you'll be centrally located in Berlin, within a 5-minute drive of Alexanderplatz and Checkpoint Charlie. This hotel is 1.2 mi (1.9 km) from Berlin TV Tower and 2.3 mi (3.6 km) from Brandenburg Gate.
Enjoy a range of recreational amenities, including a health club, a sauna***, and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a television in a common area.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Gaumenfreund, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary wired Internet access and express check-in. Planning an event in Berlin? This hotel has facilities measuring 1600 square feet (149 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 336 guestrooms. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
***Please note that the sauna area will be closed from August 25 - September 1, 2025 due to renovation work.
"Very disappointing experience.
We arrived at the hotel at around 12:45 with our family and an exhausted child and asked whether it might be possible to access our room a little earlier if it was available.
We fully understand that the official check-in time is 3:00 PM. However, the hotel knew that we had been sitting in the lobby waiting for almost two hours with a very tired child, yet no effort seemed to be made to prioritise our room or find any solution for us.
What made the situation particularly disappointing was the complete lack of flexibility or consideration. We were not demanding something unreasonable; we were simply asking whether, given the circumstances, the room could be made available slightly earlier.
We were also going to check out very early in the morning, meaning that we would not even benefit from the official check-out time until 12:00 noon.
For a hotel of this standard, I expected a much more welcoming and customer-oriented approach. Small gestures and a little flexibility can make a significant difference to a guest’s experience, particularly for a family travelling with a tired child.
Unfortunately, the way the situation was handled left us feeling that there was very little interest in helping us or making our arrival more comfortable.
On top of that the room wasn't fully clean. I insert a photo."