Spa hotels in Cape Town

The Westin, Cape Town, is an old hotel, but it continues to maintain its presence, quality, and some high standard in Cape Town. We stayed here for 8 days, during a friend's 60th birthday celebration event in Cape Town. We occupied an executive room and were also given access to the executive club on the 19th floor. The room was very nice, with good linen, bed of high standard. That said, we had to lodge a complaint on the hurried nature of how our room was cleaned on our second day of stay. The bed was not made properly, the carpet floor wasn't clean, and the bathroom was half cleaned. It's not good for a 5-star hotel. After complaining, the housekeeper made amends, and the cleaning standard was raised to the highest standard for the duration of our stay. We also ordered food from room service and half of what we ordered were not brought - they gave us something else, but after waiting for 45 mins for the original order to be brought to us we reluctabtly accepted the wrong order, ate the food and then lodged our complaints later. The breakfast buffet was alright, but there weren't great selections of cold meats in the cold meat section. They really need to improve on this. Lastly, the overall service delivery by some of the staff really need serious improvement. Some of the staff in the restaurant are way too loud when talking to each other, and some of them even give out bad unwelcoming and nonchalant attitude/vibe to their customers. It is like they feel that they're doing us, their clients, a favour by serving us. Not good enough for a hotel of this standard, abd some of those staff need to be retrained. Overall, we enjoyed our stay at The Westin and we will definitely come back there when next we visit Cape Town.

The location is excellent, just across the street from the exhibition center and taxis are easily accessible. There's a Japanese restaurant downstairs and a Buger King nearby. The rooms are spacious and very cost-effective. The service is friendly. Cons: The breakfast is a semi-buffet and not very tasty...

I stayed here for one night as I was transiting Cape Town with a flight the following morning. The check-in experience was pretty quick and seamless, as my booking was pre-paid. I stayed here being fully aware of the carbon-neutral moto. The hotel appeared clean and tidy. The free shuttle from the airport was trouble-free. The directions to the pick-up was simple to follow. The pick-up was on time, and it was a very short ride to the hotel - literally a matter of minutes. The room I was allocated - 233 - was spacious and clean. However, I was surprised by the bizarre layout, especially with the way the shower and bedroom is almost open plan - only a screen separate the two areas. The toilet is separated by a door, though. Other than that, I had no major issues with the room. The bed was large and comfortable, my sleep was not disturbed and it was generally a positive short stay. The shower worked fine, it took a little getting use to the water-saving feature in the sink tap. The toilet flush may have a malfunction, because it would stay stuck when pressed, and required tapping for the button to return from a pressed state. I felt safe during my stay, and was reassured by the security procedures in place when booking an Uber - drivers are asked to scan their driving licence at the gate when entering the grounds. The drive to the V&A Waterfront was about 25-30 minutes. I had a late lunch at the hotel restaurant - Nuovo. The menu was okay, but not spectacular. I visited the restaurant when it was relatively quiet with diners. However, I found staff were not particularly attentive. It took a while before someone approached me and provided a menu. The vegan burger I order was nice, even if it looked a bit dry. It was the only chargeable thing I incurred, which I put on the room (250 ZAR to pay on check-out). The breakfast is a decent buffet of hot and cold food, plus live omelette bar. There’s also pancake making facilities, automatic coffee machines and more. On check-out, to my surprise, I was informed of bills totally 600 ZAR. I explained that I only had one meal at 250 ZAR, which the reception staff accepted. However, a few days later, I received emails claiming that I had an unpaid bill for 350 ZAR, which I had to explain again in my response (I did not receive further contact after that). I think this was a case of staff incorrectly reading a room number when processing, or a guest deliberately giving the wrong room number. I caught the shuttle back to the airport after checking out, again trouble-free. All-in-all, a very good airport hotel, and one I could easily recommend to others.

The location of the hotel, the surrounding environment did not have to say, the room was large and comfortable. It is very unfortunate that the backpack was placed in the hotel room, and the cash theft occurred, which caused a large loss. The police in Cape Town are very inefficient, because they have to enlist a guide to help them coordinate the follow-up if they want to catch a plane back to Johannesburg.

The room is very, very beautiful, and it is the most satisfactory accommodation this time. Table Mountain is right in front of the window, which is really beautiful. The sunrise, sunset, and night view are nothing to say. I want to live in a fairy tale. The service is very good! ! I don't know why some people say that the review is not good! ! I am a girl traveling alone, and I dare not go to the city center by myself. The hotel lobby manager specially walked with me to the station and took pictures for me along the way. We became very good friends. The whole hotel reveals the luxury of the old brand. From the entrance to the lobby to the port in the backyard, it is so beautiful. I think it is much better than the 1w one night next door, and the view of that house is blocked. The buffet breakfast is also superb! ! There is an oyster buffet... It is perfect for an oyster head like me. I like to eat a barbecue, but the degree of roasting is different the next day, and the kitchen specially roasted some again for me. There is a fine dinning downstairs. The chef/owner is a lady. There are many cultural interpretations in the dishes, which is very good. One dish was made to entertain Michelle Obama. I was surprised that feminism is also rising here. I stayed here for many days and this is one of my favorite hotels in my life.

Such a great hotel option, definitely coming back. Lots within walking distance, very friendly staff and the rooms were very nice. Only reason for not putting 5 stars on facilities is because the pool could be easily heated, since it's not that big (it isn't, so the water is VERY cold), the rooftop bar could have some food options, even if just sandwiches. Nevertheless, both pool and rooftop are great, so it isn't criticism as such, just a couple of things that could just make it perfect!

The duty Manager, Victoria, was great and very accommodating. It was our wedding anniversary and Victoria accommodated our request for a view facing Table Mountain. We were very happy about that. The housekeeping staff were brilliant, always smiling and joyful to all guests making them feel welcome. In terms of the restaurant/breakfast area, it was quite disappointing as we noticed some guests receiving more attention than others, and at times, felt as though we were ignored and invisible. Unfortunately, on our last day, we bit into a sharp and hard piece of what seemed like bottle plastic in the food from the buffet section. When alerting the restaurant staff, they did not really seem bothered about the danger it had should we have swallowed it.

Very good, clean, live on the upper floors overlooking the beautiful scenery of Cape Town, especially when you get up early, very good, there are many types of breakfast, very delicious, it is recommended,

The location is excellent, although the hotel is a bit old, but the overall clean. Breakfast is not bad. The highlight is that the hotel has a shuttle bus to the waterfront.

The hotel was out of this world.The staff were friendly and extremely helpful .The hotel’s cleanliness was breathtaking .My room was nice and spacious The hotel bar has an outside are where you can chill and have a cocktail .The hotel also has a restaurant,you don’t have to order in or go out to eat because the food was very good .I cannot wait to be back and experience the pool area