Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Nov 13, 2025
Grmo
The location was good and private so my friend and I could enjoy our getaway. Also, they brought us everything that we needed and asked for. However, the bathroom had refillable, shared amenities that were in a horrible condition. The conditioner bottle had moldy growth. Disgusting!
Show more
Price per night from:CAD 2,479
Posted on Oct 10, 2023
Guest User
For a three-star, this is a really good hotel. The rooms are generous in size, modern and nicely designed. The pool area is very pleasant and the restaurant and lobby area are spacious and comfortable. It’s not cheap but then nothing in Healdsburg is.
Show more
Price per night from:CAD 241
Posted on Mar 17, 2025
Guest User
Cute and quaint stay. The hot tub and pool were still not functioning during our stay, which was a disappointment for the kids. Other nice amenities for this area were that there was cable tv in the room and Wi-Fi available which other hotels I’ve stayed at in this area did not offer. I did not realize this hotel was actually located across the street from the water so it’s not actually waterfront as I had anticipated mentally when I thought about where The Tides was located. It’s still a very nice location and very close by to The Tides, though. I would stay here again. 
Show more
Price per night from:CAD 326
Posted on Dec 26, 2023
Ka ying
I came for Christmas Eve and Christmas Day. Very clean room and there are free coffee and tea whole day at the lobby. Also there is gym room and laundry room as well. I love the pool there even though it was quite cold these past two days. I love the breakfast as well. Lastly, it was closed to Petaluma outlet and it was nice this morning to go shopping.
Show more
Price per night from:CAD 207
Posted on Jan 21, 2026
Guest User
Good location that is easy on or off Highway 101. The place feels old and overall used. Rooms are clean and fair. The bathroom Towels are paper-thin; I have had better towels at Motel 6, so I was not impressed with the towel quality. Could not dry myself. Breakfast was cofffee so I can say anything about the actual offerings.
Show more
Price per night from:CAD 217
Posted on Aug 25, 2026|Standard Queen Room
Guest UserVery frustrating experience. In the middle of my stay, my room keys were suddenly deactivated and stopped working. This happened after a long night of driving, so having to walk all the way back to the front office just to deal with a key issue was extremely stressful and annoying. The front desk was not able to clearly explain why the keys had been canceled, and I also had trouble getting the situation resolved. On top of that, the parking situation is terrible and made the experience even more frustrating after a long drive. After traveling all day, the last thing you want is to arrive at your hotel and find that your room key no longer works. A hotel should make things easier for guests, not create additional problems during the stay. Definitely not the experience I expected.
Show more
Price per night from:CAD 158
Posted on May 31, 2025
Jay
Great location in beautiful Santa Rosa but not much more to say other than that. The rooms were tiny with no space outside of the bed and a small table. I was personally did not see the value of the 2 entrances into the room with one leading only out to the parking lot. I only stayed 1 night and felt it was enough. The bathroom was fantastic though and felt almost as big as the entire room itself. Overall I felt it was over costed for the experience.
Show more
Price per night from:CAD 214
Posted on Jun 16, 2023
Casey Blondie
Staying at the Hyatt was wonderful!
I will come back again for the:
🛎️ Excellent Customer service
🍽️ Great breakfast
🐾 Pet friendly rooms
🛀 Bathtub
🏊Pool
📆Easy Booking
🌏 Location
Nearby shopping mall, downtown restaurants, public transportation
40 minutes to SFO
15 minutes to Wine Country
20 minutes from Russian River
Show more
Price per night from:CAD 212
Posted on Dec 31, 2023
Guest User
The trip started out poorly because Trip.com's payment was invalid. We had to text your staff for close to an hour before we could check into our room, so were late meeting our family members for lunch. The women at the front desk were terrific and were doing everything they could - they weren't able to give us a key until the payment was straightened out. So we weren't very happy with Trio.com's service. How could something like this happen, where your payment wasn't valid? I would like a discount on my next trip due to that problem.
Once we were in, the service was excellent. The room was clean and quiet. The bed was comfortable. The pool and hot tub were open until 10pm and were warm and clean. We loved soaking and swimming each evening after visiting with family.
The only curve ball was that the firepit wasn't operable. A man said it was due to the weather, but it had been clear and dry so that didn't make sense. Therefore, we had to drink our Christmas Eve Prosecco (which we bought at the hotel snack bar!) in the room, since it was too cold to sit outside without a firepit. Outside of that, it was a terrific visit and we would stay again.
We do hope that Trip.com makes good on the billing issue so we will use your site again.
Show more
Price per night from:CAD 255
Posted on Aug 4, 2023
Reecegreen
Hopefully the beds comfortable and it’s a quite night ! I need rest and there’s food near bye
Show more
Price per night from:CAD 110