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9.4/10
Amazing
TThirteentuesdayI do like the hotel and the location, which are both very convenient. However, certain things definitely need improvement, especially the service from the staff. I encountered rude behavior from staff in the morning, which was disappointing. Thankfully, things eventually worked out, and I want to thank a kind man who helped me with my baggage. I am not sure where he is from, but his professionalism really stood out and I appreciated his help.
Overall, despite the good location, the service fell far below expectations. I was expecting much more from a Hilton property. Because of the poor service experience, I do not think I would choose to stay at this hotel again.
Hotel near Downtown Washington, Washington D.C. 72.7% of visitors choose this area
Price per night from:KRW 203,593
9.3/10
Great
EesterylinThe hotel's location is great, right in the town center and close to attractions. You can walk to the White House and other sights within 20 minutes. There are many restaurants nearby, and the hotel's downstairs restaurant is also good. Breakfast was decent and quite varied, though you need to ask a server for coffee and other drinks. The room facilities are comprehensive, and the room itself is quite spacious. Overall, it offers good value for money.
GGuest UserIt is a Hilton, but not as nice as others you may have experienced because it is seriously dated. For starters, just let me say we had a fine time, but we had to acclimate to the reality of the claim that the hotel was conveniently right between two metro stops - it really isn't. You can walk to the Dupont Circle with little to no trouble, but walking back is up hill all the way which could cause trouble for some. Second, the room is really small and had a very old beat up stand alone refrigerator that I think I had in my dorm in the 80s that was set up on the floor next to the dresser. Frankly they should have been ashamed to have that in a Hilton room. The cleaning staff was really nice and helpful and could teach a thing or two to the staff of the ”Starbucks” which was not at all a Starbucks - it was a Hilton cofee stand that served Starbucks. There is no reason to not stay here if you get a good rate, but just don't expect too much.
GGuest UserI stayed at this hotel during the Christmas holiday, and it was a fantastic experience. The location is excellent — very close to the White House, with plenty of restaurants nearby. What I really appreciated was the daily cleaning service, which was always done thoroughly.
The restaurant on the first floor was also impressive, with food and service comparable to a fine-dining restaurant. Everything about this hotel was perfect the location, cleanliness, and friendliness of the staff.
If I visit Washington again, I will definitely stay here again.
GGuest UserIt was an overall worthwhile and satisfactory experience. There was one incident though where I requested for a cab service to DCA on the night before I checked out. There was no reservation made. It’s quite disappointing but it nevertheless worked out for me since I had other means. But had I not, I would have thrown a fit! At the very least they should have reconfirmed with me at the time I checked out if I still needed the cab service.
Apart from this, all else was great- the food choices for breakfast, even the coffee and tea options. Location was also great since it was quite near the White House and CVS. The room was also about right size for a single occupant, clean and with adequate amenities.
Hotel near Downtown Washington, Washington D.C. 72.7% of visitors choose this area
Price per night from:KRW 211,799
8.6/10
Very Good
GGuest UserDisappointed in first room which had odd layout and faces alley so I requested better room and they quickly accommodated but would’ve preferred they gave me better room to begin with since I think most people don’t like odd layout with view facing alley. Otherwise, room/bathroom was clean, tv had good selection of channels, and location was perfect where we were just minutes walk from White House and national mall and many good restaurants. Note that I used SpotHero app and found cheaper parking than what hotel offered. Not all garages allow unlimited in and out so make sure to check for this before booking.
Hotel near Downtown Washington, Washington D.C. 72.7% of visitors choose this area
Price per night from:KRW 292,748
8.6/10
Very Good
YYingfadashiThe hotel is super close to many popular attractions, all within walking distance. There's a shared parking lot, but you can't park your car yourself; you have to leave it at the building's entrance for a hotel attendant to valet park it. The hotel itself is on the second floor, and there isn't a very noticeable sign downstairs. It's also near a subway station, making public transport to many places incredibly convenient. However, I did feel a bit unsafe in the evenings due to the perceived lack of security.
AAnonymous UserThe hotel has a good location in DC. We spent four days in the hotel, and we explored the central part of DC (National Hall, Washington Monument, White House, Capitol Hill, and many Smithsonian Museums) by walk (all less than 30-minute walk, which is reasonable) most of the daytimes. The front desk ladies were welcoming and friendly. One thing deserves to be complained about is that the soundproofing of the hotel was not good. We hear nextdoor’s customers talking and street car sirens. But our overall experience is good.
WWaiHoongBooked this hotel with the understanding there is an option for buffet breakfast at $10/person as stated in trip.com. Request for this at check-in but hotel declined stating that they only serve ala-carte breakfast. Called trip.com support to resolve issue. However, trip.com unable to solve issue and offer to compensate with trip coins instead and the value of trip coins offered is for 1 person instead of 2 persons as booked for this room.
One of the 2 bedside lamps is not in good working condition - light goes out when there is vibration/contact with the lamp. Reported to front desk but the fix was no good. Problem recurred intermittently.
A bit of mould on bath tub grouting.
Hotel near Dupont Circle, Washington D.C. 27.3% of visitors choose this area
Price per night from:KRW 258,150
7.7/10
Good
IIainThis was such a great discovery. Within easy walking distance of Union Station and Capitol Hill, I arrived after midnight, but the 24 hour concierge was on hand to welcome me, and quickly assist when I realised I was missing an email with door entry codes (resolved with one phone call to a 24/7 support line.) The suite itself was vast, light and airy, spotlessly clean and well equipped with mostly brand new cooking utensils, silverware, etc. All you could need from the kitchen, and a relaxing lounge area. The roof of the building boasts a pool large enough to do lengths, and the gym, shared with the Marriott Hotel next door was enormous, and well equipped with fully functioning equipment - rarely occupied by more that 6-8 others when I used it. Several local supermarkets are within 5 mins walk, and the receptionist was more than happy to let me leave my bag for the day after checkout and work from their relaxing lobby space.