Trip.com Membership Levels and Benefits 2026

Trip.com Membership comes with benefits like Trip Coins, hotel discounts, airport VIP lounge access, and more related perks. The higher your membership level, the better and more exclusive the rewards you'll get! 🥰

What is Trip.com Membership?

Trip.com Membership is built to reward loyal members with exclusive services that can improve their overall travel experience with Trip.com.

The program have a total of 6 membership tiers, namely Silver, Gold, Platinum, Diamond, Diamond+ and the newly introduced Black Diamond level. Each higher tier provide more valuable and targeted perks, which can suit the demands of all kinds of travellers properly. 🔥💕

Black Diamond: Invite-only Ultimate Elite Membership Tier

The Black Diamond tier is Trip.com’s newest, invite-only elite membership tier—reserved for the platform’s most loyal, high-spending travellers. On top of the Diamond+ perks with more access times, Black Diamond members gain additional service to:

• A 24/7 dedicated relations management team: Reach a personalized support specialist via the Trip.com app’s "Chat with us" feature for tailored assistance (e.g., booking adjustments, special requests, urgent travel help).
• The highest Trip Coins bonus and the most free airport lounge visits up to 12 times/year of any tier.
• Note: Black Diamond is currently available in Hong Kong (China), Singapore, South Korea, Japan, Taiwan (China), Thailand, and all English-speaking regions.

Trip.com Membership Rewards by Level

See the rewards and perks available at each membership level! 💜👇

VIP Support:

Diamond+ and Black Diamond members now enjoy Priority Support for both calls and chats, as well as access to the new One-Stop VIP Service, which provides an enhanced, seamless experience. This service is available in multiple languages, including English, Chinese, Korean, Japanese, Thai, German, Italian, and Arabic.

Airport VIP lounge access:

Platinum, Diamond, Diamond+ and Black Diamond members receive complimentary lounge access, with the number of free visits increasing according to membership level.

Plus, All Trip.com Members Enjoy

• Use Trip Coins Like Cash
• Flight-Hotel Cancellation Guarantee
• Flight Price Alerts

How to Upgrade Your Trip.com Membership Level

Advancing through the membership levels is based on your booking activity and spending within specific time frames.

Members who qualify for the next membership level will see their new status automatically updated in their Trip.com account, with the new level being valid for one year.

If members meet the requirements for their current level by the end of the one-year period, their status will be extended for another year. However, if they don't meet the requirements, their membership tier will be recalculated based on their eligible bookings and spending during the validity period, and it will not drop below Gold.😇🌞🙌

Note: Eligible bookings include hotels, flights, attractions, trains, car rentals, airport transfers, custom trips, and cruises booked through Trip.com.

Maintaining Trip.com Membership Tiers and Validity

Your Trip.com membership tier validity and maintenance requirements vary by tier: Silver and Gold tiers are permanent once achieved, while Platinum, Diamond, Diamond+, and Black Diamond tiers are valid for 1 year. To retain upper tiers (Platinum+), you must meet specific booking/spending criteria within the validity period; failure to do so will result in downgrading (minimum tier after downgrade: Gold).

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