Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 20, 2026|Family Apartment, Balcony, City View (4)
ZenbenIt’s a very clean and new apartment. Extremely happy with the how new it is. We booked 2 apartments with some for a meditation workshop with some friends in Basel.
I booked the 2 bedrooms and used one room but extended another day since our meditation workshop ended at 7pm. Since I only used one room, I had 2 of my friends used the spare room which I was charged 50 euros per person. We were also told to clean up after ourselves and take out the trash which is unheard of any booking from trip.com.
5stars on cleanliness and how new the place is.
1 star on service since we were asked to clean.
Aside from that I would still book it
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Price per night from:BRL 764
Posted on May 20, 2025|Signature Superior King Room with Balcony
RosandaI wanted to share my opinion of this hotel, we stayed 2 nights and it was good. Things that i wish the hotel probably can improve is the beds, unfortunately it’s not comfortable at all, the other hand is we still can hear the vehicles, bird chirping and people talking outside of our room even the windows are closed and it’s not comfortable at all in the evening to sleep. Thank you
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Price per night from:BRL 1,848
Posted on Jun 3, 2025|Privilege Triple Room
ysunExcellent location, super convenient for both shopping and sightseeing. The decor is new, the room amenities are well-designed and easy to use, and they even provide Clarins toiletries. Breakfast is quite generous by European standards. I stayed on the top floor; the air conditioning was a bit noisy, and there was a faint kitchen smell in the mornings, but everything else was perfectly fine. The deposit was refunded very quickly. Overall, I definitely recommend it.
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Price per night from:BRL 1,202
Posted on May 10, 2026
Paphon HirunyachokeIf you are looking for a tranquil escape where you can unwind in peace, you may want to look elsewhere. While the Hôtel & Spa RÉGENT Petite France boasts a stunning aesthetic and an unbeatable location in the heart of the historic district, the actual experience is far from serene.
The building itself is immaculate—the cleanliness and amenities are top-tier, and you can’t fault the ”Instagrammable” views. However, the atmosphere is surprisingly high-energy and restless. It feels more like a bustling crossroads than a quiet sanctuary.
The Service Gap
The most jarring part of the stay is the service. For a hotel that presents itself as a luxury spa destination, the staff interaction is disappointingly cold and inefficient.
• Lack of Hospitality: Don't expect a warm welcome or proactive assistance. The service feels transactional at best and dismissive at worst.
Verdict
If you just need a clean, beautiful room in a prime spot and don't mind navigating a service-less, high-traffic environment, this works. But if your goal is to be pampered in a quiet, stress-free bubble, the service hurdles here will likely leave you frustrated.
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Price per night from:BRL 1,391
Posted on Jun 19, 2026
Achmad SyahrezaOne of the nicest value-for-money stays in Strasbourg. Modern rooms, great locations, and an easy walk to both the station and Petite France. Not quite in the heart of the old town, but close enough while being quieter and less touristy.
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Price per night from:BRL 729
Posted on Jul 2, 2024
Wahyu Hwang
room size is decent, location is around 800m from train station, a 10-15 min walk, great location as it's near a lot of cafes and restaurants
if you are taking check-in luggages, you might have it harder when dragging the luggage wheel through stoney paths surrounding the hotel.
closet has no bidet, as european standard, so if you need it, you might consider taking portable electric bidet, water flow is abit small but it's just personal preferences, other than that everything is good
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Price per night from:BRL 1,323
Posted on Sep 14, 2025
ArchDragon
Do note that this is a serviced apartment, located about a 10 to 15 minute walk in a straight line from Gare de Colmar, depending on your pace.
The accommodation is very clean and quiet. The room is well-equipped with a mini kitchen, fridge, and microwave, and it even has a balcony with a table and chairs, perfect for relaxing after a long day of sightseeing.
The only downside was the kettle, which wasn’t thoroughly cleaned. When I boiled water twice, it turned cloudy, so I eventually bought bottled water instead.
The bathroom was spotless, and bath soap was provided. However, if you prefer liquid shampoo and body wash, I recommend bringing your own.
You can also enjoy a lovely backyard, ideal for sitting outside under the sun or stars. There’s even a swimming pool, though I didn’t use it since I hadn’t packed swimwear.
Overall, I had a wonderful and comfortable stay here. Highly recommended if you’re looking for a clean, quiet, and convenient place with everything you need for daily comfort.
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Price per night from:BRL 475
Posted on Nov 6, 2025
Andymensch
chose the hotel for a business stay, have dinner there, work online and next morning go further.
Sadly the Restaurant is closed unlike advertised. You get told at the reception when its too late to cancel anyway.
They refer to a bar for snacks which was constantly unattended.
To finalize, the Wifi is so unusable slow (starts with the Capture) portal that its impossible to work with, you need your own data plan. Or maybe because i was assigned the last last room in the corner, furthestpossible.
For Business travellers, unsuitable
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Price per night from:BRL 545
Posted on Dec 29, 2025
Guest User
The staff was really not friendly, when a guest goes she would sigh in front other guest in waiting. Unlike described in Trip.com sauna is not included and it’s 15 eur for guests. (It’s described only swimming pool is with additional charges)
The bed was not clean, we’ve noticed some hairs…
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Price per night from:BRL 628
Posted on Jun 17, 2025|Bed in Studio (Male Only)
HII HION TUNGThe hotel is well located, with less than 10 minutes walking distance to Petite France, train station and Carrefour. Very comfortable and quiet at night provided us a very good sleep. We like the small kitchen with all necessary utensils are provided. We can purchase some grocery from nearby Carrefour and cook dinner for ourselves. Strasbourg is a very lovely and beautiful city.
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Price per night from:BRL 416