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Posted on Sep 19, 2026|Cosy Apartment
Guest UserWe were so impressed with the apartment upon check in. However I was incorrectly charged double taxes. Travelled with 2 adults and 3 children. Additionally you are charged 10 euros administrative fee. I was not aware of this by my booking provider beforehand.
We were provided with all the access codes (three in total) and 2 different emergency contact numbers.
We arrived back with our daughters late at night, to not be able to enter the building as the door would not open. The access codes were correct but the door appeared to not be responding!
Passers by stopped to try and assist, we shouted out to those in the building but no joy. We called both emergency telephone numbers but no one answered.
We literally did not know what to do at this point and was close to calling the police as our passports and belongings were in the property.
Fortunately the restaurant owner next door, happened to be drinking alcohol in the nearby bar, and after near on 15 mins (felt like 30 mins) but been advised it was closer to 15 minutes, he was passing by and thankfully for both the hotel and us, he was able to assist. He mentioned he has been provided with spare keys and was hopeful they still worked.
The following day, the receptionist, hugged us and told us her boss would be compensating us for the safety issue and worrying situation we had been put in.
I appreciated this approach and she said he would be in touch on Monday. I had to follow up on the Tuesday as I had not heard anything.
After a lot of back and forth we have not been compensated anything. Instead have been told the situation was sorted by the neighbour (thank goodness he was in a nearby bar drinking!) we have also been told we would receive a discount for future stays. When asked, we have never been told what the discounts are, so we feel we have been completely misled.
It is a shame as the apartments once inside, are lovely, but the management and the lack of safety and the worry, have completely let this place down.
Please make sure you are charged correctly for your city taxes.
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Price per night from:€158
Posted on Sep 5, 2026|Superior Room
KuailejiuwanshikaThe hotel's location is quite good, with plenty of supermarkets and small restaurants nearby. It's not too noisy at night either. The M8 subway station entrance is not far downstairs, making it quite convenient to get to various attractions.
The room isn't large but is perfectly adequate. The bathroom has a bathtub, which is a bit inconvenient, but the hot water temperature is quite good.
There's no bottled water in the room, but you can get drinking water and sparkling water from the lobby.
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Price per night from:€74
Posted on Jul 14, 2026|Small - Double
Guest User
This hotel is absolutely fantastic! The room was super clean, and it had everything I needed: air conditioning, a kettle, and a hairdryer. The location is also really convenient and safe, as it's in a residential area. On our first day, I had ordered a cake to be delivered to the hotel as a surprise for my partner's birthday. They were incredibly helpful and carefully stored it for me. The front desk staff even waited until my partner went upstairs before bringing the cake up, just to make sure the surprise wasn't ruined 😉 And here's the best part: the French staff are so thoughtful! They noticed I only had the cake and thought it looked a bit plain, so they prepared a tray and candles for me. The staff member from the front desk even brought the cake with the lit candle to our room door. The surprise was a huge success, and I'm so grateful!
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Price per night from:€142
Posted on Jul 22, 2026|Superior Double Room
Guest UserThe hotel's location is excellent, and the staff are very welcoming. They even provided hot water for me before check-in time on the day I arrived. My room was cleaned thoroughly every day. As a Chinese person, having hot water from the self-service dispenser on the first floor is a huge plus and very comfortable! The view from the balcony is fantastic, truly showcasing French charm! I'll definitely stay here again next time I visit Paris!
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Price per night from:€76
Posted on Sep 11, 2024
Aveline
I thoroughly enjoyed my stay at Artus Hotel and I was lucky to chance upon this hotel during my search. There are so many options and recommendations out there. I'm glad I chose this hotel for my maiden trip to Paris.
First, the location. I can walk to the major landmarks like River Seine, Louvre, 'Dorsay museum, Notre Dame, etc. It is located close to St Germaine, so there are many charming streets to roam about and many options for food and supplies. I feel safe wandering around on my own as a solo female traveller.
Second, the place is tastefully decorated. I like my room which has windows that overlook the streets as well as the decor. The bed is so comfortable that I slept very well during the three nights I was there. The housekeeping staff also kept the room clean and I like that the hotel embraces environmental practices. The only thing is that the yellow lights in the room can be a bit dim, but the white light used in the bathroom is bright.
Third, the staff. I was greeted by a lady when I checked in and she is so understanding, patient and nice with me. I would like to commend her for her great personality and attitude, but I missed getting her name. The other staff I met are equally friendly and nice (two young ladies, one named Li/Yang; and another gentleman). Even if they don't know something, they will look up the information for me. They will also provide me with recommendations. I also must compliment the driver who picked me up from the airport and drove me to the airport (hotel transfers). He is very polite and considerate and he makes me feel at ease when i was travelling in his car. Even the gentleman who helped me with my luggage wore a big smile on his face. Thank you to everyone I've met during my stay and which made my experience a pleasant one.
I learned only on my last day that they have another sister hotel a few steps away. One of the staff recognized me and invited me to take a look inside. Again, the place is tastefully done. If I have a chance to be back in Paris, I will check out both Artus Hotel as well as this hotel. I would also like to take this opportunity to make a request to the guests who are going to stay in the hotel - let's make an effort to treat the room as if it is our own. That way, the hotel will stay in a good condition for a longer time and future guests will get to enjoy the stay as much as I did. Thank you :)
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Price per night from:€198
Posted on Jun 12, 2026|Classic Double Room
Guest User
The hotel boasts an excellent location on a relatively quiet and safe street. It's just a 500-meter walk to the Arc de Triomphe and 450 meters to the metro station, offering lines 1, 3, 6, and RER A with direct access to Disneyland. My three-night stay was very pleasant; the room had air conditioning and windows that could be opened wide. While the room was indeed compact, it had everything I needed. My room type comfortably accommodated two 28-inch suitcases. The bathroom provided toiletries, but there were no disposable slippers or dental kits. There was also no refrigerator. The only minor drawback was the soundproofing, which was a bit lacking – I could hear other guests opening and closing doors and the sound of water being used next door. However, these noises didn't significantly affect my sleep. Those who are light sleepers might want to consider this. Overall, it's still highly recommended.
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Price per night from:€94
Posted on Aug 29, 2026|Deluxe King, High Floor, Sofa, Balcony Eiffel Tower View
Guest UserExcellent location! In summer, it stays bright late into the evening, so you can watch the Eiffel Tower light show directly from your balcony. You can also wake up early to take photos of the Eiffel Tower without crowds. The hotel is clean, and the high-floor balcony offers a great view and has a table, allowing you to enjoy breakfast with the Eiffel Tower as your backdrop. There's also a baggage service, so staff will deliver your luggage to your room.
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Price per night from:€313
Posted on Jun 22, 2026|Classic Room With Double Bed And Single Sofa
AMY·zhouThe cleanliness was passable – at least I didn't get bitten by bugs, but the bugs in the elevator lobby were a different story...
The environment was decent. Many European tour groups stay here. The hotel is right next to the subway, and our room was on the side closer to the park, so it was very quiet.
One time, we left the room with the key card in to keep the power on, but when we came back after grabbing a bite, the key card was gone. I went to the front desk to ask about it. I told them it's fine if they remove it, but they should leave it on the counter. Otherwise, what if they accuse me of missing a card, or what if they use a key card to enter my room whenever they want? A middle-aged woman, who seemed like a local French person, was incredibly arrogant. She didn't even look at me properly and simply replied, 'We just took it out.'
The bathtub drain was clogged, so I had to pull out the stopper every day.
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Price per night from:€135
Posted on Sep 24, 2026|Bed In 10 Beds Dormitory - Ensuite
RaaaaaiI used this hotel for my solo trip. I didn't encounter any problems. The location is a bit hard to find, but Paris has an excellent metro system, so you can get close enough, and I think it's fine. I would like to use it again.
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Price per night from:€20
Posted on Jun 22, 2026
Guest UserI booked two rooms, and the location, room layout, and everything else were excellent. The only issue we encountered was that the air conditioning in one of the rooms broke on the first night. The hotel provided two fans and arranged for us to move to a new room the next day. Trip.com's customer service actively helped us communicate and coordinate, and even provided some compensation, so I'm giving the platform a five-star review.
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Price per night from:€226