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9.5/10
Amazing
CCamille vitolo jumelleI really loved the Hotel Le Clef,
Unfortunately several issues arose with the stay.
Early check in I requested .. They had a room ready and available but would not put me in the room until after my sister and I got lunch .. and came back 2 hours later pleading with them that we flew all night and were really tired.
Another manager decided to check us in at around 2 pm instead of 3 pm.
My boss had a family emergency and we had to fly back to the states 2 days early. I asked if they could add the coins or travel back to my account on trip .com the said no! Would not even try to gesture something towards me coming back .
The location is great and for boutique hotels not accommodating their customers is not good .
Another instance. I had called a few days ahead requesting a car service to pick up my sister.
I have them the airline the flight number her name and cell.. the driver never checked flight information and my sisters flight got in 1 hour earlier.. she was there at the airport with no one to pick her up ..
I asked for a credit.. I said does the company check the flight itinerary? Did they actually show up? It was all very sketchy and I have to tell you I felt bad for my sister arriving to the airport with no help at all having to go to the police security for assistance.
So with hotels at our disposal and customer service is a must no a days I’m sad to say as much as I love the location I did not like being left out on taxi and the early check in and also the fact they would not accommodate at all..
Hotel near Champs Elysées, Paris 8% of visitors choose this area
Price per night from:0
9.2/10
Great
GGuest UserWe enjoyed our stay at the Bloom House Hotel. As a new and popular hotel, it had a great atmosphere. The major advantage is its proximity to Nord Station, making travel very convenient. While the location isn't the most ideal for shopping or sightseeing on foot, we absolutely loved exploring Paris by bike, which was a fantastic way to see the city. It served as a good base for our trip, and we had a pleasant time.
GGuest UserThe area around the Eiffel Tower in Paris is truly a fantastic location for travelers. To the west, you have the Seine River, and there are plenty of cafes, restaurants, and bakeries nearby. Major tourist attractions are also easily accessible on foot or by metro. It was especially special to be able to stroll and see the Tower during the day, and then watch the light show directly from there at night.
Hotel near 7th arrondissement-Palais-Bourbon, Paris
Price per night from:0
9.0/10
Great
CCeciliaHwangExcellent! The location is superb, right next to Gare de Lyon and Gare d'Austerlitz. We ended up staying here because our train was cancelled. The front desk was incredibly friendly; they saw I was a Marriott Bonvoy member with two kids and proactively upgraded our room from a single king bed to one with an additional sofa bed. The breakfast spread was quite generous, but we didn't get to eat it as we were rushing for our train (we hadn't booked breakfast initially). Early in the morning, the front desk lady even offered us complimentary coffee and pastries for the kids – so nice of her! The room was spacious enough, and the bedding and design were excellent. There was also a dedicated water dispenser. The drainage in the sink and bathtub was a bit slow, but when we told the front desk, they immediately sent someone to fix it. Overall, a very good experience! Satisfied! If I ever need a Marriott near a train station again, I'd definitely choose this one – very reliable! A taxi ride to central areas like Notre Dame and the Louvre takes about 20 minutes, but I recommend using Uber as it's about a third of the price of a regular taxi!
JJKDuxPros:
- good breakfast (loved the bread and butter options
- location close to gare du nord, and relatively not far from the touristy places one would want to see in Paris
- coffee machine in the room
- close to a minimarket (a carrefour) and lots of restaurants
- clean room
- some breakfast staff were quite friendly
- pillows were nice and full
Cons:
- reception staff lacking friendliness (then again, this is Paris, and I’ve found people to be quite rude so I guess this is on brand for the city). Except for the lady who checked us out, she was quite lovely.
- no slippers in the small cabinet of items you can purchase. When we asked if they had slippers, the lady at the desk immediately said that’s only available in 4-star hotels and they were 3 stars. Sounds about right when you consider the service. We were asking so we could purchase a pair of slippers for the room, as we had been able to do in a not even 3-star hotel in Lithuania. So to be judged immediately as if we were asking to be provided with slippers implied she thought we were thinking that the hotel was fancier than it actually was and was quite off-putting. The woman who sat beside her also kept either feeding her answers or talked while we were talking to her, and in a snotty manner at that.
- room smaller than what you can deduce from the photo, but still ok as we were only there to sleep.
- shower ridiculously small, and the floor was quite slippery. Shower also randomly got super hot and then when you move the tap even just a little bit, it would be ice-cold.
- airconditioning in the room did not work. We turned it on and it only spewed hot air.
GGuest UserA Stunning Aesthetic Marred by Disappointing Service
My recent stay at Hôtel Dame des Arts allowed me to immerse myself in the splendor of the awe-inspiring interior design crafted by Raphel Navot and indulge in the allure of the popular rooftop bar, which undoubtedly left a positive and lasting impression.
The interior design of the hotel was a masterpiece in itself, with Raphel Navot's talent evident in every detail. The ambiance exuded elegance and sophistication, creating an atmosphere that truly enhanced the overall guest experience. Additionally, the rooftop bar provided breathtaking views of Paris, making it an ideal spot for relaxation and enjoyment.
Regrettably, the overall experience was overshadowed by a combination of disappointments, notably the service at the ground floor cafe. The male employee with a beard exhibited a dismissive and inattentive demeanor during my interactions with him. His lack of attentiveness made me feel overlooked, leaving me hesitant to further explore the cafe's offerings. While I typically do not demand exceptional service, this level of inattentiveness fell short even of my usual expectations.
This attitude displayed by this specific employee overshadowed the positive hospitality offered by all other employees at the hotel, leaving a bittersweet impression of the overall service.
Furthermore, my stay was marred by a billing issue, resulting in double charging for my fully prepaid reservation. Such an oversight was embarrassing.
On a positive note, I must commend the other hotel staff, particularly those at the reception and rooftop bar areas, for their accommodating nature, contributing to a more pleasant overall experience.
In conclusion, Hôtel Dame des Arts undoubtedly showcased a dedication to exceptional design and ambiance. However, the combination of one inattentive employee and the billing concerns left me with a mixed impression. I firmly believe that fostering a culture of attentive and respectful service, along with diligent billing practices, is essential to delivering an exceptional guest experience. By addressing these issues, Hôtel Dame des Arts can elevate its reputation and ensure that every guest is treated with the care and professionalism they rightfully deserve. A seamless harmony of remarkable aesthetics and attentive service will undoubtedly make for an even more remarkable stay at this captivating hotel.
Hotel near Latin Quarter, Paris 6.3% of visitors choose this area
Price per night from:0
8.8/10
Very Good
SStuart22The Pullman Bercy is ideal if you want a relaxed, modern hotel in an extremely safe and accessible neighbourhood. Great for those who value comfort and luxury.
+ Location: From the hotel it's a few mins walk to the M14 line, a new and safe metro line that is connected tobAirport Orly and Gare du Lyon train station (RER A/B trains to Disneyland Paris and Charles de Gaulle Airport). M14 can also take you into central Paris to see the Louvre, Notre Dame and Palais Garnier within 30mins.
+ Cleanliness: The room, including water and towels, was refreshed daily.
+ Air Conditioning: The a/c worked well and kept the room at a comfortable temperature.
- The TV did not have chromecast or similar wifi-streaming features available.
Hotel near Bercy, Paris 2.9% of visitors choose this area
Price per night from:0
8.8/10
Very Good
LLi,lilyI like the decoration style, a bit of Art Deco, and it still has a sense of quality for a 4-star hotel. It is located in a quiet location in the bustling Left Bank, and it is convenient to go out for meals. The hotel's breakfast is also rich. Although the room is relatively small, it has a balcony for ventilation and the price is cheap. The executive room is very spacious
GGuest UserThe room was quite spacious and very clean. The staff were super friendly and helpful; they spoke English slowly and clearly, which was great since we don't speak French. The surrounding area has excellent amenities, and it's super convenient to get around by bus or metro. Plus, the Eiffel Tower is practically right there!
GGuest Usermy experience, highlighting both the positives and areas for improvement.
On the positive side, the location of the hotel is very convenient, being just a 10-minute walk from the Eiffel Tower. There is also a K-Mart located on the corner of the hotel, I found the items there to be relatively expensive. Within walking distance, there is a Monoprix supermarket that offers a wider variety of products at better value.
I found most of the staff to be friendly and helpful, which contributed positively to my stay. However, I did encounter one staff member who did not respond to my request, which was disappointing. I would also recommend future guests complete online check-in in advance, as it allows for a quicker key collection upon arrival.
That said, there were several aspects that could be improved. There was no daily cleaning service provided during the stay, and guests are required to dispose of their own rubbish, which was inconvenient. Additionally, the sink in my room was choked, and unfortunately, the lift was not working during my stay. There is no concierge service, and guests are required to pay between €4–€7 to use the baggage lockers. Lastly, I found the city tax to be quite high, which added significantly to the overall cost of the stay.
Overall, while the location and most of the staff were great, addressing the maintenance issues, service limitations, and overall cost concerns would significantly enhance the guest experience.