Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Nov 11, 2025
Smallpotato
It's a very ordinary holiday home-style guesthouse, but it has a very warm and friendly owner who speaks excellent English. He'll answer any questions you may have.
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Price per night from:SEK 980
Posted on Sep 21, 2025
pan0****
The best choice for Pamukkale.
As a Hilton Diamond member, I have very strict hotel standards, but this hotel is the best.
It's very close to Pamukkale, and the owner is incredibly friendly.
The pool is well-maintained, and the Kachwald breakfast was excellent.
I was also worried about the tire warning light on my rental car, but they helped me resolve the issue.
Thank you. I'll definitely choose this hotel again!
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Price per night from:SEK 274
Posted on Apr 18, 2025
Anonymous User
The sanitation is OK, but there are not many types of breakfast. There is no elevator, so you need to carry your luggage to the second or third floor. It is a seven or eight minute drive from Pamukkale. The hotel can help you book a hot air balloon. There will be a car to pick you up at the hotel entrance at five or six in the morning, and then take you back to the hotel after the hot air balloon ride.
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Price per night from:SEK 603
Posted on Jun 12, 2024|Single Room
Guest User
The hotel is clean and tidy. The lobby and restaurant are decorated with modern walls and wooden frame glass doors, which are quite beautiful. The staff are polite, friendly and service-minded. The room also has a small balcony, which makes it very bright. The downside is that there is no elevator, but the staff helped with the luggage when I checked in. When I checked out, I moved by myself, but since I was a boy and had to go downstairs, I didn't find it too troublesome. The breakfast is not very rich, but worth the price.
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Price per night from:SEK 453
Posted on Mar 2, 2026|Quadruple Room
LvxingzheThis is a pretty big hotel, and there were a lot of Chinese guests. To my surprise, they even had Chinese food on the menu! The front desk service was excellent. They helped me book a birthday cake for my son. The hot air balloon activity they recommended, which I booked a day in advance, also went ahead as planned. The staff member was great; they were worried I'd be concerned about paying for the hot air balloon in advance and not getting a refund if it didn't happen, so they gave me a receipt and a guarantee for a refund. Really fantastic front desk staff! 👍
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Price per night from:SEK 583
Posted on Aug 18, 2025|Standard Triple Room
Guest UserFirst of all, as someone who has worked in the tourism sector for years and visited numerous thermal spa hotels, I've spent years as a manager. The hotel has been renovated, and the common areas, pools, Turkish bath, sauna, restaurant, and lobby are spotless. However, both the garden and indoor pool, where the thermal spas are located, need general cleaning and maintenance, and pool attendants should be provided. The restaurant service is quite extensive, and you're sure to find something to suit your taste. The downside is that tea, coffee, and water are charged for during meals, except tea time. The reception staff are very courteous and professional. They upgraded us from a standard room to a deluxe room free of charge for three adults. Thank you for everything. We'd love to come back.
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Price per night from:SEK 923
Posted on Nov 18, 2023
Sarah and Eric
The Özbay hotel is perfectly fine for a stay in Pamukkale. It was a good value room for the price. Conveniently located near the Travertines and several restaurants. Linens are clean and beds are comfy. Unfortunately, our heater wasn’t working and the room was cold. We asked staff to take a look at the heater, but they only gave us the option to move rooms. We had already unpacked, so we didn’t want to move. But even the next day the staff didn’t try to fix it. The front desk team also didn’t seem to know anything about prices for the travertines, nor have a recommended plan for visiting Hieropolis, nor have any info about returning to the airport besides ordering a private car. All this information is available from other sources in town, but it would have been nice if our hotel could have provided some information.
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Price per night from:SEK 292
Posted on Aug 12, 2024
ShiyidexingfuThe room booked for my parents has a hot spring and includes two meals, breakfast or lunch, or breakfast and dinner. The hotel room is not very big, the air conditioning is relatively good, and the front desk is very welcoming
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Price per night from:SEK 1,071
Posted on May 8, 2024
Guest User
The hotel has a rich breakfast, a clean environment, and is very close to the Pamukkale scenic area. It is convenient. There are many restaurants nearby, as well as Chinese restaurants. Parking is convenient, suitable for self-driving tours
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Price per night from:SEK 309
Posted on Jul 27, 2026|Standard Double Room
Guest UserThis is our second time staying at this hotel; we were here last in 2018. The hotel didn't disappoint. We booked two standard rooms and requested adjacent, non-smoking rooms in the comments. We received incredibly smoky rooms, but at least they were next to each other.
We went back to the reception and asked for a change. The hotel offered us an apology in the form of a complimentary upgrade: two suite rooms, also adjacent. The rooms were wonderful! Clean, smoke-free, and next to each other. The linens and towels were in perfect condition. We also found a fruit platter waiting for us as a welcome gesture.
The hotel has its own hot spring, two pools with water from this spring at different temperatures, and a regular pool. For some reason, the regular pool closes at 8 PM, while the hot spring and its associated pools are open until 11 PM. The hammam was cold, and treatments there were more expensive than at the all-inclusive hotel we'd just come from on the coast (Kusadasi). The staff would close the hammam door and tell us everything was fine, to relax. Uh, relaxing in a cold hammam isn't exactly appealing! You have to wait at least half an hour for it to heat up. But if you leave, they turn it off. So, you can't just walk into a warm hammam; you have to sit in a cold one and wait for it to heat up. As soon as the spa staff realize you won't be booking any treatments, they completely ignore all your requests. Last time we stayed here, everything was in working order, and the staff were friendly. In the spa center, you can get a free pool towel and refill your water bottle from the cooler for free.
The breakfasts and dinners are magnificent! EVERYTHING is delicious! Varied, and they even have cherries. The food is even better than at the all-inclusive hotel we came from. The only downside is that drinks at dinner are chargeable. Only a bottle of water is free.
The hotel is located a 20-minute drive from Pamukkale. I recommend staying here for an overnight stop. It's all positives: cheaper, fewer people, delicious food, clean, beautiful, and its own hot spring (you need a swimming cap to enter). If only they could get the spa staff to do their job properly, this hotel would be absolutely perfect!
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Price per night from:SEK 1,105