Hotel was close to Colchester Station which was a bonus as my friend and I just needed to bed down for the night. Staff were friendly and welcoming but not always available. We had a curry next door as they recommended the food and it was good. Room was ok but noisy from the traffic in the morning outside the front of the hotel. Decor and furnishings somewhat dated but just about comfortable enough. Maintenance needs attention. Minor issues such as hairdryer not fixed properly to the wall and no option to switch shower head as the lever was missing. However phone didn't work when I called Reception several times on hearing the fire alarm sound. Turned out to be a false alarm but couldn't be too complacent. Tried the stairwell and was thankful that the exit and side door were accessible, unlike the main front door which had a set of keys dangling from it and was only unlocked when we left in search of breakfast. Overall mixed review.