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9.5/10
Amazing
CClarinda EvangelistaI appreciated the adjustments that the hotel did to make our stay comfortable - from the pillow and towel requests, the expedited check-in and the apology an attention of one of the managers, I would book Swissotel again!
JJen Ng Chin YuI had a great stay at ABC Hotel in Clark. The room size is more than sufficient, providing a comfortable space to work and relax. Its location is very convenient—just minutes from Clark International Airport and right across from SM City Clark, making it easy to get around. The hotel’s facilities are also not bad, with access to multiple outdoor pools, a spa, and high‑speed WiFi that’s ideal for business travellers. The helpful staff and variety of dining options further enhanced the experience. Overall, a solid choice for both work and leisure.
MMakatiThis is our first time at Hilton Pampanga and the ambiance is good.But the room view is not good it's dissappointing.The hotel staff was friendly but the lady in the front desk is not so.If your looking for a place far from busy place,it's good to stay at hilton.
AAnonymous UserThe room was spotless and the bed was incredibly soft – I slept so well with no noise at all. The room amenities were complete. It's really close to the mall, which made getting around super convenient. I could walk to get food and buy necessities easily.
LLuweezyanaMy second stay at Queens. I liked this type room a little better than the first. Minibar and a bigger fridge was cool this time. And I got an outside view towards Fields Avenue.
MMhinjiWe stayed at Prime Asia Hotel from April 15–16, and overall, we had a very pleasant experience.
One thing we really appreciated was the flexibility with check-in. Although the standard check-in time is 4 PM, we arrived early at around 2 PM since we were already in the area and traveling with a toddler. Thankfully, they accommodated us, which made a big difference for our trip.
The staff were consistently warm and welcoming. Whether in the hallway or the elevator, they always greeted us with a smile, which made us feel comfortable throughout our stay.
The hotel amenities were also impressive. There’s a 24/7 café in the lobby and a rooftop restaurant that’s also open 24/7, which is very convenient. The pool is open all day as well, and since it wasn’t crowded during our visit, my mom and toddler were able to enjoy it fully.
Our room was spacious and well-prepared. They even set up an extra bed for my mom, even though we didn’t request it. We also appreciated the small touches, like being given fresh, warm towels.
A special thank you as well for having YouTube Premium available my baby really enjoyed watching kids’ shows, which kept them entertained.
We also tried the breakfast buffet, and it did not disappoint. The tapa and bacon were especially delicious.
The only downside we noticed was the limited parking space.
Overall, it was a great stay, and we would definitely consider coming back.
GGuest UserFirstly, the room is clean, hot shower and air-conditioning works perfectly fine, rooftop deck is impressive . Breakfast is okay. I booked for 1 night just to see how I go with this hotel as it is my first time. . Safety deposit box is not working, towels are overused, no handowels, have to request for one, mini fridge bar is not working. I checked in late, after my flight , wanting to catch up on much needed sleep. Next morning around 715am housekeeping knocked, then rang the doorbell bell woke me up, saying their doing a ROOM CHECK and that's a PROTOCOL in El Vistra to do that which is totally INSANE. I checked out right after, then reception told me they're doing a ROOM CHECK to make sure everything is in order for me to get my deposit. What an experience!!
MMaribel S. AgustinMy family celebrated Christmas at Blue hotel and resort, and we had a wonderful time. The staff were friendly and warm, and our hotel room came with two king beds, its clean and everything we needed was provided. The pools were spotless, though as expected in December, the water was cool. Even so, my sons loved playing in them, and for larger groups, there’s another pool with a net for water activities like volleyball.
The boys also enjoyed playing table tennis. They offered us buffet breakfast for four, which was a standout. Foods are great.
The resort is a bit far from the city, but it’s easy to find with Waze. Since the area is remote, there are no nearby restaurants, though they do serve à la carte meals. For our Noche Buena, we drove into the city and found plenty of Korean restaurants to choose from. We noticed the road back was quite dark at night due to its distance from urban areas.
Overall, we were very satisfied with our stay. If you want a quiet place to stay, away from noise, then this place if perfect for you. To top it off, the resort gave my sons Christmas gifts when we checked out, which made them so happy. We’ll definitely book again — and as always, the transaction through Trip.com was easy and smooth, never letting me down.
GGuest UserI chose this hotel as one of the amenities mentioned a sauna. Apparently, they don't have a sauna amenity-- but a room that has a sauna. That is awfully misleading. As soon as we checked in, I was already disappointed.
While it is new and recently renovated, I find the various elements of the room overdesigned and not very user-friendly. The peephole on the door was too high for either of us to reach. It also didn't have a cover (security risk). It might’ve been 6 feet. The chair and desk was not very ergonomic, the table was too high and the chair low. I dunno, seems like they designed the room for big people and I’m just a hobbit in a human world. The tables’ glass tops easily slides off because it doesn't have rubber feet to keep it in place. The sliding doors of the closet could easily overlap that it’d be hard to pull them to close properly. The bathroom door was unnecessarily huge. The bathtub setup is not very accessible, it’s setup way too high that you literally need a foot stool (that they have ready) to climb on. Needing a footstool and a handle is very accident-prone (the room we got was not senior/PWD-friendly, or even for someone with injuries). Even as an able-bodied person, it feel like one wrong slip on the stool can have disastrous consequences. The tub drain can easily be stepped on and then it closes, weird.
The staff were nice and friendly but it was odd that they didn’t seem too aware about various hotel policies and rules or even amenities when asked about: whether the sauna was an amenity, if asking for a bottled water was paid, if getting something printed at the front desk would be paid, or when the lights would turn on when the power went out. Speaking of the power going out, it took more than 5 minutes, perhaps even up to 10, for the generator to kick in or maybe it was the actual power coming back already--not sure. But there was absolutely no care to its customers about the power outage that we were just in the room waiting for the lights to come on… It was never spoken about when we checked out the next day. No one checked on us after the lights came back on either. We had to find the number to call the front desk as the phone needs power to work and the number on the keycard doesn't work.
Only one guy in the restaurant seemed to be on top of things during breakfast. Also seemed like they used powdered pineapple juice.
But hey, the bed was really comfy, everything was new and clean. The room was also spacious.