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9.6/10
Amazing
GGuest UserThe location of the hotel is relatively remote, in a village, it feels like the form of Chinese farmhouse, the grab can't be positioned, breakfast is normal, there is a big sofa, you can sleep, it seems to be a free airport pick-up.
CClarinda EvangelistaI appreciated the adjustments that the hotel did to make our stay comfortable - from the pillow and towel requests, the expedited check-in and the apology an attention of one of the managers, I would book Swissotel again!
JJen Ng Chin YuI had a great stay at ABC Hotel in Clark. The room size is more than sufficient, providing a comfortable space to work and relax. Its location is very convenient—just minutes from Clark International Airport and right across from SM City Clark, making it easy to get around. The hotel’s facilities are also not bad, with access to multiple outdoor pools, a spa, and high‑speed WiFi that’s ideal for business travellers. The helpful staff and variety of dining options further enhanced the experience. Overall, a solid choice for both work and leisure.
MMakatiThis is our first time at Hilton Pampanga and the ambiance is good.But the room view is not good it's dissappointing.The hotel staff was friendly but the lady in the front desk is not so.If your looking for a place far from busy place,it's good to stay at hilton.
DDee _RoseThe whole stay is amazing , breakfast buffet was good , I instantly enjoyed my room view except the room smells off. 😤 . It doesn’t smell fresh , I guess it needs deep cleaning .. but overall The staff are accommodating and o enjoyed the pool .
I will definitely stay here again to explore the golf club in my next visit .
AAnonymous UserVery pleasant experience, 5star experience for sure. You really get what you pay for and more. We were lucky enough to be given special and upgraded experience for free. We were given free access to the M Club Lounge, free snacks 24/7, dinner, cocktails, breakfast and even complementary coffee from the cafe on the GF and in room minibar. Breakfast at theGoji is also a must have. Everyone was so nice too! Very nice and kind people. The casino is on the same building. Definitely coming back here and hopefully we get the free upgrade of the day again!
GGuest UserVery enjoyable stay overall. The first night wasn't as good though because they gave me a room on the 3rd floor which had a few ants the next morning, so I requested a room change and they gave me a room on the 6th floor which was much better. Housekeeping was good since they clean all the dishes but they don't provide hand towels, only provide packets of bath gel and shampoo and small cheap hotel bar soap which I didn't use. Also, the hot water was only lukewarm the whole time and they didn't have a second trash can after I changed rooms which is strange. Additionally, I had to request trash bags since it seems pretty gross without them. If they fixed these small issues, the hotel stay would be nearly flawless. The gym was top notch.
One other thing, check-in was a hassle since they make you sign this waiver saying you won't break or lose any little item in the room like the 8 picture frames and 2 ornaments on the walls and tables, the chairs and tables themselves, and anything and everything in the room. So I had to check every item was there myself before signing the form.
LLuweezyanaMy second stay at Queens. I liked this type room a little better than the first. Minibar and a bigger fridge was cool this time. And I got an outside view towards Fields Avenue.
CCalifornia CoachIt is what it is. You kind of know what the area is like when there are 2 ”massage parlors” across the street and tons in the area, and the facility has surcharges for bringing in an ”outside masseuse.”
The room was large and reasonably clean. The towels were fraying, and the ”white” sheets were gray. The room refrigerator was bigger than average. There was a small table and chairs in the room - you could eat or do work there. The air conditioner worked just fine.
The place is located above a 24 grocery store. This is convenient, nice, and adds a layer of security.
We had some issues sleeping for 3 reasons:
1. Pillows were high and rock hard. My wife and I each got stiff necks.
2. There were some inebriated individuals who had a very loud argument @ 3 am.
3. Worst of all, there was a rooster fairly close to our room. Like most roosters, every time he saw a car with its lights on, he went crazy. This happened all night long.
Pictures are from inside the building and will give you a feeling for the area.
GGuest UserI chose this hotel as one of the amenities mentioned a sauna. Apparently, they don't have a sauna amenity-- but a room that has a sauna. That is awfully misleading. As soon as we checked in, I was already disappointed.
While it is new and recently renovated, I find the various elements of the room overdesigned and not very user-friendly. The peephole on the door was too high for either of us to reach. It also didn't have a cover (security risk). It might’ve been 6 feet. The chair and desk was not very ergonomic, the table was too high and the chair low. I dunno, seems like they designed the room for big people and I’m just a hobbit in a human world. The tables’ glass tops easily slides off because it doesn't have rubber feet to keep it in place. The sliding doors of the closet could easily overlap that it’d be hard to pull them to close properly. The bathroom door was unnecessarily huge. The bathtub setup is not very accessible, it’s setup way too high that you literally need a foot stool (that they have ready) to climb on. Needing a footstool and a handle is very accident-prone (the room we got was not senior/PWD-friendly, or even for someone with injuries). Even as an able-bodied person, it feel like one wrong slip on the stool can have disastrous consequences. The tub drain can easily be stepped on and then it closes, weird.
The staff were nice and friendly but it was odd that they didn’t seem too aware about various hotel policies and rules or even amenities when asked about: whether the sauna was an amenity, if asking for a bottled water was paid, if getting something printed at the front desk would be paid, or when the lights would turn on when the power went out. Speaking of the power going out, it took more than 5 minutes, perhaps even up to 10, for the generator to kick in or maybe it was the actual power coming back already--not sure. But there was absolutely no care to its customers about the power outage that we were just in the room waiting for the lights to come on… It was never spoken about when we checked out the next day. No one checked on us after the lights came back on either. We had to find the number to call the front desk as the phone needs power to work and the number on the keycard doesn't work.
Only one guy in the restaurant seemed to be on top of things during breakfast. Also seemed like they used powdered pineapple juice.
But hey, the bed was really comfy, everything was new and clean. The room was also spacious.