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9.4/10
Amazing
AAnonymous UserOn a business trip, this hotel is brand new and very convenient, with internal access to GWCC. The room was clean and tidy, and they offer breakfast, lunch, and dinner on the 4th floor. I'll definitely be staying here again.
GGuest UserIt was a very pleasant experience staying at Kimpton the Shane. Home keeping was done everyday. Nice toiletries were provided, replaced as requested/required. We were there to visit the city but it also could be a nice spot for staycation as they have a lot of options of room service along with a bar and restaurant attached!
QQingkongwanliduxingxiaThe location is very good, midtown, not far from all kinds of restaurants around. It is very close to Georgia Tech and there is a light rail station in the middle, which is very suitable for tourists who do not drive.
LLorena CNice hotel apartment, across from Civic Center station with underground parking. Very good service from front desk staff. A lovely space with coloring area in the lobby, restaurant are precursor to the apartment: full kitchen, living room, dining area, two tvs, balcony and bedroom, kind of classic Marriott style. But unlike Marriott there were no extra towels, bathrobes, slippers or toiletries beyond soap and shower cap.
The restaurant hours on the key are incorrect. The restaurant closes at 930pm although front desk said only the kitchen closes at 945pm. Anyway the mix up led to none of our interactions with the reticent restaurant's staff for room service. The restaurant takes a daily siesta too, though the key says weekends only. The 12 doesn't let Door Dash come to the apartment, only the lobby. However, 12 Staff will deliver if anyone's available; otherwise you have to go to the lobby.
All in all, it was a very pleasant stay.
Zzqin2000This is an older hotel, but the rooms are spacious and clean, which is great. The only downside is the lack of a swimming pool. It's super convenient for sightseeing, just a 10-15 minute walk to Olympic Park, the Aquarium, and Lotte World. The subway station is also only about 10 minutes away, making it easy to get to the airport. I think there's also a food court somewhere nearby for dining options!
VViajero001The hotel is located in Atlanta's Mid Town, with the nearest subway station being Art Center. I booked a double room, which was very clean and comfortable. The hotel staff were also very friendly. I forgot my wallet at the hotel, and they emailed me to let me know, which was very kind of me.
AAnonymous UserArriving in Atlanta this time, right during the World Cup, the hotel was incredibly busy. We waited about 20 minutes to check in. Because there were so many guests, calling room service was almost impossible; we could rarely get through to a real person. However, for an international city, this is understandable.
KKaren Elizabeth BiowThis hotel is okay. It's close to the aquarium and the Coca-Cola museum in the civil Rights museum. Breakfast was okay. It could be a little cleaner those sofas were a little grungy. The hotel charge me two times. I had to contest it with my credit card company and show the receipt that my boyfriend paid for the room. They didn't take payment off my room when we checked in so we paid twice. I had to call my credit card company and I had to call trip.com to resolve the issue. The staff aren't very knowledgeable. They don't really know anything about Atlanta or can't recommend restaurants. The hotel was okay but really not up to Marriott standards..
GGuest UserOne room Rm#511 did have TV service. Also, the bathroom non on the sink was very loose water was getting everywhere. However, I was then moved to rm#509. Moreover, despite of that a house keeper by the name of Jay was a tremendous help and host. If I ever come there again, I desire to see him.